The Occupational Culture of IS/IT Personnel within Organizations

Data Base for Advances in Information Systems

Volumn 39, Issue 1, 2008, Pages 33-50

  Guzman, Indira R ^a   Stam, Kathryn R ^b   Stanton, Jeffrey M ^c  

^a TUI University   (United States)

^b STATE UNIVERSITY OF NEW YORK   (United States)

^c SYRACUSE UNIVERSITY   (United States)

Author keywords

Collaboration; Cultural Conflict in Organizations; IT Personnel; IT Workforce; Occupational Subcultures

Indexed keywords

EID: 69549137242     PISSN: 00950033     EISSN: None     Source Type: Journal    
DOI: 10.1145/1341971.1341976     Document Type: Article

References (53)

1. Agarwal, R., and Ferratt, T.W. (2000). “Retention and the Career Motives of IT Professionals,” Proceedings of the 2000 ACM SIGCPR Conference on Computer Personnel Research, pp. 158–166.
2. Alvarez, R. (2002). “Confessions of an Information Worker: A Critical Analysis of Information Requirement Discourse,” Information and Organization, Vol. 12, pp. 85–107.
3. Barreto, C. (2003). The Motivators and Effects of Formalized Knowledge-Sharing Between Employees Through Knowledge Management Initiatives: A Multi-Case Study Approach
4. Cameron, D. (2001). “Chefs and Occupational Culture in a Hotel Chain: A Grid-Group Analysis,” Tourism and Hospitality Research, Vol. 3, No. 2, pp. 103.
5. Campbell, C. R. (2004). “A Longitudinal Study of One Organization's Culture: Do Values Endure?” Mid-American Journal of Business, Vol. 19, No. 2, pp. 41–51.
6. Crowston, K., and Kammerer E. (1998). “Coordination and Collective Mind in Software Requirement Development,” IBM System Journal, Vol. 37, No. 2, pp. 227–245.
7. Douglas, M. (1978). Cultural Bias, London: Royal Anthropological Institute of Great Britain and Ireland.
8. Douglas, M. (1982). “Introduction to Grid/Group Analysis,” in Douglas, M. (Ed.), Essays in the Sociology of Perception, London: Routledge.
9. Enns, H.G., Huff, S.L., and Golden B.R. (2001). “How CIOs Obtain Peer Commitment to Strategic IS Proposals: Barriers and Facilitators,” Journal of Strategic Information Systems, Vol. 10, No. 1, pp. 3–14.
10. Franz, C.R., and Robey, D. (1986). “Organizational Context, User Involvement, and the Usefulness of Information Systems,” Decision Sciences, Vol. 17, No. 4, pp. 329–356.
11. Grupe, F. (2003). “Information Systems Professionals and Conflict of Interest,” Information Management & Computer Security, Vol. 11, No. 1, p. 28.
12. Gubrium, J. (2002). Handbook of Interview Research: Context and Method, Thousand Oaks, CA: Sage.
13. Hall, E.T. (1959). The Silent Language, Garden City, NY: Doubleday.
14. Hall, E.T. (1976). Beyond Culture, Garden City, NY: Anchor Press.
15. Hansen, C. D. (1995). “Occupational cultures: Whose Frame are We Using?” The Journal for Quality and Participation, Vol. 18, No. 3, p. 60.
16. Hofstede, G. (1997). Cultures and Organisations: Software of the Mind, New York: McGraw-Hill.
17. Hornik S., Chen H.G., Klein, G., and Jiang, J.J. (2003). “Communication Skills of IS Providers: An Expectation Gap Analysis from 3 Stakeholders Perspectives,” IEEE Transactions of Professional Communication, Vol. 46, No. 1, pp. 17–34.
18. Huberman, A.M., and Miles, M. (2002). The Qualitative Researcher's Companion, Thousand Oaks, CA: Sage.
19. Igbaria, M., Greenhaus, J.H., and Parasuraman, S. (1991). “Career Orientations of MIS Employees: An Empirical Analysis,” MIS Quarterly, Vol. 15, No. 2, pp. 151–170.
20. Jacobs P. (1998). “Strong Writing Skills Essential for Success, even in IT,” Infoworld, Vol. 20, No. 27, pp. 86.
21. Kaarst-Brown, M. L., and Guzman, I. R. (2005). Who is “the IT Workforce”?: Challenges Facing Policy Makers, Management, and Research. Proceedings of ACM SIGMIS CPR: Beyond the Bust: Preparing for the Boom?, Atlanta, Georgia, April 14–16.
22. Kling, R. (2000). “Learning about Information Technologies and Social Change: The Contribution of Social Informatics,” The Information Society, Vol. 16, No. 3, pp. 217–232.
23. Kling, R. (2003). “Critical Professional Education about Information and Communications Technologies and Social Life,” Information Technology & People, Vol. 16, No. 4, pp. 394–418.
24. Kling, R., and Iacono, S. (1984). “The Control of Information Systems After Implementation,” Communications of the ACM, Vol. 27, No. 12, pp. 1218–1226.
25. Kvale, S. (1996). Interviews: An Introduction to Qualitative Research Interviewing. Thousand Oaks, CA: Sage.
26. Lamb, R., and Kling, R. (2003). “Reconceptualizing Users as Social Actors in Information Systems Research,” MIS Quarterly, Vol. 27, No. 2, pp. 197–235.
27. Leidner, D. E., and Kayworth, T. (2006). “A Review of Culture in Information Systems Research: Towards a Theory of IT-Culture Conflict,” MIS Quarterly, Vol. 30, No. 2, pp. 357–399.
28. Marion, L., and Marion, D. (August/September 1998). “Information Technology Professionals as Collaborative Change Agents: A Case Study from Behavioral Health Care,” Bulletin of the American Society for Information Science, Vol. 24, No. 6.
29. Martin, J. (2002). Organizational Culture, Thousand Oaks, CA: Sage Publications, Inc.
30. Maxwell, J. (1992). “Understanding and Validity in Qualitative Research,” Harvard Educational Review, Vol. 62, No. 3, pp. 279–300, reprinted in Huberman and Miles, 2002.
31. Miles, M., and Huberman, A.M. (1994). Qualitative Data Analysis: An Expanded Sourcebook. Thousand Oaks, CA: Sage.
32. Myers, M.E. (1991). “Motivation and Performance in the Information Systems Field: A Survey of Related Studies,” ACM SIGCPR Computer Personnel, Vol. 13, No. 3.
33. Niederman, F., Moore, J. E., and Yager, S. E. (2002). “A View from the SIGCPR Conference: What have We Learned in this Decade?” Computer Personnel, Vol. 20, No. 4, pp. 75–92.
34. O'Reilly, C. A. and Chatman, J. (1996). “Culture as Social Control: Corporations, Cults, and Commitment,” in Staw, B. M. and Cummings, L.
35. Research in Organizational Behavior, Greenwich, CT: JAI Press, Vol. 18, pp. 157–200.
36. Orlikowski, W.J., and Baroudi, J.J. (1989). “The Information Systems Profession: Myth or Reality?” Office, Technology, and People, Vol. 4, No. 1, pp. 13–30.
37. Rousseau, D. M. (1990). “Assessing Organizational Culture: The Case for Multiple Methods,” in Schneider, B. (Ed.), Organization Climate and Culture, Oxford: Jossey-Bass.
38. Salaman, G. (1974). Community and Occupation. London: Cambridge University Press.
39. Schein, E.H. (1992). Organizational culture and leadership, San Francisco, CA: Jossey-Bass.
40. Schein, E.H. (1999). The Corporate Culture Survival Guide, San Francisco, CA: Jossey-Bass.
41. Schneider, B. (1990). Organization Climate and Culture, San Francisco: Jossey-Bass.
42. Schofield, J.W. (1990). “Increasing the Generalizability of Qualitative Research,” in Eisner, E. and Peshkin, A. (Eds.), Qualitative Research in Education, reprinted in Huberman and Miles, 2002.
43. Sonnenstuhl, W. J., and Trice, H. M. (1991). “Organizations and Types of Occupational Communities: Grid-Group Analysis in the Linkage of Organizational and Occupational Theory,” Research in the Sociology of Organizations, Vol. 9, pp. 295–318.
44. Stanton, J. M. (2002), “Information Technology and Privacy: A Boundary Management Perspective,” In Clarke, S., Coakes, E., Hunter, G., and Wenn, A. (Eds.), Socio-Technical and Human Cognition Elements of Information Systems, Idea Group, London, pp. 79–103.
45. Stanton, J.M., and Stam K. (2003). “Information Technology, Privacy, and Power within Organizations: A View from Boundary Theory and Social Exchange Perspectives,” Surveillance and Society, Vol. 1, No. 2, pp. 152–190.
46. Stanton, J.M., and Weiss, E.M. (2000). “Electronic Monitoring in Their Own Words: An Exploratory Study of Employees’ Experiences with New Types of Surveillance,” Computers in Human Behavior, Vol. 16, pp. 423–440.
47. Townsend, J. M. (2000). “Adaptation and Intracultural Variation,” Behavioral and Brain Sciences, Vol. 23, No. 1, p. 162.
48. Trice, H.M., and Beyer, J. M. (1984). “Studying Organizational Cultures Through Rites and Ceremonials,” Academy of Management Review, Vol. 9, No. 4, p. 653.
49. Trice, H. M. (1993). Occupational Subcultures in the Workplace. (Cornell studies in industrial and labor relations, no. 26). Ithaca, NY: ILR Press.
50. Trice, H.M. and Beyer, J.M. (1993). The Cultures of Work Organizations, Englewood Cliffs, NJ: Prentice-Hall.
51. Tushman, M.L. (1977). “A Political Approach to Organizations: A Review and Rationale,” Academy of Management Review, Vol. 2, pp. 206–216.
52. Williams, A. (1994). “Enterprise Cultures in the Global Economy: Some Emerging and Theoretical Problems for Strategic Human Resource Management. Employee Relations, Vol. 16, No. 7, p. 5.
53. Wynekoop, J.L. and Walz D.B. (1998). “Revisiting the Perennial Question: Are IS People Different?” The Database for Advances in Information Systems, Vol. 29, No. 2, p. 62–72.