Workplace spirituality and the selling organization: A conceptual framework and research propositions

Journal of Personal Selling and Sales Management

Volumn 28, Issue 4, 2008, Pages 421-434

  Badrinarayanan, Vishag ^a   Madhavaram, Sreedhar ^b  

^a TEXAS STATE UNIVERSITY   (United States)

^b CLEVELAND STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 67650002630     PISSN: 08853134     EISSN: None     Source Type: Journal    
DOI: 10.2753/PSS0885-3134280406     Document Type: Article

References (73)

1. Ashmos, Donde P. , and Dennis Duchon (2000), "Spirituality at Work: A Conceptualization and Measure," Journal of Management Inquiry, 9 (2), 134-145.
2. Bashaw, R. Edward, and E. Stephen Grant (1994), "Exploring the Distinctive Nature of Work Commitments: Their Relationships with Personal Characteristics, Job Performance, and Propensity to Leave," Journal of Personal Selling & Sales Management, 14, 2 (Spring), 41-56.
3. Belk, Russell W., Melanie Wallendorf, and John F. Sherry, Jr. (1989), "The Sacred and the Profane in Consumer Behavior: Theodicy on the Odyssey," Journal of Consumer Research, 16 (June), 1-38.
4. Bell, Emma, and Scott Taylor (2001), "A Rumor of Angels: Researching Spirituality and Work Organizations," Academy of Management Proceedings, A1-A6.
5. Bensley, Robert J. (1991), "Defi ning Spiritual Health: A Review of the Literature," Journal of Health Education, 22 (5), 287-290.
6. Chandler, Cynthia K., Janice M. Holden, and Chryl A. Kolander (1992), "Counseling for Spiritual Wellness: Theory and Practice," Journal of Counseling and Development, 71 (2), 168-175.
7. Cohen, Andy (1997), "The Guiding Light," Sales and Marketing Management, 149 (August), 46-54.
8. Covey, Stephen R. (1999), The Seven Habits of Highly Effective People, New York: Simon and Schuster.
9. Deeter-Schmelz, Dawn R., and Rosemary P. Ramsey (1997), "Considering Sources and Types of Social Support: A Psychometric Evaluation of the House and Wells (1978) Instrument," Journal of Personal Selling & Sales Management, 17, 1 (Winter), 49-61.
10. Dehler, Gordon E., and M. Ann Welsh (1994), "Spirituality and Organizational Transformation," Journal of Managerial Psychology, 9 (6), 17-26.
11. Dent, Eric B., M. Eileen Higgins, and Deborah M. Wharff (2005), "Spirituality and Leadership: An Empirical Review of Defi nitions, Distinctions, and Embedded Assumptions," Leadership Quarterly, 16 (5), 625-653.
12. Driscoll, Cathy, and Elden Wiebe (2007), "Technical Spirituality at Work," Journal of Management Inquiry, 16 (4), 333-348.
13. Drucker, Peter F. (1954), The Practice of Management, New York: Harper Collins.
14. Duchon, Dennis, and Donde A. Plowman (2005), "Nurturing the Spirit at Work: Impact on Work Unit Performance," Leadership Quarterly, 16 (5), 807-833.
15. Ferrell, O.C., and K. Mark Weaver (1978), "Ethical Beliefs of Marketing Managers," Journal of Marketing, 42 (Summer), 69-73.
16. Friedman, Stewart D., and Sharon Lobel (2003), "The Happy Workaholic: A Role Model for Employees," Academy of Management Executive, 17 (3), 87-98.
17. Fry, Louis W. (2003), "Toward a Theory of Spiritual Leadership," Leadership Quarterly, 14 (6), 693-727.
18. Garcia-Zamor, Jean-Claude (2003), "Workplace Spirituality and Organizational Performance," Public Administration Review, 63 (3), 355-363.
19. Gavin, Joanne H., and Richard O. Mason (2004), "The Virtuous Organization: The Value of Happiness in the Workplace," Organizational Dynamics, 33 (4), 379-392.
20. Giacalone, Robert A., and Carol L. Jurkiewicz (2003a), "Right from Wrong: The Infl uence of Spirituality on Perceptions of Unethical Business Practices," Journal of Business Ethics, 46 (1), 85-97.
21. , and - (2003b), "Toward a Science of Workplace Spirituality," in Handbook of Workplace Spirituality and Organizational Performance, Robert A. Giacalone and Carol L. Jurkiewicz, eds., Armonk, NY: M.E. Sharpe, 3-28.
22. Gilbreath, Brad, and Philip G. Benson (2004), "The Contribution of Supervisor Behavior to Employee Psychological Well-Being," Work and Stress, 18 (3), 255-266.
23. Grant, E. Stephen, and Alan J. Bush (1996), "Salesforce Socialization Tactics: Building Organizational Value Congruence," Journal of Personal Selling & Sales Management, 16, 3 (Summer), 17-32.
24. Gull, Gregory A., and Jonathan Doh (2004), "The 'Transmutation' of the Organization: Toward a More Spiritual Workplace," Journal of Management Inquiry, 13 (2), 128-139.
25. Gunther, Marc (2001), "God and Business," Fortune, 144 (July), 60-80.
26. Hawks, Steven (1994), "Spiritual Health: Definition and Theory," Wellness Perspectives, 10 (4), 3-13.
27. Heintzman, Paul, and Roger C. Mannell (2003), "Spiritual Functions of Leisure and Spiritual Well-Being: Coping with Time Pressure," Leisure Sciences, 25 (2-3), 207-230.
28. Henke, Lucy L. (2005), "Music Induced Tourism: Strategic Use of Indigenous Music as Tourist Icon," Journal of Hospitality and Leisure Marketing, 13 (2), 3-18.
29. Hoffman, Douglas K., Vince Howe, and Donald W. Hardigree (1991), "Ethical Dilemmas Faced in the Selling of Complex Services: Signifi cant Others and Competitive Pressures," Journal of Personal Selling & Sales Management, 11, 4 (Fall), 13-25.
30. Hunt, Shelby D., and Arturo Vasquez-Parraga (1993), "Organizational Consequences, Marketing Ethics and Salesforce Supervision," Journal of Marketing Research, 30 (February), 78-90.
31. and Scott Vitell (1986), "A General Theory of Marketing Ethics," Journal of Macromarketing, 6 (Spring), 5-16.
32. Jackson, Donald, Jr., Stephen S. Tax, and John W. Barnes (1994), "Examining the Salesforce Culture: Managerial Applications and Research Propositions," Journal of Personal Selling & Sales Management, 14, 4 (Fall), 1-14.
33. Jones, Michelle D. (2006), "Which is a Better Performance of Job Performance: Job Satisfaction or Life Satisfaction," Journal of Behavioral and Applied Management, 8 (1), 20-42.
34. Jurkiewicz, Carole L., and Robert A. Giacalone (2004), "A Values Framework for Measuring the Impact of Workplace Spirituality on Organizational Performance," Journal of Business Ethics, 49 (2), 129-142.
35. -, and Carolyn R. Thompson (1999), "An Empirical Inquiry into the Ethical Standards of Healthcare Administration," Public Integrity, 1 (1), 41-53.
36. Kale, Sudhir H. (2004), "Spirituality, Religion, and Globalization," Journal of Macromarketing, 24 (2), 92-107.
37. Kantak, Donna Massey, Charles M. Futrell, and Jeffrey K. Sager (1992), "Job Satisfaction and Life Satisfaction in a Sales Force," Journal of Personal Selling & Sales Management, 12, 1 (Winter), 1-7.
38. Klenke, Karin (2003), "The S Factor in Leadership Education, Practice, and Research," Journal of Education for Business, 79 (1), 56-60.
39. Koenig, Harold G., Michael E. McCullough, and David B. Larson (2001), Handbook of Religion and Health, New York: Oxford University Press.
40. Kotler, Philip, and Kevin Lane Keller (2006), Marketing Management, 12th ed., Upper Saddle River, NJ: Prentice Hall.
41. MacCannell, D. (1989), The Tourist: A New Theory of the Leisure Class, New York: Schocken Books.
42. Mantel, Susan Powell (2005), "Choice or Perception: How Affect Infl uences Ethical Choice Among Salespeople," Journal of Personal Selling & Sales Management, 25, 1 (Winter), 43-55.
43. Marques, Joan, Satinder Dhiman, and Richard King (2005), "Spirituality in the Workplace: Developing an Integral Model and a Comprehensive Defi nition," Journal of American Academy of Business, 7 (1), 81-91.
44. McKee, Daryl (2003), "Spirituality and Marketing: An Overview of the Literature," in Handbook of Workplace Spirituality and Organizational Performance, Robert A. Giacalone and Carol L. Jurkiewicz, eds., Armonk, NY: M.E. Sharpe, 57-76.
45. Miller, Eric D. (2004), "The Development and Validation of a New Measure of Spirituality," North American Journal of Psychology, 6 (3), 423-430.
46. Milliman, John, Andrew J. Czaplewski, and Jeffery Ferguson (2003), "Workplace Spirituality and Employee Work Attitudes: An Exploratory Empirical Assessment," Journal of Organizational Change Management, 16 (4), 426-447.
47. -, Jeffery Ferguson, David Trickett, and Bruce Condemi (1999), "Spirit and Community at Southwest Airlines: An Investigation of a Spiritual Values-Based Model," Journal of Organizational Change Management, 12 (3), 221-233.
48. Mitchell, Mark, Barbara Hastings, and Faruk Tanyel (2001), "Generational Comparison: Xers in the United States and Korea," International Journal of Commerce and Management, 11 (3-4), 35-43.
49. Mitroff, Ian I., and Elizabeth A. Denton (1999), "A Study of Spirituality in the Workplace," Sloan Management Review, 40 (4), 83-92.
50. Moberg, Dennis J. (2002), "Religion and Spirituality," Social Compass, 49 (1), 133.
51. Moncrief, William C., Emin Babakus, David W. Cravens, and Mark Johnson (1997), "Examining the Antecedents and Consequences of Salesperson Job Stress," European Journal of Marketing, 31 (11-12), 786-798.
52. Moore, Tom W., and Wendy J. Casper (2006), "An Examination of Proxy Measures of Workplace Spirituality: A Profile Model of Multidimensional Constructs," Journal of Leadership and Organizational Studies, 12 (4), 109-118.
53. Mulki, Jay Prakash, William B. Locander, Greg W. Marshall, Eric G. Harris, and James Hensel (2008), "Workplace Isolation, Salesperson Commitment, and Job Performance," Journal of Personal Selling & Sales Management, 28, 1 (Winter), 67-78.
54. Neck, Christopher P. , and John F. Milliman (1994), "Thought Self-Leadership," Journal of Managerial Psychology, 9 (6), 9-16.
55. Parboteeah, K. Praveen, and John B. Cullen (2003), "Ethical Climates and Spirituality: An Exploratory Examination of Theoretical Links," in Handbook of Workplace Spirituality and Organizational Performance, Robert A. Giacalone and Carol L. Jurkiewicz, eds., Armonk, NY: M.E. Sharpe, 137-152.
56. Pearce, Philip L., Alastair Morrison, and Gianna M. Moscardo (2003), "Individuals as Tourist Icons: A Developmental and Marketing Analysis," Journal of Hospitality and Leisure Marketing, 10 (1-2), 63-85.
57. Pettijohn, Charles E., Linda S. Pettijohn, and A.J. Taylor (2007), "Does Salesperson Perception of the Importance of Sales Skills Improve Sales Performance, Customer Orientation, Job Satisfaction, and Organizational Commitment, and Reduce Turnover?" Journal of Personal Selling & Sales Management, 27, 1 (Winter), 75-88.
58. Pfeffer, Jeffrey (2003), "Business and Spirit: Management Practices That Sustain Values," in Handbook of Workplace Spirituality and Organizational Performance, Robert A. Giacalone and Carol L. Jurkiewicz, eds., Armonk, NY: M.E. Sharpe, 29-46.
59. Porter, Stephen S., Frederic B. Kraft, and Cindy Claycomb (2003), "The Practice of a Wellness Lifestyle in a Selling Environment: A Conceptual Exploration," Journal of Personal Selling & Sales Management, 23, 3 (Summer), 191-204.
60. -, -, and - (2008), "Salesperson Wellness Lifestyle: A Measurement Perspective," Journal of Personal Selling & Sales Management, 28, 1 (Winter), 53-66.
61. Robbins, Stephen P. (2003), Organizational Behavior, 10th ed., Upper Saddle River, NJ: Prentice Hall.
62. Sawatzky, Rick, Pamela A. Ratner, and Lyren Chiu (2005), "A Meta-Analysis of the Relationship Between Spirituality and Quality of Life," Social Indicators Research, 72 (2), 153-188.
63. Schrage, Michael (2000), "Sorry About the Profi ts, Boss: My Feng Shui Is Off," Fortune, 142, 13 (November), 306.
64. Seltzer, Joseph, and Rita E. Numerof (1988), "Supervisory Leadership and Subordinate Burnout," Academy of Management Journal, 31 (2), 439-446.
65. Shamir, Boas (1991), "Meaning, Self, and Motivation in Organizations," Organization Studies, 12 (3), 405-424.
66. Sheep, Mathew L. (2006), "Nurturing the Whole Person: The Ethics of Workplace Spirituality in a Society of Organizations," Journal of Business Ethics, 66 (4), 357-375.
67. Sheridan, John E., and Donald J. Vredenburgh (1978), "Usefulness of Leadership Behavior and Social Power Variables in Predicting Job Tension, Performance, and Turnover of Nursing Employees," Journal of Applied Psychology, 63 (1), 89-95.
68. Spector, Paul E. (1997), Job Satisfaction: Application, Assessment, Cause and Consequences, Thousand Oaks, CA: Sage.
69. Terpstra, David E., Elizabeth J. Rozell, and Robert K. Robinson (1993), " The Infl uence of Personality and Demographic Variables on Ethical Decisions Related to Insider Trading," Journal of Psychology: Interdisciplinary and Applied, 127 (4), 375-389.
70. Thomson, William D. (2000), "Can You Train People to Be Spiritual?" Training & Development, 54 (12), 18-19.
71. Victor, Bart, and John B. Cullen (1988), "The Organizational Bases of Ethical Work Climates," Administrative Science Quarterly, 33 (1), 101-125.
72. Westgate, Charlene E. (1996), "Spiritual Wellness and Depression," Journal of Counseling and Development, 75 (1), 26-35.
73. Zinnbauer, Brian J., Kenneth I. Pargament, and Allie B. Scott (1999), "The Emerging Meanings of Religiousness and Spirituality: Problems and Prospects," Journal of Personality, 67 (6), 889-919.