Managing the Service Mix: After Sale Service for Competitive Advantage

The International Journal of Logistics Management

Volumn 1, Issue 1, 1990, Pages 44-50

  Mathe, Hervé ^a   Shapiro, Roy D ^a  

^a HARVARD UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 61449084684     PISSN: 09574093     EISSN: None     Source Type: Journal    
DOI: 10.1108/09574099010804545     Document Type: Article

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