An evaluation of the integration of standards and guidelines in community pharmacy practices

Pharmacy World and Science

Volumn 31, Issue 5, 2009, Pages 542-549

  Hattingh, H Laetitia ^a   King, Michelle A ^a   Smith, Nerida A ^a  

^a GRIFFITH UNIVERSITY   (Australia)

Author keywords

Australia; Interviews; Pharmaceutical services; Pharmacy; Pharmacy administration; Practice standards; Professional practice; Quality healthcare; Risk management

Indexed keywords

NON PRESCRIPTION DRUG;

ARTICLE; AUSTRALIA; CLINICAL EVALUATION; COMMUNITY; CONTROLLED STUDY; DEMOGRAPHY; EXPERIENCE; FEMALE; HUMAN; INTERVIEW; MALE; MEDICAL RECORD; OUTCOME ASSESSMENT; PHARMACIST; PHARMACY; PRACTICE GUIDELINE; RISK MANAGEMENT; STAFF; STANDARDIZATION;

COMMUNITY PHARMACY SERVICES; FEMALE; HUMANS; INTERVIEWS AS TOPIC; MALE; PHARMACISTS; PRACTICE GUIDELINES AS TOPIC; PROFESSIONAL ROLE; PROFESSIONAL-PATIENT RELATIONS;

EID: 69249202354     PISSN: 09281231     EISSN: None     Source Type: Journal    
DOI: 10.1007/s11096-009-9309-9     Document Type: Article

References (31)

1. S Benrimoj MS Frommer 2004 Community pharmacy in Australia Aust Health Rev 28 238 246
2. L Albrecht A Roberts C Benrimoj K Williams T Chen P Asani 2006 Cognitive pharmaceutical services: financial facilitators Aust Pharm 25 809 815
3. CG Berbatis VB Sunderland A Joyce M Bulsara CR Mills 2007 Enhanced pharmacy services, barriers and facilitators in Australia' community pharmacies: Australia's National Pharmacy Database Project Int J Pharm Pract 15 185 191 10.1211/ijpp.15.3.0005
4. P Niselle 2004 Managing medical indemnity: must we choose between quality assurance and risk management? Med J Aust 181 64 65
5. Donabedian A. Medical care appraisal-quality and utilisation. Washington DC: American Public Health Association; 1969. p. 2.
6. Standards Association of Australia. Australian/New Zealand Standard-risk management: AS/NZS 4360. Homebush, NSW: Standards Australia International Limited; 2004.
7. Standards Association of Australia. Australian/New Zealand Standard-handbook: risk management guidelines: companion to AS/NZS 4360. Homebush, NSW: Standards Australia International Limited; 2004.
8. HL Hattingh NA Smith J Searle MA King K Forrester 2007 Regulation of the pharmacy profession throughout Australia J Pharm Pract Res 37 174 177
9. Pharmacists Board of Queensland. Bulletin No. 24. PBQ. 2007. http://www.pharmacyboard.qld.gov.au/publications.htm. Cited 15 January 2007.
10. Pharmaceutical Society of Australia. Australian pharmaceutical formulary and handbook. 20th ed. Canberra: Pharmaceutical Society of Australia; 2006. p. 445-97.
11. DB Newgreen JA Pressley SH Marty 2005 A survey of dispensing errors reported to the Pharmacy Board of Victoria, July 1998 to December 2004 Aust Pharm 24 644 648
12. Benrimoj SA. Cost-benefit analysis of pharmacist only (S3) and pharmacy medicines (S2) and risk-based evaluation of the standards. Aust Ins Health Ageing. 2006. http://www.beta.guild.org.au/research/project-display.asp?id=246. Cited 3 June 2006.
13. Pharmaceutical Society of Australia. Professional practice standards. 3rd ed. Curtin: Pharmaceutical Society of Australia; 2006. p. 43-9.
14. Pharmaceutical Defence Limited (PDL). Guide to good dispensing. PDL. 2005. http://www.pdl.org.au/mediacentre/dispensing-guide. Cited 12 December 2006.
15. Pharmacy Guild of Australia. Quality care pharmacy program (QCPP). PGA. 2006. http://beta.guild.org.au/qcpp/. Cited 21 September 2006.
16. Kinrade W. Workforce and career options for pharmacy assistants (Report). Collingwood, Victoria: Healthcare Management Advisors; December 2004.
17. Berbatis CG, Sunderland VB, Joyce A, Bulsara M, Mills CR. National pharmacy database project. 2003. http://beta.guild.org.au/research/project- display.asp?id=239. Cited 15 January 2008.
18. L Hattingh K Forrester N Smith J Searle 2007 Pharmacy practice developments: the potential impact on pharmacists' legal liability J Law Med 14 297 402
19. Hattingh HL. An investigation of community pharmacy risk management regulation and practices in the context of an expanding role (Dissertation). Gold Coast, Australia: H.L.Hattingh; 2007.
20. Pharmaceutical Society of Australia. Standards for the provision of pharmacy medicines and pharmacist only medicines in community pharmacy. 2nd ed. Curtin: Pharmaceutical Society of Australia; 2005.
21. Smith A, McLachlan A. Generic medicines: same difference? National Prescribing Service; 2006, February: 1-4.
22. Pharmacists Board of Queensland. Policy: dispensary assistants. Pharmacists Board of Queensland. 2006. http://www.pharmacyboard.qld.gov.au/ Publications/Policies/Dispensary%20Assistants%202005.pdf. Cited 15 January 2007.
23. Merriam SB. Qualitative research in practice: examples for discussion and analysis. San Francisco: Jossey-Bass; 2002.
24. Patton MQ. Qualitative research & evaluation methods. 3rd ed. London: Sage; 2002. p. 125. ISBN 0-7619-1971-6.
25. Galbally R. Final report of the review of drugs, poisons and controlled substances legislation (Report). Woden, ACT: Secretariat, Review of Drugs, Poisons and Controlled Substances Legislation; 2001.
26. L Strand 1998 Building a practice in pharmaceutical care Pharm J 260 874 876
27. Peterson GM, Liauw C, Elkerton J, McKenzie D, Fitzmaurice K. Development and evaluation of a computerised system for the provision and documentation of pharmacists' cognitive services. 2003. http://beta.guild.org.au/research/ project-display.asp?id=269. Cited 25 June 2007.
28. Z Gross 2001 Benefits of recording interventions Pharm J 267 188
29. TLO Westerlund WHA Handl BRG Marklund P Allebeck 2003 Pharmacy practitioners' views on computerized documentation of drug-related problems Ann Pharmacother 37 354 360 10.1345/aph.1C182
30. Pharmacy Guild of Australia. Professional pharmacy services. 2008. http://www.guild.org.au/pps/. Cited 15 March 2007.
31. Australian Primary Care Collaborative. The improvement model. 2007. http://www.apcc.org.au/. Cited 14 January 2008.