Nancy alfaro as an exemplary collaborative public manager: How customer service was aligned with customer needs

Public Administration Review

Volumn 69, Issue 3, 2009, Pages 487-493

  Naff, Katherine C ^a  

^a SAN FRANCISCO STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 65249121520     PISSN: 00333352     EISSN: 15406210     Source Type: Journal    
DOI: 10.1111/j.1540-6210.2009.01994.x     Document Type: Article

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