Performance loss in open-plan offices due to noise by speech

Journal of Facilities Management

Volumn 6, Issue 3, 2008, Pages 202-211

  Roelofsen, Paul ^a  

^a Grontmij   (Technical Management])

Author keywords

Acoustics; Employee productivity; Finland; Noise control; Open plan offices; Performance levels

Indexed keywords

EID: 65649123184     PISSN: 14725967     EISSN: 17410983     Source Type: Journal    
DOI: 10.1108/14725960810885970     Document Type: Article

References (7)

1. Bradley, J.S. and Gover, B.N. (2004), “Criteria for acoustic comfort in open-plan offices”, Inter-Noise 2004 – The 33rd International Congress and Exposition on Noise Control Engineering Prague, Czech Republic, August 22, 2004, pp. 1-6.
2. Folsom, F.W. and Koenig, Th.A. (2007), “The impact of open plan speech noise on employee productivity & satisfaction and the facility solutions”, Dynasound Inc., available at: www.ifma-holland.nl/files/Congressen/The_Impact_of_Open_Plan_Speech_Noise_on.doc (accessed 23 January 2007).
3. Hongisto, V. (2005), “A model predicting the effect of speech of varying intelligibility on work performance”, Indoor Air, Vol. 15 No. 6, pp. 458-68.
4. NEN-EN-ISO-9921 (2003), “Ergonomie – Beoordeling van spraakverstaanbaarheid”, October, NEN, Delft.
5. NPR 3438 (2006), Ergonomie – Geluidhinder op de arbeidsplaats – Bepaling van de mate van verstoring van communicatie en concentratie, November, NEN, Delft.
6. Russel, P. (1999), Geluid en het moderne kantoor, Hilanders, Helsingborg.
7. Wang, C. and Bradley, J.S. (2002), “Sound propagation between two adjacent rectangular workstations in an open plan office”, I Mathematical modelling: NRCC-46314, available at: http://irc.nrc-cnrc.gc.ca/pubs/fulltext/nrcc46314/nrcc46314.pdf.