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Volumn 32, Issue 1, 2009, Pages 58-61
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Crucial conversations: The most potent force for eliminating disruptive behavior
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Author keywords
Crucial conversations; Disruptive behavior; Sanctions; Social influence; Verbal abuse
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Indexed keywords
ADMINISTRATIVE PERSONNEL;
BEHAVIOR;
CAREGIVER;
CULTURAL ANTHROPOLOGY;
DISRUPTIVE BEHAVIOR;
HEALTH CARE PERSONNEL;
HEALTH CARE QUALITY;
HEALTH PERSONNEL ATTITUDE;
HUMAN;
NURSE MANAGER;
PATIENT SAFETY;
SHORT SURVEY;
SOCIAL ASPECT;
VERBAL HOSTILITY;
ACCREDITATION;
AGGRESSION;
ARTICLE;
ATTITUDE TO HEALTH;
HOSTILITY;
INTERPERSONAL COMMUNICATION;
ORGANIZATION;
PATIENT ADVOCACY;
PROFESSIONAL COMPETENCE;
PUBLIC RELATIONS;
SAFETY;
SOCIAL BEHAVIOR;
UNITED STATES;
VERBAL BEHAVIOR;
AGONISTIC BEHAVIOR;
COMMUNICATION;
HEALTH KNOWLEDGE, ATTITUDES, PRACTICE;
HOSTILITY;
HUMANS;
INTERPROFESSIONAL RELATIONS;
JOINT COMMISSION ON ACCREDITATION OF HEALTHCARE ORGANIZATIONS;
ORGANIZATIONAL CULTURE;
PATIENT ADVOCACY;
PROFESSIONAL COMPETENCE;
QUALITY OF HEALTH CARE;
SAFETY MANAGEMENT;
SOCIAL BEHAVIOR;
UNITED STATES;
VERBAL BEHAVIOR;
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EID: 61949239488
PISSN: 08879303
EISSN: None
Source Type: Journal
DOI: 10.1097/01.CNQ.0000343136.57813.f6 Document Type: Short Survey |
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Times cited : (15)
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References (0)
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