The analysis and evaluation of a quality system using the Six Sigma benchmark: Evidence for the robustness of Six Sigma processes

International Journal of Productivity and Quality Management

Volumn 4, Issue 2, 2009, Pages 178-198

  Etienne, Eisenhower C ^a  

^a Florida A and M University   (United States)

Author keywords

Analyse; Capability; Control; Defects per million opportunities; Define; DMAIC; DPMO; Hoshin; Implement; Measure; Process drift; Quality culture; Quality system robustness; Six Sigma; Taguchi principle; Variation

Indexed keywords

EID: 60549111263     PISSN: 17466474     EISSN: 17466482     Source Type: Journal    
DOI: 10.1504/IJPQM.2009.023186     Document Type: Article

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