The quality of family planning services and client satisfaction in the public and private sectors in Kenya

International Journal for Quality in Health Care

Volumn 21, Issue 2, 2009, Pages 87-96

  Agha, Sohail ^a   Do, Mai ^b  

^a POPULATION SERVICES INTERNATIONAL   (United States)

^b TULANE UNIVERSITY   (United States)

Author keywords

Patient outcomes; Patient satisfaction; Quality indicators; Reproductive health; Surveys

Indexed keywords

ADULT; ARTICLE; CLINICAL OBSERVATION; CONTROLLED STUDY; FAMILY PLANNING; HEALTH CARE AVAILABILITY; HEALTH CARE DELIVERY; HEALTH CARE FACILITY; HEALTH CARE MANAGEMENT; HEALTH CARE ORGANIZATION; HEALTH CARE PERSONNEL; HEALTH CARE QUALITY; HEALTH CARE SYSTEM; HUMAN; INDIVIDUALIZATION; INTERMETHOD COMPARISON; INTERVIEW; KENYA; NORMAL HUMAN; OUTCOME ASSESSMENT; PATIENT CARE; PATIENT SATISFACTION; PRIORITY JOURNAL; PRIVATE HOSPITAL; PUBLIC HOSPITAL; SOCIAL INTERACTION;

ADULT; FAMILY PLANNING SERVICES; HUMANS; INTERVIEWS AS TOPIC; KENYA; PRIVATE SECTOR; PUBLIC SECTOR; QUALITY INDICATORS, HEALTH CARE; QUALITY OF HEALTH CARE; REPRODUCTIVE MEDICINE; YOUNG ADULT;

EID: 62849097059     PISSN: 13534505     EISSN: 14643677     Source Type: Journal    
DOI: 10.1093/intqhc/mzp002     Document Type: Article

References (15)

1. Huff-Rousselle M, Pickering H. Crossing the public-private sector divide with reproductive health in Cambodia: Out-patient services in a local NGO and the national MCH clinic. Int J Health Plann Manage 2001; 16:33-46.
2. Barber SL, Gertler PJ, Harimurti P. Differences in access to high-quality outpatient care in Indonesia. Health Aff 2007;26 353-66.
3. Boller C, Wyss K, Mtasiwa D et al. Quality and comparison of antenatal care in public and private providers in the United Republic of Tanzania. Bull World Health Organ 2003;81: 116-22.
4. Peabody JW, Rahman O, Fox K et al. Quality of care in public and private primary health care facilities: Structural comparisons in Jamaica. Bull Pan Am Health Organ 1994;28:122-41.
5. Agha S, Do M. Does an expansion in private sector contraceptive supply increase inequality in modern contraceptive use? Health Policy Plan 2008;23:1-11. doi:10.1093/heapol/czn035.
6. Donabedian A. The quality of care. How can it be assessed? J Am Med Assoc 1988;260:1743-8.
7. National Coordinating Agency for Population and Development [Kenya], Ministry of Health, Central Bureau of Statistics, ORC Macro. Kenya Service Provision Assessment Survey 2004. Nairobi, Kenya: National Coordinating Agency for Population and Development, Ministry of Health, Central Bureau of Statistics, and ORC Macro, 2005.
8. Bruce J. Fundamental elements of the quality of care: A simple framework. Stud Fam Plann 1990;21:61-91.
9. Miller K, Miller R, Askew I et al. Clinic-Based Family Planning and Reproductive Health Services in Africa: Findings from Situation Analysis Studies. New York: The Population Council, 1998.
10. Ndhlovu L. Determinants of quality of family planning services: A case study of Kenya. In: Clinic-Based Family Planning and Reproductive Health Services in Africa: Findings from Situation Analysis Studies. New York: The Population Council, 1998.
11. StataCorp. Stata Statistical Software: Release 10. College Station, TX: StataCorp LP, 2007.
12. Brugha R, Zwi A. Improving the quality of privately provided public health care in low and middle income countries: Challenges and strategies. Health Policy Plan 1998;13:107-20.
13. Pongsupap Y, Lerberghe WV. Choosing between public and private or between hospital and primary care: Responsiveness, patient-centeredness and prescribing patterns in outpatient consultations in Bangkok. Trop Med Int Health 2006;11:81-9.
14. Magadi MA, Curtis SL. Trends and determinants of contraceptive method choice in Kenya. Stud Fam Plann 2003;34:149-59.
15. Sychareun V. Meeting the contraceptive needs of unmarried young people: attitudes of formal and informal sector providers in Vientiane Municipality, Lao PDR. Reprod Health Matters 2004;12:155-65.