Beyond being aware

Information and Organization

Volumn 19, Issue 3, 2009, Pages 162-185

  Carroll, John M ^a   Rosson, Mary Beth ^a   Farooq, Umer ^a   Xiao, Lu ^a  

^a PENNSYLVANIA STATE UNIVERSITY   (United States)

Author keywords

Activity awareness; Awareness; Community informatics; Computer supported collaborative work (CSCW); Design; Design research; Designing with a positive lens; Scenario based design

Indexed keywords

EID: 67650076721     PISSN: 14717727     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.infoandorg.2009.04.004     Document Type: Article

References (72)

1. Ackerman, M. (1990). Answer garden: A tool for growing organizational memory. In ACM conference on office information systems, 1990 (COIS'90) (pp. 31-39). Cambridge, Massachusetts, United States.
2. Ackoff R.L. The future of operations research is past. Journal of the Operations Research Society 30 2 (1979) 93-104
3. Arrow H., McGrath J.E., and Berdahl J.L. Small groups as complex systems: Formation, coordination development and adaptation (2000), Sage Publications
4. In: Avital M., Boland R.J., and Cooperrider D. (Eds). Designing information and organizations with a positive lens. Advances in appreciative inquiry Vol. 2 (2008), Elsevier Science, Oxford
5. Bannon, L. (Ed.). (1995). Commentaries and a response in the Suchman-Winograd debate. Computer-Supported Cooperative Work, 3(1), 29-95.
6. Begole J., Rosson M.B., and Shaffer C.A. Flexible collaboration transparency: Supporting worker independence in replicated application-sharing systems. ACM Transactions on Computer-Human Interaction 6 2 (1999) 95-132
7. Capobianco, B. M., Diefes-Dux, H. & Oware, E. (2006) Engineering a professional community of practice for graduate students in engineering education. In Proceedings of frontiers in education: FIE 2006 (pp. 1-5). New York: IEEE.
8. Card S.K., Moran T.P., and Newell A. The psychology of human-computer interaction (1983), Lawrence Erlbaum, Mahwah, NJ
9. Carroll, J. M. (1990). The Nurnberg Funnel: Designing minimalist instruction for practical computer skill. Cambridge, MA: MIT Press.
10. Carroll, J. M. (Ed.). (1998). Minimalism beyond "The Nurnberg Funnel". Cambridge, MA: MIT Press.
11. Carroll J.M. Making use: Scenario-based design of human-computer interactions (2000), MIT Press, Cambridge, MA
12. Carroll J.M., and Farooq U. Patterns as a paradigm for theory in community-based learning. International Journal of Computer-Supported Collaborative Learning 2 1 (2007) 41-59
13. Carroll J.M., and Rosson M.B. Case studies as minimalist information. IEEE Transactions on Professional Communication 49 4 (2006) 297-310
14. Carroll J.M., Chin G., Rosson M.B., and Neale D.C. The development of cooperation: Five years of participatory design in the virtual school. In: Boyarski D., and Kellogg W. (Eds). Designing interactive systems: DIS 2000 (2000), ACM, New York 239-251
15. Carroll, J. M., Rosson, M. B., Convertino, G., & Ganoe, C. H. (2006). Awareness and teamwork in computer-supported collaborations. Interacting with Computers.
16. Carroll J.M., and Rosson M.B. A case library for teaching usability engineering: Design rationale, development, and classroom experience. ACM Journal on Educational Resources in Computing March (2005)
17. Carroll J.M., Neale D.C., Isenhour P.L., Rosson M.B., and McCrickard D.S. Notification and awareness: Synchronizing task-oriented collaborative activity. International Journal of Human-Computer Studies 58 (2003) 605-632
18. Chatman J., Polzer J., Barsade S., and Neale M. Being different yet feeling similar: The influence of demographic composition and organizational culture on work processes and outcomes. Administrative Science Quarterly 43 4 (1998) 749-780
19. Clark H.H. Using language (1996), Cambridge University Press, New York
20. Clark H.H., and Haviland S.E. Comprehension and the given-new contract. In: Freedle R.O. (Ed). Discourse production and comprehension (1977), Erlbaum, Hillsdale, NJ 1-40
21. Coleman J.C. Social capital in the creation of human capital. American Journal of Sociology 94 (1988) S95-S120
22. Convertino, G., Ganoe, C. H., Schafer, W. A., Yost, B., & Carroll, J. M. (2005). A multiple view approach to support common ground in distributed and synchronous geo-collaboration. In Proceedings of the third international conference on coordinated and multiple views in exploratory visualization (CMV 2005), London, July 5, 2005 (pp. 121-132).
23. Convertino G., Mentis H.M., Rosson M.B., Carroll J.M., Slavkovic A., and Ganoe C.H. Articulating common ground in cooperative work: Content and process. Proceedings of CHI (2008), ACM, New York
24. In: Cooperrider D., and Avital M. (Eds). Advances in appreciative inquiry: Constructive discourse and human organization (2004), Elsevier Publishing
25. Dey, A. K., & de Guzman, E. (2006). From awareness to connectedness: The design and deployment of presence displays. In R. Grinter, T. Rodden, P. Aoki, E. Cutrell, R. Jeffries, & G. Olson (Eds.), Proceedings of the SIGCHI conference on human factors in computing systems (Montréal, Québec, Canada, April 22-27, 2006) (pp. 899-908). New York, NY: ACM Press.
26. Dourish P., and Bellotti V. Awareness and coordination in shared workspaces. Proceedings of ACM CSCW '92: Conference on computer supported cooperative work (1992), ACM Press, New York
27. Duguid P. The art of knowing: Social and tacit dimensions of knowledge and the limits of the community of practice. Information Society 21 2 (2005) 109-118
28. Endsley M.R. Toward a theory of situation awareness in dynamic systems. Human Factors 37 1 (1995) 32-64
29. Engeström Y. Enriching activity theory without shortcuts. Interacting with Computers 20 2 (2008) 256-259
30. In: Engeström Y., Miettinen R., and Punamaki R.-L. (Eds). Perspectives on activity theory (1999), Cambridge University Press, Cambridge, UK
31. Farooq, U., Ganoe, C. H., Carroll, J. M., & Giles, C. L. (2007). Supporting distributed scientific collaboration: Implications for designing the CiteSeer collaboratory. In Proceedings of the 40th annual Hawaii international conference on system sciences (Waikoloa, Hawaii, January 3-6, 2007) (p. 26c). Washington, DC: IEEE Computer Society.
32. Farooq, U., Ganoe, C. H., Carroll, J. M., Councill, I. G., & Giles, C. L. (2008). Design and evaluation of awareness mechanisms in CiteSeer. Information Processing and Management, 44(2), 596-612.
33. Gersick, C. J. G. (1988). Time and transition in work teams: Toward a new model of group development. The Academy of Management Journal, 31(1), 9-41.
34. Giles C.L., Bollacker K., and Lawrence S. CiteSeer: An automatic citation indexing system. Proceedings of the conference on digital libraries (1998), ACM Press, New York 89-98
35. Granovetter M. The strength of weak ties. American Journal of Sociology 78 6 (1973) 1360-1380
36. Gutwin C., and Greenberg S. A descriptive framework of workspace awareness for real-time groupware. Computer Supported Cooperative Work 11 (2002) 411-446
37. Haynes, S. R., Schafer, W. A., & Carroll, J. M. (2007). Leveraging and limiting practical drift in emergency response planning. In Proceedings of HICSS 40: Hawaii international conference on systems science, (Hilton Waikoloa Village, January 3-6). IEEE Digital Library.
38. Hevner, A. R., March, S. T., Park, J., & Ram, S. (2004). Design science in information systems research. MIS Quarterly, 28(1).
39. Isenhour P.L., Carroll J.M., Neale D.C., Rosson M.B., and Dunlap D.R. The virtual school: An integrated collaborative environment for the classroom. Educational Technology and Society 3 3 (2000) 74-86
40. Ishii, H., & Kobayashi, M. (1992). Clear board: A seamless medium for shared drawing and conversation with eye contact. In P. Bauersfeld, J. Bennett, & G. Lynch, (Eds.), Proceedings of the SIGCHI conference on human factors in computing systems, CHI '92 (Monterey, California, United States, May 03-07, 1992) (pp. 525-532). New York, NY: ACM Press.
41. Korpela M., Mursu A., and Soriyan H.A. Two times four integrative levels of analysis: A framework. IFIP TC8/WG8.2 Working conference on realigning research and practice in information systems development: The social and organizational perspective (2001), Kluwer, Amsterdam 368-377
42. Lawrence S., Giles C.L., and Bollacker K. Digital libraries and autonomous citation indexing. Proceedings of the conference on digital libraries (1999), ACM Press, New York 232
43. Mathieu J.E., Heffner T.S., Goodwin G.F., Salas E., and Cannon-Bowers J.A. The influence of shared mental models on team process and performance. Journal of Applied Psychology 85 2 (2000) 273-283
44. McGrath J. Time, interaction and performance. A theory of groups. Small Group Research 22 2 (1991) 147-174
45. Merkel C.B., Clitherow M., Farooq U., Xiao L., Ganoe G.H., Carroll J.M., et al. Sustaining computer use and learning in community computing contexts: Making technology part of 'who they are and what they do'. The Journal of Community Informatics 1 2 (2005) 134-150
46. Millen D., Feinberg J., and Kerr B. Social bookmarking in the enterprise. ACM Queue 3 9 (2005) 28-35
47. Moody J. The structure of a social science collaboration network: Disciplinary cohesion from 1963 to 1999. American Sociological Review 69 2 (2004) 213-238
48. Newell A., and Simon H. Human information processing (1972), Prentice-Hall, Englewood Cliffs, NJ
49. Olson G.M., and Olson J.S. Distance Matters. Human-Computer Interaction 15 (2000) 139-178
50. Orr J. Talking about machines (1996), Cornell University Press, Ithaca, NY
51. Plotnick, L., Ocker, R., Hiltz, S. R., & Rosson, M. B. (2008). Leadership in partially distributed emergency response software development teams. In Proceedings of information systems for crisis response and management: ISCRAM 2008.
52. Putnam R.D., Feldstein L., and Cohen C. Better together: Restoring the American community (2003), Simon & Schuster, New York
53. Resnick P. Beyond bowling together: Socio technical capital. In: Carroll J.M. (Ed). HCI in the new millennium (2002), Addison-Wesley 647-672
54. Robinson M., Kovalainen M., and Auramäki E. Diary as dialogue in papermill process control. Communications of the ACM 43 1 (2000)
55. Rosson, M. B., & Carroll, J. M. (2003). Learning and collaboration across generations in a community. In Proceedings of communities and technologies 2003 (pp. 205-225).
56. Rosson M.B., and Carroll J.M. Usability engineering: Scenario-based development of human-computer interaction (2002), Morgan Kaufmann, San Francisco
57. Rosson M.B., and Carroll J.M. Creating and sustaining developmental communities. Journal of Community Informatics Summer (2006)
58. Rosson M.B., Carroll J.M., and Rodi C.M. Case studies for teaching usability engineering. ACM SIGCSE'04 (2004), ACM, New York 25-40
59. Schafer W., Carroll J.M., Haynes S., and Abrams S. Emergency management planning as collaborative community work. Journal of Homeland Security and Emergency Management 5 1 (2008) 1-17 [Article 10]
60. Schafer W.A., Ganoe C.H., Xiao L., Coch G., and Carroll J.M. Designing the next generation of distributed, geocollaborative tools. Cartography and Geographic Information Science 32 2 (2005) 81-100
61. Schmidt, K. (2002) The Problem with 'Awareness': Introductory Remarks on 'Awareness in CSCW'. Comput. Supported Coop. Work, 11(3), 285-298.
62. Suchman, L.A. (1987). Plans and situated actions: The problem of human-machine communication. New York: Cambridge University Press.
63. Suchman L.A. Do categories have politics?. Computer-Supported Cooperative Work 2 3 (1994) 177-190
64. Vygotsky L.S. Mind in society: The development of higher psychological processes (1978), Harvard University Press, Cambridge, MA
65. Walther J.B. Computer-mediated communication: Impersonal, interpersonal, and hyperpersonal interaction. Communication Research 23 1 (1996) 3-43
66. Wenger, E., McDermott, R., & Snyder, W. (2002). Cultivating communities of practice: a guide to managing knowledge. Cambridge, Mass: Harvard Business School Press.
67. In: Wertsch J.V. (Ed). The concept of activity in Soviet psychology (1981), M.E. Sharp Inc., Armonk, NY
68. White H.D., Wellman B., and Nazer N. Does citation reflect social structure? Longitudinal evidence from the "Globenet" interdisciplinary research group. Journal of the American Society for Information Science and Technology 55 2 (2004) 111-126
69. Winograd T. Categories, disciplines, and social coordination. Computer Supported Cooperative Work 2 3 (1994) 191-197
70. Xiao, L. (2008). The effects of rationale awareness in hybrid collaborative learning activities. Ph.D. Dissertation submitted to the College of Information Sciences & Technology, Pennsylvania State University.
71. Xiao, L., Carroll, J. M. & Rosson, M. B. (2007). Support case-based authentic learning activities: A collaborative case commenting tool and a collaborative case builder. In Proceedings of human-computer interaction international, July, 2007, Beijing, China.
72. Xiao, L., Carroll, J. M., Clemson, P. & Rosson, M. B. (2008). Support of case-based authentic learning activities: A collaborative case commenting tool and a collaborative case builder. In Proceedings of the 42nd Hawaii international conference on system sciences, Kona, HI, January 7-10, 2008. New York: IEEE.