메뉴 건너뛰기




Volumn 15, Issue 1, 2009, Pages 113-137

The challenge of obtaining quality care: Limited consumer sovereignty in human services

Author keywords

Care quality; Consumer sovereignty; Human services; Impaired consumers; Public supervision; Quality effective demand

Indexed keywords


EID: 60949104965     PISSN: 13545701     EISSN: 14664372     Source Type: Journal    
DOI: 10.1080/13545700802446658     Document Type: Article
Times cited : (17)

References (54)
  • 1
    • 0000260962 scopus 로고
    • Uncertainty and the Welfare Economics of Medical Care
    • Arrow, Kenneth J. 1963. "Uncertainty and the Welfare Economics of Medical Care." American Economic Review 53(5): 941-73.
    • (1963) American Economic Review , vol.53 , Issue.5 , pp. 941-973
    • Arrow, K.J.1
  • 3
    • 0001156293 scopus 로고    scopus 로고
    • Explaining Bargaining Impasse: The Role of Self-Serving Biases
    • Babcock, Linda and George F. Loewenstein. 1997. "Explaining Bargaining Impasse: The Role of Self-Serving Biases." Journal of Economic Perspectives 11(1): 109-26.
    • (1997) Journal of Economic Perspectives , vol.11 , Issue.1 , pp. 109-126
    • Babcock, L.1    Loewenstein, G.F.2
  • 5
    • 0023923284 scopus 로고
    • Competition in the Market for Nursing Home Care
    • Bishop, Christine E. 1988. "Competition in the Market for Nursing Home Care." Journal of Health Politics, Policy and Law 13(2): 341-63.
    • (1988) Journal of Health Politics, Policy and Law , vol.13 , Issue.2 , pp. 341-363
    • Bishop, C.E.1
  • 7
    • 0009477901 scopus 로고
    • The Nursing Home Industry
    • Michael Tonry and Albert J. Reiss, eds, Chicago: University of Chicago Press
    • Braithwaite, John. 1993. "The Nursing Home Industry," in Michael Tonry and Albert J. Reiss, eds. Beyond the Law: Crime in Complex Organizations, pp. 11-54. Chicago: University of Chicago Press.
    • (1993) Beyond the Law: Crime in Complex Organizations , pp. 11-54
    • Braithwaite, J.1
  • 8
    • 0035020355 scopus 로고    scopus 로고
    • Psychosis, Depression and Behavioural Disturbances in Sydney Nursing Home Residents: Prevalence and Predictors
    • Brodaty, Henry, Brian Draper, Dania Saab, Lee-Fay Low, Vicky Richards, Helen Paton, and David Lie. 2001. "Psychosis, Depression and Behavioural Disturbances in Sydney Nursing Home Residents: Prevalence and Predictors." International Journal of Geriatric Psychiatry 16(5): 504-12.
    • (2001) International Journal of Geriatric Psychiatry , vol.16 , Issue.5 , pp. 504-512
    • Brodaty, H.1    Draper, B.2    Saab, D.3    Low, L.-F.4    Richards, V.5    Paton, H.6    Lie, D.7
  • 11
    • 0036168791 scopus 로고    scopus 로고
    • Asymmetric Information, Ownership, and Quality of Care: An Empirical Analysis of Nursing Homes
    • Chou, Shin-Yi. 2002. "Asymmetric Information, Ownership, and Quality of Care: An Empirical Analysis of Nursing Homes." Journal of Health Economics 21 (2): 293-311.
    • (2002) Journal of Health Economics , vol.21 , Issue.2 , pp. 293-311
    • Chou, S.-Y.1
  • 12
    • 0026178780 scopus 로고
    • On Nursing Home Quality: A Review and Analysis
    • Davis, Mark A. 1991. "On Nursing Home Quality: A Review and Analysis." Medical Care Review 48(2): 129-66.
    • (1991) Medical Care Review , vol.48 , Issue.2 , pp. 129-166
    • Davis, M.A.1
  • 14
    • 60949112397 scopus 로고    scopus 로고
    • The Difficult Quality: Essays on Human Services with Limited Consumer Sovereignty
    • PhD dissertation, Department of Economics, University of Oslo
    • -. 2006b. "The Difficult Quality: Essays on Human Services with Limited Consumer Sovereignty." PhD dissertation, Department of Economics, University of Oslo.
    • (2006)
    • Eika, K.H.1
  • 15
    • 1342277552 scopus 로고    scopus 로고
    • Contracting for Care
    • Marianne Ferber and Julie Nelson, ed, Chicago: University of Chicago Press
    • England, Paula and Nancy Folbre, 2003. "Contracting for Care," in Marianne Ferber and Julie Nelson, ed. Feminist Economics Today: Beyond Economic Man, pp. 61-86. Chicago: University of Chicago Press.
    • (2003) Feminist Economics Today: Beyond Economic Man , pp. 61-86
    • England, P.1    Folbre, N.2
  • 17
    • 84980201945 scopus 로고
    • Tertium Datur: Pricing, Regulating and Intrinsic Motivation
    • Frey, Bruno S. 1992. "Tertium Datur: Pricing, Regulating and Intrinsic Motivation." Kyklos 45(2): 161-84.
    • (1992) Kyklos , vol.45 , Issue.2 , pp. 161-184
    • Frey, B.S.1
  • 18
    • 38249022040 scopus 로고
    • Subsidies, Quality, and Regulation in the Nursing Homes Industry
    • Gertler, Paul J. 1989. "Subsidies, Quality, and Regulation in the Nursing Homes Industry." Journal of Public Economics 38(1): 33-52.
    • (1989) Journal of Public Economics , vol.38 , Issue.1 , pp. 33-52
    • Gertler, P.J.1
  • 20
    • 0037212251 scopus 로고    scopus 로고
    • Competitive Spillovers Across Non-profit and For-Profit Nursing Homes
    • Grabowski, David C. and Richard A. Hirth. 2003. "Competitive Spillovers Across Non-profit and For-Profit Nursing Homes." Journal of Health Economics 22(1): 1-22.
    • (2003) Journal of Health Economics , vol.22 , Issue.1 , pp. 1-22
    • Grabowski, D.C.1    Hirth, R.A.2
  • 21
    • 0035448515 scopus 로고    scopus 로고
    • Regulating Nursing Homes, Residential Nursing Facilities in the United States
    • Harrington, Charlene. 2001. "Regulating Nursing Homes, Residential Nursing Facilities in the United States." British Medical Journal 323(7311): 507-10.
    • (2001) British Medical Journal , vol.323 , Issue.7311 , pp. 507-510
    • Harrington, C.1
  • 24
    • 60949107712 scopus 로고    scopus 로고
    • Harrington, Charlene, Helen Carrillo, and Cynthia Mercado-Scott. 2005. Nursing Facilities, Staffing, Residents, and Facility Deficiencies, 1998 through 2004. San Francisco: Department of Social and Behavioral Sciences, University of California, San Francisco.
    • Harrington, Charlene, Helen Carrillo, and Cynthia Mercado-Scott. 2005. "Nursing Facilities, Staffing, Residents, and Facility Deficiencies, 1998 through 2004." San Francisco: Department of Social and Behavioral Sciences, University of California, San Francisco.
  • 26
    • 0032893777 scopus 로고    scopus 로고
    • Consumer Information and Competition between Nonprofit and For-Profit Nursing Homes
    • Hirth, Richard A. 1999. "Consumer Information and Competition between Nonprofit and For-Profit Nursing Homes." Journal of Health Economics 18(2): 219-40.
    • (1999) Journal of Health Economics , vol.18 , Issue.2 , pp. 219-240
    • Hirth, R.A.1
  • 27
    • 0002430504 scopus 로고
    • Multitask Principal-Agent Analyses; Incentive Contracts, Asset Ownership, and Job Design
    • Holmström, Bengt and Paul Milgrom. 1991. "Multitask Principal-Agent Analyses; Incentive Contracts, Asset Ownership, and Job Design." Journal of Law, Economics and Organization 7(Special Issue): 24-52.
    • (1991) Journal of Law, Economics and Organization , vol.7 , Issue.SPEC. ISSUE , pp. 24-52
    • Holmström, B.1    Milgrom, P.2
  • 28
    • 21344498776 scopus 로고
    • Profits, Pressure and Corporate Lawbreaking
    • Jenkins, Anne and John Braithwaite. 1993. "Profits, Pressure and Corporate Lawbreaking." Crime, Law and Social Change 20(3): 221-32.
    • (1993) Crime, Law and Social Change , vol.20 , Issue.3 , pp. 221-232
    • Jenkins, A.1    Braithwaite, J.2
  • 31
    • 0023970016 scopus 로고
    • Long-Term Care: Variations on a Quality Assurance Theme
    • Kane, Rosalie A. and Robert L. Kane. 1988. "Long-Term Care: Variations on a Quality Assurance Theme." Inquiry 25(1): 132-46.
    • (1988) Inquiry , vol.25 , Issue.1 , pp. 132-146
    • Kane, R.A.1    Kane, R.L.2
  • 32
    • 0001457802 scopus 로고
    • The Role of Market Forces in Assuring Contractual Performance
    • Klein, Benjamin and Keith B. Leffler. 1981. "The Role of Market Forces in Assuring Contractual Performance." Journal of Political Economy 89(4): 615-41.
    • (1981) Journal of Political Economy , vol.89 , Issue.4 , pp. 615-641
    • Klein, B.1    Leffler, K.B.2
  • 35
    • 0042558935 scopus 로고    scopus 로고
    • Economic Crisis and Social Policy Reform in Korea
    • Kwon, Soonman. 2001. "Economic Crisis and Social Policy Reform in Korea." International Journal of Social Welfare 10(2): 97-106.
    • (2001) International Journal of Social Welfare , vol.10 , Issue.2 , pp. 97-106
    • Kwon, S.1
  • 38
    • 60949104621 scopus 로고    scopus 로고
    • National Citizens' Coalition for Nursing Home Reform NCCNHR, accessed July 2006
    • National Citizens' Coalition for Nursing Home Reform (NCCNHR). 2002. "A Consumer Guide to Choosing a Nursing Home." http://www.nccnhr.org (accessed July 2006).
    • (2002) A Consumer Guide to Choosing a Nursing Home
  • 39
    • 77956716085 scopus 로고    scopus 로고
    • Long-Term Care
    • Anthony J. Culyer and Joseph P. Newhouse, eds, Amsterdam: North-Holland
    • Norton, Edward C. 2000. "Long-Term Care," in Anthony J. Culyer and Joseph P. Newhouse, eds. Handbook of Health Economics, pp. 955-94. Amsterdam: North-Holland.
    • (2000) Handbook of Health Economics , pp. 955-994
    • Norton, E.C.1
  • 40
    • 0003052124 scopus 로고
    • Excess Demand, the Percentage of Medicaid Patients, and the Quality of Nursing Home Care
    • Nyman, John A. 1988. "Excess Demand, the Percentage of Medicaid Patients, and the Quality of Nursing Home Care." Journal of Human Resources 23(1): 76-92.
    • (1988) Journal of Human Resources , vol.23 , Issue.1 , pp. 76-92
    • Nyman, J.A.1
  • 41
    • 0024432665 scopus 로고
    • The Private Demand for Nursing Home Care
    • -. 1989. "The Private Demand for Nursing Home Care." Journal of Health Economics 8(2): 209-31.
    • (1989) Journal of Health Economics , vol.8 , Issue.2 , pp. 209-231
    • Nyman, J.A.1
  • 42
    • 60949083623 scopus 로고    scopus 로고
    • Organisational Learning and Care Management: A Case Study from Services for People with Learning Disabilities
    • John N. Yfantopoulos and Gregory T. Papanikos, eds, Athens: Atiner
    • Rea, David M. 2005. "Organisational Learning and Care Management: A Case Study from Services for People with Learning Disabilities," in John N. Yfantopoulos and Gregory T. Papanikos, eds. Health Economics, Management and Policy, pp. 191-218. Athens: Atiner.
    • (2005) Health Economics, Management and Policy , pp. 191-218
    • Rea, D.M.1
  • 43
    • 34648831622 scopus 로고    scopus 로고
    • The Prevalence of Psychiatric Symptoms and Behavioural Disturbances and the Use of Psychotropic Drugs in Norwegian Nursing Homes
    • Selbæk, Geir, Øyvind Kirkevold, and Knut Engedal. 2007. "The Prevalence of Psychiatric Symptoms and Behavioural Disturbances and the Use of Psychotropic Drugs in Norwegian Nursing Homes." International Journal Of Geriatric Psychiatry 22(9): 843-49.
    • (2007) International Journal Of Geriatric Psychiatry , vol.22 , Issue.9 , pp. 843-849
    • Selbæk, G.1    Kirkevold, Ø.2    Engedal, K.3
  • 45
    • 60949114103 scopus 로고    scopus 로고
    • Quality Measurements and Some Unintended Consequences: Can Quasi-quality Be a Consequence of Quality Standards?
    • Adalbert Evers, Riitta Haverinen, Kai Leichsenring, and Gerald Wistow, eds, Aldershot: Ashgate
    • Slagsvold, Britt. 1998. "Quality Measurements and Some Unintended Consequences: Can Quasi-quality Be a Consequence of Quality Standards?" In Adalbert Evers, Riitta Haverinen, Kai Leichsenring, and Gerald Wistow, eds. Developing Quality in Personal Social Services, pp. 291-310. Aldershot: Ashgate.
    • (1998) Developing Quality in Personal Social Services , pp. 291-310
    • Slagsvold, B.1
  • 46
    • 0037273477 scopus 로고    scopus 로고
    • Helping a Victim or Helping the Victim: Altruism and Identifiability
    • Small, Deborah A. and George Loewenstein. 2003. "Helping a Victim or Helping the Victim: Altruism and Identifiability." Journal of Risk and Uncertainty 26(1): 5-16.
    • (2003) Journal of Risk and Uncertainty , vol.26 , Issue.1 , pp. 5-16
    • Small, D.A.1    Loewenstein, G.2
  • 47
    • 0039198329 scopus 로고
    • Cash Versus In-Kind Transfers
    • Thurow, Lester C. 1974. "Cash Versus In-Kind Transfers." American Economic Review 64(2): 190-5.
    • (1974) American Economic Review , vol.64 , Issue.2 , pp. 190-195
    • Thurow, L.C.1
  • 48
    • 0001297642 scopus 로고
    • Hierarchies and Bureaucracies: On the Role of Collusion in Organizations
    • Tirole, Jean. 1986. "Hierarchies and Bureaucracies: On the Role of Collusion in Organizations." Journal of Law, Economics, and Organization 2(2): 181-214.
    • (1986) Journal of Law, Economics, and Organization , vol.2 , Issue.2 , pp. 181-214
    • Tirole, J.1
  • 52
    • 0012936970 scopus 로고    scopus 로고
    • Nursing Homes: More Can Be Done to Protect Residents from Abuse
    • Report GAO-02-312. Washington, DC; US GAO
    • -. 2002. Nursing Homes: More Can Be Done to Protect Residents from Abuse. Report GAO-02-312. Washington, DC; US GAO.
    • (2002)
  • 53
    • 33749406797 scopus 로고    scopus 로고
    • Nursing Homes: Prevalence of Serious Quality Problems Remains Unacceptably High, Despite Some Decline
    • Report GAO-03-1016T. Washington, DC: US GAO
    • -. 2003. Nursing Homes: Prevalence of Serious Quality Problems Remains Unacceptably High, Despite Some Decline. Report GAO-03-1016T. Washington, DC: US GAO.
    • (2003)


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.