Collaborative innovation in tourism: Managing virtual communities

TQM Journal

Volumn 21, Issue 4, 2009, Pages 353-364

  Baglieri, D ^a   Consoli, R ^a  

^a UNIVERSITY OF MESSINA   (Italy)

Author keywords

Consumer behaviour; Customer relations; Innovation; Internet shopping; Tourism; Virtual organizations

Indexed keywords

CONSUMER BEHAVIOUR; CUSTOMER RELATIONS; INTERNET SHOPPING; TOURISM; VIRTUAL ORGANIZATIONS;

ELECTRONIC COMMERCE; INTERNET; KNOWLEDGE MANAGEMENT; PUBLIC RELATIONS; SALES; VIRTUAL REALITY;

CUSTOMER SATISFACTION;

EID: 70249114051     PISSN: 17542731     EISSN: None     Source Type: Journal    
DOI: 10.1108/17542730910965065     Document Type: Article

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