In-store logistics: an analysis of on-shelf availability and stockout responses for three product groups

International Journal of Logistics Research and Applications

Volumn 10, Issue 3, 2007, Pages 251-268

  Mckinnon, A C ^a   Mendes, D ^a   Nababteh, M ^a  

^a HERIOT WATT UNIVERSITY   (United Kingdom)

Author keywords

In store logistics; Last 50 m; On shelf availability; Retail out of stocks; Supermarket retailing

Indexed keywords

EID: 63849335171     PISSN: 13675567     EISSN: 1469848X     Source Type: Journal    
DOI: 10.1080/13675560701478075     Document Type: Article

References (19)

1. Aujla, E., Hainsworth, K., Patel, T. and Woolven, J. 2004. RFID Tagging, Letchmore Heath: Institute of Grocery Distribution.
2. Campo, K., Gijsbrechts, E. and Nisol, P. 2004. Dynamics in consumer response to product unavailability: do stock-out reactions signal response to permanent assortment reductions?. J. Bus. Res., 57: 834–843.
3. Corsten, D. and Gruen, T. 2003. Desperately seeking shelf availability: an examination of the extent, the causes, and the efforts to address retail out-of-stocks. Int. J. Retail. Distrib. Manag., 31: 605–617.
4. ECR Europe. 2003. Optimal Shelf Availability: Increasing Shopper Satisfaction at the Moment of Truth, Kontich, Belgium: ECR Europe and Roland Berger.
5. ECR UK. 2004. Availability–A UK Perspective, Letchmore Heath: ECR UK/IGD.
6. ECR UK. 2005a. Availability 2005–A Broader Perspective, Letchmore Heath: ECR UK / IGD.
7. ECR UK. 2005b. Retail Ready Packaging, Letchmore Heath: ECR UK/IGD.
8. ECR UK. 2006. Availability 2006, Letchmore Heath: ECR UK/IGD.
9. Emmelhainz, M. A., Emmelhainz, L. W. and Stock, J. R. 1991. Consumer responses to retail stock-out. J. Retail., 67 (2): 138–147.
10. Evans, B. and Simons, D. 2000. Lean delivery road map–how to make it happen. Logist. Focus, 2 (9): 30–39.
11. Fitzsimons, G. J. 2000. Consumer response to stock-outs. J. Consum. Res., 27: 249–266.
12. Green, M. 2004. Availability on the shelf: the last great challenge for retail. Logist. Transp. Focus, 6 (10): 22–26.
13. Gruen, T. W., Corsten, D. and Bharadwaj, S. 2002. Retail Out of Stocks: A Worldwide Examination of Extent, Causes and Consumer Responses, Washington, DC: Grocery Manufacturers of America.
14. Hardgrave, B. C., Waller, M. and Miller, R. 2005. Does RFID Reduce Out of Stocks: A Preliminary Analysis, Fayetteville: Information Technology Research Institute, University of Arkansas.
15. Hardgrave, B. C., Waller, M. and Miller, R. 2006. RFID's Impact on Out of Stocks: A Sales Velocity Analysis, Fayetteville: Information Technology Research Institute, University of Arkansas.
16. Miklas, W. E. 1979. Measuring customer response to stock-outs. Int. J. Phys. Distrib. Mater. Manag., 9 (5): 232–43.
17. Moore, B. The challenge of health & beauty OSA. Presentation to IGD Availability 2006 Conference. 7 June, London.
18. Teasdale and Robin. Range density vs availability. Presentation to IGD Conference on On Shelf Availability. 15 June, London.
19. Verbeke, W., Farris, P. and Thurik, R. 1998. Consumer response to the preferred brand out-of-stock situation. Eur. J. Marketing, 32: 1008–1028.