Social Learning Analysis of Behavioral Management

Handbook of Organizational Performance: Behavior Analysis and Management

Volumn , Issue , 2013, Pages 391-413

  Waldersee, Robert ^a   Luthans, Fred ^b  

^a QUEENSLAND UNIVERSITY OF TECHNOLOGY   (Australia)

^b UNIVERSITY OF NEBRASKA LINCOLN   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 67650063008     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.4324/9780203048184-24     Document Type: Chapter

References (97)

1. Adams, J. (1965). Inequity in social exchange. In L. Berkowitz (Ed.), Advances in experimental social psychology (pp. 267-299). New York: Academic Press.
2. Agnew, J. L. and Redmon, W. K. (1992). Contingency specifying stimuli: The role of “rules” in organizational behavior management. Journal of Organizational Behavior Management, 12(2), 67-76.
3. Anderson, D. C, Crowell, C. R., Sucec, J., Gilligan, K. D., and Wikoff, M. (1982). Behavior management of client contacts in a real estate brokerage: Getting agents to sell more. Journal of Organizational Behavior Management, 4(1), 67-95.
4. Andrasik, F. (1989). Organizational behavior modification in business settings: A methodological and content review. Journal of Organizational Behavior Management, 10(1), 59-77.
5. Bandura, A. (1977). Social learning theory. Englewood Cliffs, NJ: Prentice-Hall.
6. Bandura, A. (1984). Recycling misconceptions of self-efficacy. Cognitive Therapy and Research, 8, 231-255.
7. Bandura, A. (1986). Social foundations of thought and action: A social cognitive theory. Englewood Cliffs, NJ: Prentice-Hall.
8. Bandura, A. (1988). Self-regulation of motivation and action through goal systems. In V. Hamilton, G. Bower, and N. Frijda (Eds.), Cognitive perspectives on motivation and emotion (pp. 37-61). Dordrecht: Kluwer Academic Publishers.
9. Bandura, A. and Cervone, D. (1983). Self-evaluative and self-efficacy mechanisms governing the motivational effects of goal systems. Journal of Personality and Social Psychology, 45, 1017-1028.
10. Bandura, A. and Cervone, D. (1986). Differential engagement of self-reactive influences in cognitive motivation. Organizational Behavior and Human Decision Processes, 32, 92-113.
11. Bandura, A. and Jourden, F. (1991). Self-regulatory mechanisms governing the impact of social comparison on complex decision making. Journal of Personality and Social Psychology, 60, 941-951.
12. Berger, C. J., Cummings, L. L., and Heneman, H. G., III. (1975). Expectancy theory and operant conditioning predictions of performance under variable ratio and continuous schedules of reinforcement. Organizational Behavior and Human Performance, 14, 227-243.
13. Betz, N. and Hackett, G. (1986). Applications of self-efficacy theory to understanding career choice behavior. Journal of Social and Clinical Psychology, 4, 279-289.
14. Birkenbach, X., Kamfer, L., and ter-Morshuizen, J. (1985). The development and evaluation of a behavior modelling training program for supervisors. South African Journal of Psychology, 15, 11-19.
15. Brown, M. G., Malott, R. W., Dillon, M. J., and Keeps, E. J. (1980). Improving customer service in a large department store through the use of training and feedback. Journal of Organizational Behavior Management, 2(4), 251-264.
16. Campion, M. and Lord, R. (1982). A control system conceptualization of the goal setting and changing process. Organizational Behavior and Human Performance, 30, 265-287.
17. Carroll, W. and Bandura, A. (1987). Translating cognition into action: The role of visual guidance in observational learning. Journal of Motor Behavior, 19, 385-398.
18. Carver, C. (1979). A cybernetic model of self-attention processes. Journal of Personality and Social Psychology, 37, 1251-1281.
19. Cervone, D., Jiwani, N., and Wood, R. (1991). Goal setting and the differential influence of self-regulatory processes on complex decision making performance. Journal of Personality and Social Psychology, 61, 257-266.
20. Davis, T. and Luthans, F. (1980). A social learning approach to organizational behavior. Academy of Management Review, 5, 281-290.
21. DiBlasio, F. (1988). Pre-driving riders and drinking drivers. Journal of Studies on Alcohol, 49, 11-15.
22. Dierks, W. and McNally, K. A. (1987). Incentives you can bank on. Personnel Administrator, March, 60-65.
23. Early, C. and Lituchy, T. (1991). Delineating goal and efficacy effects: A test of three models. Journal of Applied Psychology, 76, 81-98.
24. Erez, M. and Arad, R. (1986). Participative goal setting: Social, motivational and cognitive factors. Journal of Applied Psychology, 71, 591-597.
25. Fedor, D. and Ferris, G. (1981). Integrating O.B. Mod with cognitive approaches to motivation. Academy of Management Review, 6, 115-125.
26. Fellner, D. and Sulzer-Azaroff, B. (1984). A behavioral analysis of goal setting. Journal of Organizational Behavior Management, 6(1), 33-51.
27. Frayne, C. and Latham, G. (1987). Application of social learning theory to employee self-management of attendance. Journal of Applied Psychology, 72, 387-392.
28. Garland, H. (1985). A cognitive mediation theory of task goals and human performance. Motivation and Emotion, 9, 345-367.
29. Gintner, G. and Poret, M. (1988). Factors associated with maintenance and relapse following self-management training. Journal of Psychology, 122, 79-87.
30. Gist, M. (1989). The influence of training method on self-efficacy and idea generation among managers. Personnel Psychology, 42, 787-805.
31. Goodman, P. (1974). An examination of referents used in the evaluation of pay. Organizational Behavior and Human Performance, 12, 170-195.
32. Graham, J., Marks, G., and Hansen, W. (1991). Social influence processes affecting adolescent substance abuse.. Journal of Applied Psychology, 76, 291-298.
33. Grimm, L. (1983). The relation between self-evaluation and self-reward: A test of Kanfer’s self-regulation model. Cognitive Therapy and Research, 7, 245-250.
34. Hall, D. and Cockburn, E. (1990). Developing management skills. Management Education and Development, 21, 41-50.
35. Holden, G. (1991). The relationship of self-efficacy appraisals to subsequent health related outcomes: A meta-analysis. (Special issue). Applied Social Work Research in Health and Social Work, 16(1), 53-93.
36. Holden, G., Moncher, M., Schinke, S., and Barker, K. (1990). Self-efficacy of children and adolescents: A meta-analysis. Psychological Reports, 66, 1044-1046.
37. Jensen, M., Turner, J., and Romano, J. (1991). Self-efficacy and outcome expectancies: Relationship to chronic pain coping strategies and adjustment. Pain, 44, 263-269.
38. Kanfer, F. (1971). The maintenance of behavior by self-generated stimuli and reinforcement. In A. Jacobs and L. Sachs (Eds.), The psychology of private events (pp. 39-59). New York: Academic Press.
39. Klein, H. (1989). An integrated control theory model of work motivation. Academy of Management Review, 14, 150-172.
40. Kreitner, R. and Luthans, F. (1984). A social learning approach to behavioral management: Radical behaviorists mellowing out. Organizational Dynamics, 13(2), 47-65.
41. Kunkel, J. (1986). The Vicos project: A cross cultural test of psychological propositions. Psychological Record, 36, 451-466.
42. Landy, F. and Trumbo, D. (1980). Psychology of work behavior. Homewood, IL: The Dorsey Press.
43. Latham, G. P. and Dossett, D. L. (1978). Designing incentive plans for unionized employees: A comparison of continuous and variable ratio reinforcement schedules. Personnel Psychology, 31, 47-61.
44. Latham, G. P. and Frayne, C. (1989). Self-management training for increasing job attendance: A follow-up and replication. Journal of Applied Psychology, 74, 411-416.
45. Latham, G. P. and Locke, E. (1979). Goal setting-A motivational technique that works. Organizational Dynamics, 8, 68-80.
46. LeCroy, C. (1982). Practitioner competence in social work: Training and evaluation. Journal of Social Service Research, 5, 71-83.
47. Legerstee, M. (1991). The role of person and object in eliciting early imitation. Journal of Experimental Child Psychology, 51, 423-433.
48. Leventhal, G. (1976). Fairness in social relationships. In J. Thibaut, J. Spence, and R. Carson (Eds.), Contemporary topics in social psychology (pp. 211-239). NJ: General Learning Press.
49. Locke, E. (1978). The ubiquity of the technique of goal setting in theories of and approaches to employee motivation. Academy of Management Review, 3, 594-601.
50. Locke, E., Frederick, E., Bobko, P., and Lee, C. (1984). Effect of self-efficacy, goals, and task strategies on task performance. Journal of Applied Psychology, 69, 241-251.
51. Locke, E. and Latham, G. (1990). A theory of goal setting and task performance. Englewood Cliffs, NJ: Prentice-Hall.
52. Luthans, F. (1992). Organizational behavior. New York: McGraw-Hill.
53. Luthans, F. and Davis, T. R. V. (1978). Behavioral self-management: The missing link in managerial effectiveness. Organizational Dynamics, Summer, 42-60.
54. Luthans, F. and Davis, T. (1981). Beyond modeling: Managing social learning processes in human resource training and development. Human Resource Management, Summer, 19-27.
55. Luthans, F., Fox, M. L., and Davis, E. (1991). Improving the delivery of quality service: Behavioral management techniques. Leadership and Organization Development Journal, 12, 3-6.
56. Luthans, F. and Kreitner, R. (1975). Organizational behavior modification. Glen-view, IL: Scott, Foresman and Co.
57. Luthans, F. and Kreitner, R. (1985). Organizational behavior modification and beyond. Glenview, IL: Scott, Foresman and Co.
58. Luthans, F., Paul, R., and Baker, D. (1981). An experimental analysis of the impact of contingent reinforcement on salespersons’ performance behavior. Journal of Applied Psychology, 66(3), 314-323.
59. Maddux, J. and Stanley, M. (1986). Self-efficacy theory in contemporary psychology: An overview. Journal of Consulting and Clinical Psychology, 4, 249-255.
60. Malott, R. W. (1992). A theory of rule-governed behavior and organizational behavior management. Journal of Organizational Behavior Management, 12(2), 45-65.
61. Manz, C. C. (1983). The art of self-leadership. Englewood Cliffs, NJ: Prentice-Hall.
62. Manz, C. C. and Sims, H. P. (1989). Superleadership: Leading others to lead themselves. Englewood Cliffs, NJ: Prentice-Hall.
63. Manz, C. C. and Sims, H. P. (1993). Business without bosses. New York: Wiley.
64. Matsui, T., Okada, A., and Inoshita, O. (1983). Mechanisms of feedback affecting performance. Organizational Behavior and Human Performance, 31, 114-122.
65. Mawhinney, T. C. (1975). Operant terms and concepts in the description of individual work behavior: Some problems of interpretation, application, and evaluation. Journal of Applied Psychology, 60, 704-712.
66. Mawhinney, T. C. (1986). Reinforcement schedule stretching effects. In E. A. Locke (Ed.), Generalizing from laboratory to field settings (pp. 181-186). Lexington, MA: Lexington Books.
67. Merwin, G. A., Thompson, J. A., and Sanford, E. E. (1989). A methodology and content review of organizational behavior management in the private sector 1978-1986. Journal of Organizational Behavior Management, 10(1), 39-57.
68. Mitchell, T. R. and Wood, R. E. (1980). Supervisors’ responses to subordinate poor performance: A test of an attribution model. Organizational Behavior and Human Performance, 25, 123-138.
69. Mowday, R. (1991). Equity theory predictions of behavior in organizations (Fifth edition). In R. Steers and L. Porter (Eds.), Motivation and work behavior. New York: McGraw-Hill.
70. Multon, K., Brown, S., and Lent, R. (1991). Relation of self-efficacy beliefs to academic outcomes: A meta-analytic investigation. Journal of Counseling Psychology, 38(1), 30-38.
71. Naylor, J., Pritchard, R., and Ilgen, D. (1980). A theory of behavior in organizations. New York: Academic Press.
72. Newby, T. J. and Robinson, P. W. (1983). Effects of group and individual feedback on retail employees’ performances. Journal of Organizational Behavior Management, 5(2), 51-68.
73. O’Hara, K., Johnson, C. M., and Beehr, T. A. (1985). Organizational behavior management in the private sector: A review of empirical research and recommendations for further investigation. Academy of Management Review, 10, 848-864.
74. Organ, D. W. and Bateman, T. (1986). Organizational behavior. Piano, TX: Business Publications, Inc.
75. Parcel, G., Taylor, W., Brink, S., and Gottlieb, N. (1989). Translating theory into practice: Intervention strategies for the diffusion of health promotion innovation. Family and Community Health, 12, 1-13.
76. Porras, J. and Singh, J. (1986). Alpha, beta and gamma change in modelling based organization development. Journal of Occupational Behavior, 7, 9-24.
77. Porter, L. and Lawler, E. (1968). Managerial attitudes and performance. Home-wood, IL: Irwin.
78. Poulson, C., Kyissmis, E., Reeve, K., and Andreatos, M. (1991). Generalized vocal imitation in infants. Journal of Experimental Child Psychology, 51, 267-279.
79. Powers, W. (1973). Behavior: The control of perception. Chicago: Aldine.
80. Sarason, I., Sarason, B., and Pierce, G. (1991). A social learning approach to increasing blood donations. Journal of Applied Social Psychology, 21, 896-918.
81. Shapira, Z. (1989). Task choice and assigned goals as determinants of task motivation and performance. Organizational Behavior and Human Decision Processes, 44, 141-165.
82. Simons, R., Whitbeck, L., Conger, R., and Wu, C. (1991). Intergenerational transmission of harsh parenting. Developmental Psychology, 27, 159-171.
83. Sims, H. P. and Lorenzi, P. (1992). The new leadership paradigm. Newbury Park, CA: Sage.
84. Skinner, B. F. (1953). Science and human behavior. New York: Free Press.
85. Skinner, B. F. (1969). Contingencies and reinforcement: A theoretical analysis. New York: Appleton-Century-Crofts.
86. Stajkovic, A. D. and Luthans, F. (1997). A meta-analysis of the effects of organizational behavior modification on task performance, 1975-95. Academy of Management Journal, 40, 1122-1149.
87. Stajkovic, A. D. and Luthans, F. (1998). Self-efficacy and work-related performance: A meta-analysis. Psychological Bulletin, 24, 240-261.
88. Stock, J. and Cervone, D. (1990). Proximal goal setting and self-regulatory processes. Cognitive Therapy and Research, 14, 483-498.
89. Summers, T. and DeNisi, A. (1990). In search of Adams’ other: Reexamination of referents used in the evaluation of pay. Human Relations, 43, 497-511.
90. Vroom, V. (1964). Work and motivation. New York: Wiley.
91. Welsh, D. H. B., Luthans, F., and Sommer, S. M. (1993). Managing Russian factory workers: The impact of U.S.-based behavioral and participative techniques. Academy of Management Journal, 36, 58-79.
92. Welsh, D. H. B., Luthans, F. and Sommer, S. M. (in press). Organizational behavior modification goes to Russia: Replicating an experimental analysis across cultures and tasks. Journal of Organizational Behavior Management 13(2), 15-35.
93. Wood, R. and Bandura, A. (1989). Social cognitive theory of organization management. Academy of Management Review, 14, 361-384.
94. Yates, B. and Dowrick, P. (1991). Stop the drinking driver: A behavioral school based prevention program. Journal of Alcohol and Drug Education, 36, 12-19.
95. Yukl, G. A. and Latham, G. P. (1975). Consequences of reinforcement schedules and incentive magnitudes for employee performance: Problems encountered in an industrial setting. Journal of Applied Psychology, 60, 294-298.
96. Yukl, G. A., Latham, G. P., and Pursell, E. D. (1976). The effectiveness of performance incentives under continuous and variable ratio schedules of reinforcement. Personnel Psychology, 29, 221-231.
97. Yukl, G. A., Wexley, K. N., and Seymore, J. D. (1972). Effectiveness of pay incentives under variable ratio and continuous reinforcement schedules. Journal of Applied Psychology, 56, 19-23.