Tip-Collection strategies, service guarantees, and consumer evaluations of group package tours

Journal of Travel Research

Volumn 47, Issue 4, 2009, Pages 523-534

  Tsaur, Sheng Hshiung ^a   Wang, Chih Hung ^a  

^a NATIONAL CHIAYI UNIVERSITY   (Taiwan)

Author keywords

Consumer evaluations; Group package tours; Service guarantee; Tip collection strategy

Indexed keywords

TOURISM; TOURIST BEHAVIOR;

EID: 65249112673     PISSN: 00472875     EISSN: 15526763     Source Type: Journal    
DOI: 10.1177/0047287508322784     Document Type: Article

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