Where would you turn for help? Older adults' awareness of community support services

Canadian Journal on Aging

Volumn 27, Issue 4, 2008, Pages 359-370

  Denton, M ^a,b,c   Ploeg, J ^a,b   Tindale, J ^d   Hutchison, B ^b,e   Brazil, K ^b   Akhtar Danesh, N ^b   Quinlan, M ^f   Lillie, J ^d   Millen Plenderleith, J ^c   Boos, L ^c  

^a MCMASTER UNIVERSITY   (Canada)

^b MCMASTER UNIVERSITY   (Canada)

^c McMaster Centre for Gerontological Studies   (Canada)

^d UNIVERSITY OF GUELPH   (Canada)

^e MCMASTER UNIVERSITY   (Canada)

^f NONE   (New Zealand)

Author keywords

Acquiescence bias; Aging; Awareness; Community support services; Knowledge; Vignette methodology

Indexed keywords

AGED; AGING; ARTICLE; AWARENESS; CANADA; COMMUNITY CARE; CROSS-SECTIONAL STUDY; EPIDEMIOLOGY; FEMALE; GERIATRIC ASSESSMENT; GROUP PROCESS; HUMAN; MALE; METHODOLOGY; MIDDLE AGED; QUESTIONNAIRE; SOCIAL WELFARE;

AGED; AGED, 80 AND OVER; AGING; AWARENESS; COMMUNITY HEALTH SERVICES; CROSS-SECTIONAL STUDIES; FEMALE; GERIATRIC ASSESSMENT; GROUP PROCESSES; HUMANS; MALE; MIDDLE AGED; ONTARIO; QUESTIONNAIRES; RESEARCH DESIGN; SAMPLING STUDIES; SOCIAL WELFARE;

EID: 69249229879     PISSN: 07149808     EISSN: 17101107     Source Type: Journal    
DOI: 10.3138/cja.27.4.359     Document Type: Article

References (40)

1. Benedito, C., & Wister, A. (2005). From cues to action: Information seeking and exercise self-care among older adults managing chronic illness. Canadian Journal on Aging, 24(4), 395-408.
2. Calsyn, R.J., Burger, G.K., & Roades, L. (1996). Crossvalidation of differences between users and non-users of senior centres. Journal of Social Service Research, 21(3), 39-56.
3. Calsyn, R.J., Kelemen, W.L., Jones, T., & Winter, J.P. (2001). Reducing over-claiming in needs assessment studies: An experimental comparison. Evaluation Review, 25(6), 583-604.
4. Calsyn, R.J., & Roades, L.A. (1993). Predicting perceived service need, service awareness, and service utilization. Journal of Gerontological Social Work, 21(1/2), 59-76.
5. Calsyn, R.J., Roades, L.A., & Calsyn, D.S. (1992). Acquiescence in needs assessment studies of the elderly. Gerontologist, 32(2), 246-252
6. Calsyn, R., Roades, L.A., & Klinkenberg, W.D. (1998). Using theory to design needs assessment studies of the elderly. Evaluation and Programming Planning, 21(3), 277-286.
7. Calsyn, R.J., &Winter, J.P. (1999a). Predicting specific service awareness dimensions. Research On Aging, 21(6), 762-780.
8. Calsyn, R.J., & Winter, J.P. (1999b). Understanding and controlling response bias in needs assessment studies. Evaluation Review, 23(4), 399-417.
9. Calsyn, R.J., & Winter, J.P. (2000). Predicting different types of service use by the elderly: The strength of the behavioral model and the value of interaction terms. Journal of Applied Gerontology, 19(3), 284-303.
10. Chapleski, E.E. (1989). Determinants of knowledge of services to the elderly: Are strong ties enabling or inhibiting. Gerontologist, 29(4), 539-545.
11. Chappell, N., McDonald, L., & Stones, M. (2008). Aging in contemporary Canada (2nd ed., p. 230). Toronto: Pearson Education Canada.
12. Cherry, R. (2002). Who uses service directories? Extending the behavioral model to information use by older people. Research On Aging, 24(5), 548-574.
13. Coulton, C., & Frost, A.K. (1982). Use of social and health services by the elderly. Journal of Health and Social Behavior, 23(4), 330-339.
14. Denton, M. (1997). The linkages between informal and formal care of the elderly. Canadian Journal on Aging, 16(1), 17-37.
15. Ehrlich, N.J., Carlson, D., & Bailey, N. (2003). Sources of information about how to obtain assistive technology: Findings from a national survey of persons with disabilities. Assistive Technology, 15(1), 28-38.
16. Feldman, P.H., Oberlink, M.R., Simantov, E., & Gursen, M.D. (2004). A tale of two older Americas: Community opportunities and challenges. AdvantAge initiative: 2003 national survey of adults aged 65 and older. New York, NY: Center for Home Care Policy and Research. Retrieved 13 Dec. 2008 from http://www.vnsny.org/advantage/AI-NationalSurveyReport.pdf.
17. Fortinsky, R.H. (1998). How linked are physicians to community support services for their patients with dementia? Journal of Applied Gerontology, 17(4), 480-498.
18. Goodman, I.R. (1992). The selection of communication channels by the elderly to obtain information. Educational Gerontology, 18(7), 701-714.
19. Henninger, J.L., Henninger, W.B., Morse, C.K., & Zweigenhaft, R.L. (1986). Physicians' awareness of services for the elderly. Gerontology & Geriatrics Education, 7(2), 21-28.
20. Hughes, R., & Huby, M. (2002). The application of vignettes in social and nursing research. Journal of Advanced Nursing, 37(4), 382-386.
21. Krout, J.A. (1985). Service awareness among the elderly. Journal of Gerontological Social Work, 9(1), 7-19.
22. Kushman, J.E., & Freeman, B.K. (1986). Service consciousness and service knowledge among older Americans. International Journal of Aging and Human Development, 23(3), 217-237.
23. Lillie, J. (2008). Older adults' knowledge of community support services: Does social support make a difference. Unpublished doctoral dissertation. University of Guelph, Ontario, Canada.
24. Moon, A., & Evans-Campbell, T. (1999). Awareness of formal and informal sources of help for victims of elder abuse among Korean American and Caucasian elders in Los Angeles. Journal of Elder Abuse and Neglect, 11(3), 1-23.
25. Salvage, A.V., Jones, D.A., & Vetter, N.J. (1988). Awareness of and satisfaction with community services in a random sample of over 75s. Health Trends, 20(3), 88-92.
26. Schoenberg, N.E., & Ravdal, H. (2000). Using vignettes in awareness and attitudinal research. International Journal of Social Research Methodology, 3(1), 63-74.
27. Sherman, S., Ward, R.A., & LaGory, M. (1984). Higher education and peer socialization: A promising partnership. Gerontology & Geriatrics Education, 4(3), 15-21.
28. Silverstein, N.M. (1984). Informing the elderly about public services: The relationship between sources of knowledge and service utilization. Gerontologist, 24(1), 37-40.
29. Snider, E.L. (1980a). Awareness and use of health services by the elderly. Medical Care, 18(12), 1177-1182.
30. Snider, E.L. (1980b). Factors influencing health service knowledge among the elderly. Journal of Health and Social Behavior, 21, 371-377.
31. Spalding, N.J., & Phillips, T. (2007). Exploring the use of vignettes: From validity to trustworthiness. Qualitative Health Research, 17(7), 954-962.
32. Statistics Canada (2001a). Age and sex: Highlight tables, 2001 Census. Retrieved 14 Dec. 2007 from http://www12.statcan.ca/english/census01/products/ highlight/AgeSex/HighlightsTables.cfm?Lang=E.
33. Statistics Canada (2001b). Population and dwelling counts, for Canada and census subdivisions (municipalities), 2001 and 1996 Censuses - 100% data. Retrieved 14 Dec. 2007 from http://www12.statcan.ca/english/census01/products/ standard/popdwell/Table-CSD-N.cfm?T=1&SR=1&S=3&O=D.
34. Statistics Canada (2001c). Proportion of foreign-born population, by census metropolitan area (1991 to 2001 Censuses). Retrieved 14 Dec. 2007 from http://www40.statcan.ca/l01/cst01/dem047a.htm.
35. Strain, L., & Blandford, A. (2002). Community-based services for the taking but few takers: Reasons for nonuse. Journal of Applied Gerontology, 21(2), 220-235.
36. Urquhart, C.J. (1999). Using vignettes to diagnose information seeking strategies: Opportunities and possible problems for information use in studies of health professionals. In D. Thomas, & D.K. Wilson (Eds.), Exploring the context of information behaviour. Proceedings of the second international conference on information needs, seeking and use in different contexts 1998 (pp. 277-289). London: Taylor Graham.
37. Ward, R.A., Sherman, S.R., & LaGory, M. (1984). Informal networks and knowledge of services for older persons. Journal of Gerontology, 39(2), 216-223.
38. West, G.E., Delisle, M.A., Simard, C., & Drouin, D. (1996). Leisure activities and service knowledge and use among the rural elderly. Journal of Aging and Health, 8(2), 254-279.
39. Wicks, D.A. (2004). Older adults and their information seeking. Behavioral & Social Sciences Librarian, 22(2), 1-26.
40. Wister, A. (1992). Residential attitudes and knowledge, use, and future use of home support agencies. Journal of Applied Gerontology, 11(1), 84-100.