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Volumn 47, Issue 5, 2009, Pages 425-429
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The use of an automated interactive voice response system to manage medication identification calls to a poison center
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Author keywords
Identification; IVR; Medication; Poison center
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Indexed keywords
ARTICLE;
COST BENEFIT ANALYSIS;
INFORMATION PROCESSING;
INFORMATION PROCESSING DEVICE;
INTERACTIVE VOICE RESPONSE SYSTEM;
MEDICAL DOCUMENTATION;
MEDICAL INFORMATION;
MEDICAL RECORD;
POISON CENTER;
AUTOMATIC SPEECH RECOGNITION;
AUTOMATION;
ECONOMICS;
HUMAN;
INTOXICATION;
MANPOWER;
ORGANIZATION AND MANAGEMENT;
PERSONNEL MANAGEMENT;
TELEPHONE;
TIME;
AUTOMATION;
COST-BENEFIT ANALYSIS;
EFFICIENCY, ORGANIZATIONAL;
HUMANS;
PERSONNEL STAFFING AND SCHEDULING;
POISON CONTROL CENTERS;
POISONING;
SPEECH RECOGNITION SOFTWARE;
TELEPHONE;
TIME FACTORS;
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EID: 67449152190
PISSN: 15563650
EISSN: 15569519
Source Type: Journal
DOI: 10.1080/15563650902953586 Document Type: Article |
Times cited : (8)
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References (4)
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