Conditions for successfully implementing resident-oriented care in nursing homes

Scandinavian Journal of Caring Sciences

Volumn 23, Issue 2, 2009, Pages 298-308

  Berkhout, Afke Jmb ^b   Boumans, Nicolle Pg ^a,c   Mur, Ingrid ^d   Nijhuis, Frans Jn ^c  

^a MAASTRICHT UNIVERSITY   (Netherlands)

^b ViVa Health Care Group   (Netherlands)

^c Departments of Social Medicine   (Netherlands)

^d MAASTRICHT UNIVERSITY   (Netherlands)

Author keywords

Implementation; Nursing homes; Organisational change; Process evaluation; Resident oriented care; Success conditions

Indexed keywords

ARTICLE; HEALTH CARE QUALITY; HUMAN; INTERVIEW; MASS COMMUNICATION; NETHERLANDS; NURSING HOME; ORGANIZATION; PATIENT CARE;

DIFFUSION OF INNOVATION; HUMANS; INTERVIEWS AS TOPIC; NETHERLANDS; NURSING HOMES; ORGANIZATIONAL INNOVATION; PATIENT-CENTERED CARE; PROGRAM EVALUATION;

EID: 65549151788     PISSN: 02839318     EISSN: 14716712     Source Type: Journal    
DOI: 10.1111/j.1471-6712.2008.00623.x     Document Type: Article

References (47)

1. de Jonge J. Job Autonomy, Well-Being and Health: A Study Among Dutch Health Care Workers PhD Thesis). 1995, Datawyse/Universitaire Pers, Maastricht.
2. Berkhout AJMB. Resident-Oriented Care in Nursing Homes: An Evaluation of the Model of Resident-Oriented Care, the Implementation and the Effects PhD Thesis). 2000, Datawyse Maastricht, Maastricht.
3. Bekkers F, van Dijk A, van Roekel W. Kwaliteitsverbetering door patiëntgericht verplegen (Quality Improvement by Patient-Oriented Nursing). 1994, Lemma, Utrecht.
4. Berkhout AJMB, Boumans NPG, Nijhuis FJN, Breukelen GPJ, Huijer Abu-Saad A. Effects of resident-oriented care on job characteristics of nursing caregivers. Work Stress 2003 17 : 337 53. (Pubitemid 38095036)
5. Gardner K. A summary of findings of a five-year comparison study of primary and team nursing. Nurs Res 1991 40 : 113 7.
6. Nissen JMJF, Boumans NPG, Landeweerd JA. Primary nursing and quality of care: a Dutch study. Int J Nurs Stud 1997 34 : 93 102. (Pubitemid 127375841)
7. Hackman JR, Oldham GR. Work Redesign. 1980, Addison-Wesley Publishing Company, Massachusetts.
8. Trist EL. The socio-technical perspective: the evolution of socio-technical systems as a conceptual framework and as an action research program. In Perspectives on Organisational Design and Behavior (van de Ven AH, Joyce WF eds 1981, John Wiley, New York, 19 75.
9. Karasek R. Stress prevention through work reorganization: a summary of 19 international case studies. Conditions of Work Digest 1992 11 : 23 41.
10. Kuipers H, van Eijnatten FM. Moderne sociotechniek, een stand van zaken (Modern socio-technique, a state of the art). In Sociotechnisch Ontwerpen (van Eijnatten FM eds 1996, Lemma BV, Utrecht, 32 57.
11. French WL, Bell CH. Organization Development. Behavioral Science Interventions for Organization Improvement. 1999, Prentice Hall, New Jersey.
12. Allegro JT, Kanters HW. Een experiment betreffende het herstruktureren van taken in een gesimuleerde organisatie-setting (An experiment regarding redesign of tasks in a simulated setting). Mens Ondernem 1975 4 : 189 207.
13. Frank LL, Hackman JR. A failure of job enrichment: the case of the change that wasn't. J Appl Behav Sci 1975 4 : 413 36.
14. Landsbergis PA, Vivona-Vaughan E. Evaluation of an occupational stress intervention in a public agency. J Organ Behav 1995 1 : 29 48.
15. Caluwe de L, Vermaak H. Learning to Change. A Guide for Organization Change Agents. 2004, Sage publications, London/New Delhi.
16. van Zonneveld T. Zorg voor verandering. Een studie van veranderingsprocessen in het algemene ziekenhuis ter verhoging van de kwaliteit van zorg (Caring for Change. A Study of Change Processes in the General Hospital with a View on Improving the Quality of Care PhD Thesis). 1993, Elinkwijk B.V, Utrecht.
17. Peters TJ, Waterman RH Jr. In Search of Excellence: Lessons from America's Best-Run Companies. 1982, Harper and Row Publishers, New York.
18. Pascale RT, Athos AG. The Art of Japanese Management. Applications for American executives. 1981, Warner Books, New York.
19. Kapteyn B. Probleemoplossing in organisaties. Theorie en praktijk (Problem Solving in Organisations. Theory and Practice). 1996, Bohn Stafleu Van Loghum, Houten/Diegem.
20. Furnham A. The Psychology of Behavior at Work. The Individual in the Organization. 2005, Psychology Press, Taylor & Francis Group, Hove and New York.
21. Burke WW. Organisation Development. Principles and Practices. 1982, Little, Brown & Company, Boston/Toronto.
22. Wijnen G, Renes W, Storm P. Projectmatig werken (Project-Like Working). 1988, Het Spectrum, Utrecht.
23. Vrakking WJ. Doorvoeren van Megavernieuwingen (Implementation of mega innovations). In Handboek voor strategisch innoveren: een internationale balans (Cozijnsen AJ, Vrakking WJ eds 1986, Kluwer, Deventer, 161 8.
24. Bekkers F, de Bakker F, van Dartel H, Meerman D, van Vliet J. Invoering van patiëntgericht verplegen en de kwaliteit van de verpleegkundige zorg. (Implementation of Patient-Oriented Nursing and the Quality of Nursing Care). 1990, Van Gorcum, Assen.
25. Bekkers F. Bewonergerichte verpleegmodellen in verpleeghuizen (Resident-oriented nursing care models in nursing homes). Tijdschr voor Ziekenverpl 1993 15 : 517 9.
26. Cozijnsen AJ, Vrakking WJ. Ontwerp en Invoering. Strategieën voor organisatieverandering (Design and Implementation: Strategies for Organisational Change). 1995, Samson, Alphen aan den Rijn/Diegem.
27. Cummings ThG, Worley CG. Organization Development and Change. 2005, Thomson South Western, Mason Ohio.
28. Koene G, Grypdonck M, Rodenbach MTh, Windey T. Integrerende Verpleegkunde: wetenschap in praktijk (Integrated Nursing: Science in Practice). 1982, De Tijdstroom, Lochem.
29. Zaltman G, Linn N. De aard van innovaties (The nature of innovations). In Handboek voor strategisch innoveren: een internationale balans (Handbook of Strategic Innovation: An International Balance Cozijnsen AJ, Vrakking WJ eds 1986, Kluwer, Deventer, 29 33.
30. Senge PM. The Fifth Discipline: The Art & Practice of The Learning Organisation. 1990, Currency Doubleday, New York.
31. de Sitter U, den Hertog JF, Dankbaar B. From complex organizations with simple jobs to simple organizations with complex jobs. Hum Relat 1997 5 : 497 534. (Pubitemid 127371813)
32. van Eijnatten FM, van der Zwaan AH. The Dutch IOR approach to organisational design: an alternative to business process re-engineering? Hum Relat 1998 3 : 289 318. (Pubitemid 128049017)
33. Boumans NPG. Het werk van verpleegkundigen in algemene ziekenhuizen: een onderzoek naar werkaspecten en hun invloed op verpleegkundigen. (Nurses' Work in General Hospitals: a Study of Work Aspects and Their Influence on Nurses PhD Thesis). 1990, Datawyse, Maastricht.
34. Hoffart N, Schultz AW, Ingersoll GL. Implementation of a professional practice model for nursing in a rural hospital. Health Care Manage Rev 1995 3 : 43 54.
35. Killman RH, Saxton MJ, Serpa R. Issues in understanding and changing culture. Calif Manage Rev 1986 2 : 87 94.
36. Berkhout AJMB, Boumans NPG, van Breukelen GPJ, Huijer Abu-Saad H, Nijhuis FJN. Resident-oriented care in nursing homes: effects on nurses. J Adv Nurs 2004 45 : 1 12. (Pubitemid 38453234)
37. Boumans NPG, Berkhout AJMB, Landeweerd JA. Effects of resident-oriented care on quality of care, well-being and satisfaction with care. J Caring Sci 2005 3 : 240 50.
38. Cook TD, Campbell DT. Quasi-Experimentation. Design & Analysis Issues for Field Settings. 1979, Houghton Mifflin Company, Boston.
39. Roodbol PF. Ervaren verantwoordelijkheid binnen integrerende verpleegkunde (Perceived Responsibility in Integrated Nursing Masters' Thesis). 1993, Universiteit Maastricht, Maastricht.
40. Verkooijen HEC, Halfens RJG. Het meten van de toepassing van het verpleegkundig proces (The measurement of the use of the nursing process). Verpleegkunde 1992 2 : 97 105.
41. Chin R, Benne KD. General strategies for effecting changes in human systems. In The Planning of Change (Bennis WG, Benne KD, Chin R eds 1973, Holt, Rinehart & Winston, London, New York, Sydney, Toronto, 32 57.
42. Vlerick P. Burnout and work organization in hospital wards: a cross-validation study. Work Stress 1996 3 : 257 65. (Pubitemid 26417692)
43. Mintzberg H. Power In and Around Organizations. 1983, Prentice Hall, Englewood Cliffs, NJ.
44. Johns C. Autonomy of primary nurses: the need to both facilitate and limit autonomy in practice. J Adv Nurs 1990 155 : 886 94.
45. Hawthorne J, Roe C, Woods D. The professional practice climate and peer review. Nursing Connections 1989 2 : 1.
46. Lawrence PR, Lorsch JW. Organization and Environment: Managing Differentiation and Integration. 1967, Division of Research, Harvard Business School, Boston.
47. Learned EP, Christiansen CR, Andrews K, Guth WD. Business Policy, Text and Cases. 1969, Homewood, II, Irwin.