Six Sigma in services - Challenges and opportunities

International Journal of Productivity and Quality Management

Volumn 4, Issue 5-6, 2009, Pages 658-675

  Natarajan, R Nat ^a   Morse, Jason ^b  

^a TENNESSEE TECHNOLOGICAL UNIVERSITY   (United States)

^b Middle Tennessee Natural Gas   (United States)

Author keywords

Six Sigma and information technology; Six Sigma and service process improvements; Six Sigma in mid sized organisations; Six Sigma in services

Indexed keywords

EID: 66149188349     PISSN: 17466474     EISSN: 17466482     Source Type: Journal    
DOI: 10.1504/IJPQM.2009.025190     Document Type: Article

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