Human-Centered business process management

Fujitsu Scientific and Technical Journal

Volumn 45, Issue 2, 2009, Pages 160-170

  Swenson, Keith ^a   Farris, Jim ^a  

^a Fujitsu Computer Systems Corporation   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

BUSINESS PROCESS; BUSINESS PROCESS MANAGEMENTS; HUMAN ACTIONS;

ENTERPRISE RESOURCE MANAGEMENT;

EID: 65349094489     PISSN: 00162523     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (10)

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2. K. D. Swenson: Visual Support for Reengineering Work Processes. Proceedings of the Conference on Organizational Computing Systems. Milpitas, California: ACM Press, (November) 1993.
3. Workflow Management Coalition: Workflow Management Coalition Terminology & Glossary. Lighthouse Point, Florida: Future Strategies Inc., 1999.
4. T. H. Davenport and J. E. Short: The New Industrial Engineering: Information Technology and Business Process Redesign. MIT Sloan Management Review. Vol. 31 part 4, pp. 11-27 (Summer 1990).
5. M. Hammer: Re-engineering Work: Don't Automate, Obliterate. Harvard Business Review, pp. 104-112 (July/August 1990).
6. J. R. Jablonski: Implementing TQM. 2nd ed. Technical Management Consortium, Inc., 1992.
7. M. S. S. Morton: Corporation of the 1990s, Information Technology and Organizational Transformation. New York, Oxford University Press, 1991.
8. UML Resource Page: http://www.uml.org/
9. H. Smith: BPM and MDA: Competitors, Alternatives or Complementary. Business Process Trends, (July) 2003. http: // www. bptrends. com /publicationfiles / 07-03%20WP%20BPM%20and%20MDA%20 Reply%20-%20Smith.pdf
10. M. Schrage: Shared Minds: The New Technologies of Collaboration. New York:\ Random House, 1990.