Creating something: Using nostalgia to build a branch network

Journal of Consumer Culture

Volumn 8, Issue 3, 2008, Pages 369-387

  Cutcher, Leane ^a  

^a UNIVERSITY OF SYDNEY   (Australia)

Author keywords

Community; Customer service; Emotions; Human resource management

Indexed keywords

EID: 61049134566     PISSN: 14695405     EISSN: 17412900     Source Type: Journal    
DOI: 10.1177/1469540508095304     Document Type: Article

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