Human resource management in tourism

The Management of Tourism

Volumn , Issue , 2005, Pages 85-101

  Baum, Tom ^a   Kokkranikal, Jithendran ^b  

^a University of Strathclyde ^*

^b UNIVERSITY OF STRATHCLYDE   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 67651066821     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.4135/9781446214961.n6     Document Type: Chapter

References (4)

1. Bateson, J.E.G. and Hoffman, D.K. (1996) Managing Services Marketing: Texts and Readings (4th edition). Fort Worth, TX: Harcourt Brace.
2. Baum, T. (1993) Human Resource Issues in International Tourism. Oxford: Butterworth Heinemann.
3. Becherel, L. and Cooper, C. (2002) The impact of globalisation on HR management in the tourism sector. Tourism Recreation Research, 27(1): 3-16.
4. Schwella, E. (2000) Globalisation and human resource management: context, challenges and change. Administratio Publica, 10(2): 88-105.