Rethinking satisfaction surveys: Time to next complaint

Joint Commission Journal on Quality and Patient Safety

Volumn 35, Issue 3, 2009, Pages 156-161

  Alemi, Farrokh ^a   Hurd, Patrick ^b  

^a GEORGETOWN UNIVERSITY   (United States)

^b Prince William Hospital   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; EPIDEMIOLOGY; HUMAN; INFORMATION PROCESSING; METHODOLOGY; PATIENT SATISFACTION; STANDARD;

DATA COLLECTION; HEALTH CARE SURVEYS; HUMANS; PATIENT SATISFACTION;

EID: 62449221906     PISSN: 15537250     EISSN: None     Source Type: Journal    
DOI: 10.1016/S1553-7250(09)35020-5     Document Type: Article

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