Trust: The new value proposition for today's BPO provider

Cutter IT Journal

Volumn 22, Issue 5, 2009, Pages 16-21

  Deitert, Eric ^a  

^a BPO Industry Marketing at Pagasystems Inc

Author keywords

[No Author keywords available]

Indexed keywords

EID: 68149117369     PISSN: 15227383     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (2)

1. Shocklee, Matt. "Taking Back Control of the Enterprise." Presentation to the 2009 Outsourcing World Summit, Carlsbad, California, USA, 16-18 February 2009.
2. Hefley, William E., and Ethel A. Loesche. The eSourcing Capability Model for Client Organizations. eSCM-CL vl.l. Carnegie Mellon University, 2006.