An exploratory qualitative and quantitative analysis of Six Sigma in service organizations in Singapore

Management Research News

Volumn 32, Issue 7, 2009, Pages 614-632

  Chakrabarty, Ayon ^a   Chuan, Tan Kay ^a  

^a NATIONAL UNIVERSITY OF SINGAPORE   (Singapore)

Author keywords

Critical success factors; Performance management; Service industries; Singapore; Six sigma

Indexed keywords

EID: 68749087155     PISSN: 01409174     EISSN: None     Source Type: Journal    
DOI: 10.1108/01409170910965224     Document Type: Article

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