"Soft" public values in jeopardy: Reflecting on the institutionally fragmented situation in utility sectors

International Journal of Public Administration

Volumn 32, Issue 6, 2009, Pages 491-507

  Steenhuisen, Bauke ^a   Dicke, Willemijn ^a   de Bruijn, Hans ^a  

^a DELFT UNIVERSITY OF TECHNOLOGY   (Netherlands)

Author keywords

Institutional fragmentation; Process management; Public values; Utility sectors

Indexed keywords

EID: 67650566879     PISSN: 01900692     EISSN: 15324265     Source Type: Journal    
DOI: 10.1080/01900690902861753     Document Type: Article

References (27)

1. Appold, S., Baker, D., Donnet, J., Klimmet, P., Riet, O. and Twist, M. (2008) Airport Metropolis: Managing the interfaces. An international collaborative research project Delft TU Delft
2. Boston Consultancy Group (BCG) (2005) Samenvatting van de analyse van NS prestaties over de periode januari 2005 tot oktober 2005, Utrecht
3. Bozeman, B. (2007) Public values and public interest. Counterbalancing economic individualism, Georgetown University Press, Washington, D.C
4. Brugh, M. and de, aan (2008) Meteropnemer gaat verdwijnen: Energiebedrijf kan met slimme meter permanent uw verbruik meten. NRC Handelsblad, 15
5. De Bruijn, H. and Dicke, W. (2006) Strategies for safeguarding public values in liberalized utility sectors. Public Administration, 84:3, pp. 717-735.
6. De Bruijn, H. and Ten Heuvelhof, E. (2008) Management in networks. On multi-actor decision making, Routledge, New York
7. De Bruijn, J. A., De Bruijne, M. L. C. and Steenhuisen, B. M. (2008) Managing infrastructure performance. Competition and Regulation in Network Industries, 9:1, pp. 75-91.
8. Dixit, A. (2002) Incentives and organizations in the public sector. An interpretative review. Journal of Human Resources, 27:4, pp. 696-728.
9. Coen, D. (2005) Business-regulatory relations: Learning to play regulatory games in European utility markets. Governance: An International Journal of Policy, Administration, and Institutions, 18:3, pp. 375-398.
10. Commission Veerman (2008) Samen werken met water. Bevindingen van de Deltacommissie 2008, Hollandia Printing, Heerhugowaard
11. Dörner, D. (1996) The logic of failure. Recognizing and avoiding error in complex situations, Basic Books, New York
12. Groenleer, M. (2006) The European Commission and Agencies. The European Commission, pp. 156-172. John Harper Publishing, London
13. Haan, F. (2008) Slimme energiemeter is last van 1.2 miljard: Regel= regel. De Volkskrant
14. Heuvelhof, ten E. (2006) New dilemmas in regulating critical infrastructures. International Journal of Critical Infrastructures, 2:23, pp. 160-170.
15. Larouche, P. (2008) Europe and investment in infrastructure with emphasis on electronic communications. New perspectives on investment in infrastructure, Amsterdam University Press, Amsterdam
16. Martimort, D. (1996) Exclusive dealing, common agency, and multiprincipals incentive theory. The RAND Journal of Economics, 27:1, pp. 1-31.
17. Mattli, W. and Büthe, T. (2005) Accountability in accounting? The politics of private rule-making in the public interest. Governance, 18:3, pp. 399-429.
18. Miller, G. J. (2005) The political evolution of principal-agent models. Annual Review of Political Science, 8, pp. 203-225.
19. Ministry of Economic Affairs (2008) Energierapport 2008, Ministry of Economic Affairs, The Hague
20. Planbureau voor de Leefomgeving (PBL) (2008) Kwaliteit voor later. Exante evaluatie Kaderrichtlijn Water, PBL, Bilthoven
21. Power, M. (1997) The Audit Society. Rituals of Verification, Oxford University Press, Oxford, UK
22. Scientific council for government policy (WRR) (2008) Infrastructures: Time to invest, Amsterdam University Press, Amsterdam
23. Steenhuisen, B. and Van Eeten, M. (2008) Invisible trade-offs among public values: Inside Dutch Railways. public Money & Management, 28:3, pp. 147-152.
24. Steenhuisen, B., Dicke, W. and Tijink, D. (2007) "Trade-offs" versus "Safety first." How national differences in flood policy can be bridged. Water International, pp. 380-394.
25. Wagenaar, H. (2002) Value pluralism in public administration: Two perspectives on administrative morality. Rethinking administrative theory. The challenge of the new century, Praeger, London
26. Waterman, R. W. and Meier, K. J. (1998) Principal-agent models: An expansion?. Journal of Public Administration Research and Theory, 8:2, pp. 173-202.
27. Woud, A. and der, van (2006) Een nieuwe wereld: Het ontstaan van het moderne Nederland, Bert Bakker, Amsterdam