Improving handoff communication

Nursing

Volumn 39, Issue 2, 2009, Pages 52-55

  Mascioli, Susan ^a   Laskowski Jones, Linda ^b   Urban, Sharon ^c   Moran, Shirley ^c  

^a Project Manager in Patient Safety and Accreditation   (United States)

^b Trauma and Aeromedical Services   (United States)

^c CHRISTIANA CARE HEALTH SYSTEM   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ACCREDITATION; ARTICLE; DOCTOR NURSE RELATION; INTERPERSONAL COMMUNICATION; PATIENT TRANSPORT; PUBLIC RELATIONS; UNITED STATES;

COMMUNICATION; INTERPROFESSIONAL RELATIONS; JOINT COMMISSION ON ACCREDITATION OF HEALTHCARE ORGANIZATIONS; PATIENT TRANSFER; PHYSICIAN-NURSE RELATIONS; UNITED STATES;

EID: 61749093629     PISSN: 03604039     EISSN: 15388689     Source Type: Journal    
DOI: 10.1097/01.NURSE.0000345252.78133.67     Document Type: Article

References (5)

1. The Joint Commission. Sentinel Event Statistics-September 30, 2008. http://www.jointcommission.org/SentinelEvents/Statistics/.
2. The Joint Commission. 2009 National Patient Safety Goals. http://www.jointcommission.org/PatientSafety/NationalPatientSafetyGoals.
3. The importance of effective communication. Northeastern University College of Business Administration on line. http://web.cba.neu.edu/ ∼ewertheim/interper/commun.htm.
4. Haig KM, Sutton S, Wittington J. SBAR: a shared mental model for improving communication between clinicians. Jt Comm J Qual Patient Saf. 2006;32(3):167-175.
5. Leonard M, Graham S, Bonacum D. The human factor: the critical importance of effective teamwork and communication in providing safe care. Qual Saf Health Care. 2004;13(suppl 1):i85-i90.