Using and understanding consumer satisfaction to effect an improvement in mental health service delivery

Journal of Psychiatric and Mental Health Nursing

Volumn 16, Issue 3, 2009, Pages 272-278

  Brunero, S ^a,b   Lamont, S ^b   Fairbrother, G ^a  

^a PRINCE OF WALES HOSPITAL   (Australia)

^b Department of Liaison Mental Health Nursing ^*  (Australia)

Author keywords

Consumer involvement; Inpatient units; Mental health; Patient satisfaction

Indexed keywords

ADULT; ARTICLE; AUSTRALIA; CLASSIFICATION; FEMALE; HEALTH CARE DELIVERY; HOSPITAL DISCHARGE; HOSPITAL PATIENT; HUMAN; LENGTH OF STAY; MENTAL DISEASE; MENTAL HEALTH SERVICE; MIDDLE AGED; PATIENT SATISFACTION; PSYCHOLOGICAL ASPECT; PUBLIC HEALTH; QUESTIONNAIRE; STANDARD; STATISTICS;

ADULT; AUSTRALIA; DELIVERY OF HEALTH CARE; FEMALE; HUMANS; INPATIENTS; LENGTH OF STAY; MENTAL DISORDERS; MENTAL HEALTH SERVICES; MIDDLE AGED; NATIONAL HEALTH PROGRAMS; PATIENT DISCHARGE; PATIENT SATISFACTION; QUESTIONNAIRES;

EID: 62249193642     PISSN: 13510126     EISSN: 13652850     Source Type: Journal    
DOI: 10.1111/j.1365-2850.2008.01371.x     Document Type: Article

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