Managing process performance and quality for sustainability in the service organizations;Managementual performanţei proceselor şi al calitǎţii pentru asigurarea sustenabilitǎţii organizaţilor prestatoare de servicii

Amfiteatru Economic

Volumn 26, Issue 1, 2009, Pages 323-329

  Pǎunescu, Carmen ^a  

^a BUCHAREST UNIVERSITY OF ECONOMIC STUDIES   (Romania)

Author keywords

Management system for sustainability improvement; Organization maturity assessment tool; Process performance management; Service organization

Indexed keywords

EID: 68349144201     PISSN: 15829146     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (10)

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