Research on objective orientation of e-government system

ACM International Conference Proceeding Series

Volumn 113, Issue , 2005, Pages 539-541

  Peng, Lifang ^a,b   Chen, Ying ^b  

^a XIAMEN UNIVERSITY   (China)

^b XI'AN JIAOTONG UNIVERSITY   (China)

Author keywords

customer relationship management (CRM); E government; system objective

Indexed keywords

CUSTOMER RELATIONSHIP MANAGEMENT; CUSTOMER RELATIONSHIP MANAGEMENT SYSTEMS; E-GOVERNMENT; E-GOVERNMENT SYSTEMS; GOVERNMENT IS; GOVERNMENT MANAGEMENT;

CUSTOMER SATISFACTION; ELECTRONIC COMMERCE; PUBLIC RELATIONS; SALES;

GOVERNMENT DATA PROCESSING;

EID: 65449190299     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/1089551.1089648     Document Type: Conference Paper

References (3)

1. Gao Fuxian. Information Resources Plan - Basic Engineering of Informazation Construction. Tsinghua University Press, 2004.
2. Paul, T, and Martin, T. Romancing the Customer: Maximizing Brand Value through Powerful Relationship Management. (Translated by Wang Kaihu). Shanghai Jiaotong University Press, 2002.
3. Zhang Yong. Electronic Government and E-government. Technology Items Research, no.3, 2002, 46-47.