Social ties, literacy, location and the perception of economic opportunity: Factors influencing telecentre success in a development context

Proceedings of the 42nd Annual Hawaii International Conference on System Sciences, HICSS

Volumn , Issue , 2009, Pages

  Bailey, Arlene ^a   Ngwenyama, Ojelanki ^b  

^a UNIVERSITY OF THE WEST INDIES   (Jamaica)

^b RYERSON UNIVERSITY   (Canada)

Author keywords

[No Author keywords available]

Indexed keywords

COMMUNITY DEVELOPMENT; COMMUNITY INFORMATICS; CONCEPTUAL FRAMEWORKS; ECONOMIC OPPORTUNITIES; EMPIRICAL ANALYSIS; INFORMATION-AND-COMMUNICATION TECHNOLOGIES; SOCIAL CAPITALS; SOCIAL NETWORK THEORIES; SOCIAL TIES; TELECENTRES; THEORETICAL FRAMEWORKS;

INFORMATION THEORY;

EID: 63349095549     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/HICSS.2009.398     Document Type: Conference Paper

References (68)

1. Adler, P. and Kwon, S., Social Capital: Prospects for a New Concept, Academy of Management Review, 27, 1, 2002, pp. 17- 40.
2. Avgerou, C., The Significance of Context in Information Systems and Organisational Change, Information Systems Journal, 11, 2001, pp. 43-63.
3. Bailur, S., Using Stakeholder Theory to Analyze Telecenter Projects, Information Technologies and International Development, 3, 3, 2006, pp. 61 - 80.
4. Barnola, L. and Pimienta, D., Mistica: A Collective Endeavor - In Search of the Social Impact of ICTs in Latin America and the Caribbean, TechKnowLogia, 3, 4, 2001, pp. 40 - 44.
5. Bonadia, G., Avila, I., Ogushi, C. and de Holanda, G., Modeling the Acceptance and Use of Telecenters in Brazil, Journal of Technology Management and Innovation, 2, 4, 2007, pp. 86-97.
6. Castells, M., Grassrooting the space of flows, in Wheeler, J., Aoyama, Y., and Barney, W. (eds.), Cities in the telecommunications age: the fracturing of geographies, Routledge, London, 2000, pp. 18-27.
7. Clark, J., Promoting Participation in Telecentres, Journal of Development Communication: Special Issue on Telecentres, 12, 2, 2001.
8. Clement, A. and Shade, L., The access rainbow: conceptualizing universal access to the information/communications infrastructure. Community Informatics: Enabling Communities with Information and Communications Technologies, Gurstein, M. Hershey, PA, Idea Group Publishing, 2000, pp. 32-51.
9. Colle, R., Memo to Telecenter Planners, Electronic Journal of Information Systems in Developing Countries, 21, 1, 2005, pp. 1-13.
10. Creech, H., Evaluation of UNESCO's Community Multimedia Centres, 2005, UNESCO.
11. Day, P., Sustainable Community Technology: The symbiosis between community technology and community research, The Journal of Community Informatics, 1, 2, 2005, pp. 4-13.
12. DiMaggio, P. and Hargittai, E., From the 'Digital Divide' to 'Digital Inequality': Studying Internet Use as Penetration Increases, Woodrow Wilson School, Princeton University, 2001.
13. Dunn, H. and Duggan, E., E-Powering Jamaica -National ICT Strategic Plan, 2007-2012, Prepared for the Ministry of Industry, Technology, Energy and Commerce, Government of Jamaica, 2006.
14. Etta, F. and Parvyn-Wamahiu, S., Information and Communication Technologies for Development in Africa. Vol. 2: The Experience with Community Telecenters, International Development Research Center (IDRC), Ottawa, 2003.
15. Fuchs, R., Little Engines That Did - Case Histories from the Global Telecentre Movement, IDRC., 1998.
16. Gaved, M. and Anderson, B., The impact of local ICT initiatives on social capital and quality of life, Chimera Working Paper 2006-06, University of Essex, 2006.
17. th Hawaii International Conference on System Sciences, Hawaii, 2005.
18. th International Conference on the Capability Approach, 5-7 September, University of Pavia, Italy, 2004.
19. Glaser, B., Conceptualization: On theory and theorizing using grounded theory, International Journal of Qualitative Methods, 1,2, 2002.
20. Granovetter, M., The Strength of Weak Ties, American Journal of Sociology, 78, 1973, pp. 1360-80.
21. Gurstein, M., Effective use: A community informatics strategy beyond the digital divide, First Monday, 8, 12, 2003.
22. th Hawaii International Conference on System Sciences, 2001, Hawaii.
23. Harris, R., Kumar, A. and Balaji, V., Sustainable Telecentres? Two Cases from India, in The Digital Challenge: Information Technology in the Development Context, Krishna, S. and Madon , S. (eds.), Chapter 8, 2003, pp. 124 - 135.
24. Harris, R., Telecentres in Rural Asia: Towards a Success Model, Proceedings of the International Conference on Information Technology, Communications and Development, November, Kathmandu, Nepal, 2001.
25. Haythornthwaite, C., Social networks and internet connectivity effects, Information, Communication and Society, 8, 2, 2005, pp. 125 - 147.
26. Hellawell, S., Beyond Access: ICT and Social Inclusion, Glasgow: Fabian Society, 2001.
27. Holmes, V., The Internet, inequality and exclusion in Peru: the social impact of the cabinas publicas, Unpublished master's thesis, Institute of Latin American Studies, University of London, 2001.
28. Hudson, H., Telecenter Evaluation: Issues and Strategies, in C. Latchem and D. Walker (eds.) Telecenters: Case Studies and Key Issues, The Commonwealth of Learning, Vancouver, 2001.
29. Huerta, E. and Sandoval-Almazán, R., Digital literacy: Problems faced by telecenter users in Mexico, Information Technology for Development, 13, 3, 2007.
30. International Telecommunication Union, Recommendation 1, Adoption of Information and Communication Technology (ICT) Community Access Indicators and Indices, Workshop on ICT community access indicators, Mexico City, 2003.
31. International Telecommunication Union/United Nations Conference on Trade and Development, World Information Society Report 2007: Beyond WSIS, 2007.
32. Jamaica Information Service, Telecoms Ministry to Establish More Community Access Points, 2007.
33. Jamaica Observer, More Jamaicans to access computers - Mullings, February 14, 2008.
34. Jamaica Sustainable Development Network (http://www.jsdnp.org.jm) - accessed 20/11/ 2007.
35. Kanungo, S., On the emancipatory role of rural information systems, Information Technology and People, 17, 4, 2004, pp. 407 - 422.
36. Kintu, F., Obot, D. and Elder, The Uganda Knowledge and Information Society: Early Lessons from ICT Projects, in At the Crossroads: ICT Policy making in East Africa, Etta, F. and Elder, L. (eds.), 2005.
37. Kumar, R. and Best, M., Social Impact and Diffusion of Telecenter Use: A Study from the Sustainable Access in Rural India Project, Journal of Community Informatics, 2, 3, 2006.
38. Kvasny, L. and Keil, M., The Challenges of Redressing the Digital Divide: A Tale of Two Cities, Twenty-Third International Conference on Information Systems, 2002, pp. 817-828.
39. Kvasny, L. and Lee, R., Towards a Framework to Enhance the Technology Capacity of Community-Based Organizations in Urban Contexts, Ninth Americas Conference on Information Systems, 2003.
40. Lee, J-W., Education for Technology Readiness: Prospects for Developing Countries, Journal of Human Development, 2, 1, 2001, pp. 115 - 151.
41. Madon, S., Governance lessons from the experience of telecentres in Kerala, European Journal of Information Systems, 14, 2005, pp. 401-416.
42. th International Conference on Social Implications of Computers in Developing Countries, Brazil, 2007.
43. Meredyth, D., Hopkins, L., Ewing, S. and Thomas, J., Measuring Social Capital in a Networked Housing Estate, First Monday 7, 10, 2002.
44. Middleton, C. and Sorensen, C., How Connected are Canadians? Inequities in Canadian Households' Internet Access, Canadian Journal of Communication, 30, 4, 2005.
45. Mphahlele, M. and Maepa, M., Critical success factors in telecentre sustainability: a case study of six telecentres in the Limpopo Province, Communicatio, 29, 1&2, 2003, pp. 218 - 232.
46. Ngwenyama, O., Andoh-Baidoo, F., Bollou, F., Morawczynski, O., Is There a Relationship between ICT, Health, Education and Development? An Empirical Analysis of Five West African Countries from 1997 - 2003, Electronic Journal of Information Systems in Developing Countries, 23, 5, 2006, pp. 1-11.
47. O'Neil, D., Assessing community informatics: a review of methodological approaches for evaluating community networks and community technology centers, Internet Research: Electronic Networking Applications and Policy, 12, 1, 2002, pp. 76 - 102.
48. Osborn, D., African Languages and Information and Communication Technologies: Literacy, Access, and the Future, Selected Proceedings of the 35th Annual Conference on African Linguistics, ed. John Mugane et al., Massachusetts, 2006, pp. 86-93.
49. Pinkett, R. (2003) Community Technology and Community Building: Early Results from the Creating Community Connections Project, The Information Society, 19, pp. 365-379.
50. Planning Institute of Jamaica and Statistical Institute of Jamaica, The Jamaica Survey of Living Conditions 2006, Data provided by the Derek Gordon Databank, University of the West Indies, 2006.
51. Planning Institute of Jamaica, The Transition of Jamaican Youth to the World of Work, PIOJ, 2006.
52. Proenza, F., Telecenter Sustainability: Myths and Opportunities, "Bridging the rural knowledge gap: Information systems for improved livelihoods" Dixon & Wattenbach (Eds.), Rome, 2001.
53. Putnam, R., Bowling alone: America's declining social capital, Journal of Democracy, 6, 1, 1995, pp. 65-78.
54. Reilly, K. and Gomez, R., Comparing Approaches: Telecentre Evaluation Experiences in Asia and Latin America, Electronic Journal of Information Systems in Developing Countries, 4, 3, 2001, pp. 1 - 17.
55. Rogers, E., and Shukla, P., The role of Telecenters in development communication and the digital divide, Journal of Development Communication, 2, 12, 2001, pp. 26-31.
56. Roman, R., Diffusion of Innovations as a Theoretical Framework for Telecenters, Information Technologies and International Development, 1, 2, 2003, pp. 53-66.
57. Roman, R. and Colle, R., Themes and Issues in Telecentre Sustainability, Working Papers, University of Manchester Development Informatics, 10, 2002.
58. th Annual Hawaii International Conference on System Sciences, Hawaii, 2001.
59. th European Conference on Information Systems, Turku, Finland, 2004.
60. Songan, P., Khairuddin A. H., Yeo, A., Gnaniah, J. & Zen, H., Community Informatics: Challenges in Bridging the Digital Divide, Proceedings of the Seventh Conference on Work With Computing, 2004.
61. Stoecker, R., Is Community Informatics good for communities? Questions confronting an emerging field. The Journal of Community Informatics, 1, 3, 2005, pp. 13-26.
62. Taylor, W. and Marshall, S., Collaboration: the Key to Establishing Community Networks in Regional Australia, Informing Science, 5, 3, 2002.
63. Walsham, G., Robey, D. and Sahay, S., Foreword: Special Issue on IS in Developing Countries, MIS Quarterly, 31, 2, 2007, pp. 317 - 326.
64. Warschauer, M., Social capital and access, Universal Access in the Information Society, 2, 4, 2003, pp. 315-330.
65. Wellman, B., Salaff, J., Dimitrova, D., Garton, L., Gulia, M., and Haythornthwaite, C., Computer Networks as Social Networks: Collaborative Work, Telework and Virtual Community, Annual Review of Sociology, 22, 1996, pp. 213 - 238.
66. Whyte, A., Assessing Community Telecentres: Guidelines for Researchers, International Development Research Centre (IDRC), Canada, 2000.
67. Williams, K., Relationship between social networks and ICT use in historical communities, Conference on Computer Supported and Co-operative Work, 2004.
68. World Bank, World Development Indicators 2005, World Bank, Washington D.C., 2005.