메뉴 건너뛰기




Volumn 10, Issue 5, 2008, Pages 467-479

Tour guiding, organisational culture and learning: Lessons from an entrepreneurial company

Author keywords

Entrepreneurship; Guided tours; Guiding; Organisational culture; Organisational learning; Tour guide

Indexed keywords

ENTREPRENEUR; LEARNING; TOURISM;

EID: 59849098828     PISSN: 10992340     EISSN: 15221970     Source Type: Journal    
DOI: 10.1002/jtr.681     Document Type: Article
Times cited : (40)

References (51)
  • 2
    • 22544451629 scopus 로고    scopus 로고
    • Case study on tour guiding: Professionalism, issues and problems
    • Ap J, Wong KKF. 2001. Case study on tour guiding: professionalism, issues and problems. Tourism Management 22: 551-563.
    • (2001) Tourism Management , vol.22 , pp. 551-563
    • Ap, J.1    Wong, K.K.F.2
  • 3
    • 33644980403 scopus 로고    scopus 로고
    • Improving the quality of tour guiding: Towards a model for tour guide certification
    • Black R, Ham S. 2005. Improving the quality of tour guiding: towards a model for tour guide certification. Journal of Ecotourism 4(3): 178-195.
    • (2005) Journal of Ecotourism , vol.4 , Issue.3 , pp. 178-195
    • Black, R.1    Ham, S.2
  • 6
    • 33846166665 scopus 로고    scopus 로고
    • Ethics and politics in qualitative research
    • 3rd edn, Denzin NK, Lincoln YS eds, Sage: Thousand Oaks, CA;
    • Christians CG. 2005. Ethics and politics in qualitative research. In Handbook of Qualitative Research, 3rd edn, Denzin NK, Lincoln YS (eds). Sage: Thousand Oaks, CA; 139-145.
    • (2005) Handbook of Qualitative Research , pp. 139-145
    • Christians, C.G.1
  • 7
    • 33846193093 scopus 로고
    • The tourist guide: The origins, structure and dynamics of a role
    • Cohen E. 1985. The tourist guide: the origins, structure and dynamics of a role. Annals of Tourism Research 12: 5-29.
    • (1985) Annals of Tourism Research , vol.12 , pp. 5-29
    • Cohen, E.1
  • 8
    • 0036805114 scopus 로고    scopus 로고
    • A new paradigm in guiding: The Madrich as a role model
    • Cohen E, Ifergan M, Cohen E. 2002. A new paradigm in guiding: the Madrich as a role model. Annals of Tourism Research 29: 919-932.
    • (2002) Annals of Tourism Research , vol.29 , pp. 919-932
    • Cohen, E.1    Ifergan, M.2    Cohen, E.3
  • 10
    • 0003861793 scopus 로고    scopus 로고
    • The social constructions of mokum: Tourism and the quest for local identity in Amsterdam
    • Boissevain J ed, Bergham Books: Oxford;
    • Dahles H. 1996. The social constructions of mokum: tourism and the quest for local identity in Amsterdam. In Coping with Tourists: European Reactions to Mass Tourism, Boissevain J (ed.). Bergham Books: Oxford; 227-246.
    • (1996) Coping with Tourists: European Reactions to Mass Tourism , pp. 227-246
    • Dahles, H.1
  • 11
    • 0036651091 scopus 로고    scopus 로고
    • The politics of tour guiding: Image management in Indonesia
    • Dahles H. 2002. The politics of tour guiding: image management in Indonesia. Annals of Tourism Research 29: 783-800.
    • (2002) Annals of Tourism Research , vol.29 , pp. 783-800
    • Dahles, H.1
  • 14
    • 33847398610 scopus 로고    scopus 로고
    • Psychological perspectives underlying theories of organizational learning
    • Easterby-Smith M, Lyles MA eds, Blackwell: Oxford;
    • DeFillippi R, Ornstein S. 2006. Psychological perspectives underlying theories of organizational learning. In Handbook of Organizational Learning and Knowledge Management, Easterby-Smith M, Lyles MA (eds). Blackwell: Oxford; 19-37.
    • (2006) Handbook of Organizational Learning and Knowledge Management , pp. 19-37
    • DeFillippi, R.1    Ornstein, S.2
  • 16
    • 0012904754 scopus 로고
    • Tour guide performances as sight sacralization
    • Fine EC, Speer JH. 1985. Tour guide performances as sight sacralization. Annals of Tourism Research 12: 73-95.
    • (1985) Annals of Tourism Research , vol.12 , pp. 73-95
    • Fine, E.C.1    Speer, J.H.2
  • 19
    • 84965454724 scopus 로고
    • Seven days, five countries: 'the making of a group'
    • Gorman B. 1979. Seven days, five countries: 'the making of a group'. Urban Life 7: 469-491.
    • (1979) Urban Life , vol.7 , pp. 469-491
    • Gorman, B.1
  • 20
    • 33846998364 scopus 로고    scopus 로고
    • Culture, organizational learning and selected employee-background variables in small-size business enterprises
    • Graham CM, Nafukho FM. 2007. Culture, organizational learning and selected employee-background variables in small-size business enterprises. Journal of European Industrial Training 31(2): 127-144.
    • (2007) Journal of European Industrial Training , vol.31 , Issue.2 , pp. 127-144
    • Graham, C.M.1    Nafukho, F.M.2
  • 22
    • 0000674883 scopus 로고
    • Measuring organizational cultures: A qualitative and quantitative study across twenty cases
    • Hofstede G, Neuijen B, Ohayv DD, Sanders G. 1990. Measuring organizational cultures: a qualitative and quantitative study across twenty cases. Administrative Science Quarterly 35: 286-316.
    • (1990) Administrative Science Quarterly , vol.35 , pp. 286-316
    • Hofstede, G.1    Neuijen, B.2    Ohayv, D.D.3    Sanders, G.4
  • 23
    • 0019706185 scopus 로고
    • The guided tour: A sociological approach
    • Holloway CJ. 1981. The guided tour: a sociological approach. Annals of Tourism Research 8: 377-402.
    • (1981) Annals of Tourism Research , vol.8 , pp. 377-402
    • Holloway, C.J.1
  • 24
    • 0000231562 scopus 로고    scopus 로고
    • Rethinking Kolb's theory of experiential learning in management education
    • Holman D, Pavlica K, Thorpe R. 1997. Rethinking Kolb's theory of experiential learning in management education. Management Learning 28(2): 135-148.
    • (1997) Management Learning , vol.28 , Issue.2 , pp. 135-148
    • Holman, D.1    Pavlica, K.2    Thorpe, R.3
  • 25
    • 33646440259 scopus 로고    scopus 로고
    • Design of the learning space: Learning and design principles
    • Johnson C, Lomas C. 2005. Design of the learning space: learning and design principles. Educause Review 40(4): 16-28.
    • (2005) Educause Review , vol.40 , Issue.4 , pp. 16-28
    • Johnson, C.1    Lomas, C.2
  • 26
    • 0022226371 scopus 로고
    • The Israeli teacher-guide: The emergence and perpetuation of a role
    • Katz S. 1985. The Israeli teacher-guide: the emergence and perpetuation of a role. Annals of Tourism Research 12: 49-72.
    • (1985) Annals of Tourism Research , vol.12 , pp. 49-72
    • Katz, S.1
  • 27
    • 59849097064 scopus 로고    scopus 로고
    • Kolb A, Kolb DA. 2005. Experiential Learning Theory Bibliography, 1 and 2. Experience Based Learning Systems, Inc: Cleveland, OH. Available at http://learningfromexperience.com/researchlibrary/ (accessed 04 April 2008).
    • Kolb A, Kolb DA. 2005. Experiential Learning Theory Bibliography, Vol. 1 and 2. Experience Based Learning Systems, Inc: Cleveland, OH. Available at http://learningfromexperience.com/researchlibrary/ (accessed 04 April 2008).
  • 29
    • 33646441686 scopus 로고    scopus 로고
    • Future of the learning space: Breaking out of the box
    • Long PD, Ehrmann SC. 2005. Future of the learning space: breaking out of the box. Educause Review 40(4): 42-56.
    • (2005) Educause Review , vol.40 , Issue.4 , pp. 42-56
    • Long, P.D.1    Ehrmann, S.C.2
  • 30
    • 33646121773 scopus 로고    scopus 로고
    • Between overt and covert research: Concealment and disclosure in an ethnographic study of commercial hospitality
    • Lugosi P. 2006. Between overt and covert research: concealment and disclosure in an ethnographic study of commercial hospitality. Qualitative Inquiry 12(3): 541-561.
    • (2006) Qualitative Inquiry , vol.12 , Issue.3 , pp. 541-561
    • Lugosi, P.1
  • 31
    • 0942302500 scopus 로고    scopus 로고
    • 3rd edn. Thomson Learning: New York
    • Mancini M. 2001. Conducting Tours. 3rd edn. Thomson Learning: New York.
    • (2001) Conducting Tours
    • Mancini, M.1
  • 32
    • 84979763195 scopus 로고    scopus 로고
    • Tour guides as critically reflective practitioners: A proposed training model
    • Mason P, Christie M. 2003. Tour guides as critically reflective practitioners: a proposed training model. Tourism Recreation Research 28(1): 23-33.
    • (2003) Tourism Recreation Research , vol.28 , Issue.1 , pp. 23-33
    • Mason, P.1    Christie, M.2
  • 34
    • 84879960660 scopus 로고    scopus 로고
    • Usual suspects: Experience, reflection, and the (en)gendering of knowledge
    • Michelson E. 1996. Usual suspects: experience, reflection, and the (en)gendering of knowledge. International Journal of Lifelong Education 15(6): 438-454.
    • (1996) International Journal of Lifelong Education , vol.15 , Issue.6 , pp. 438-454
    • Michelson, E.1
  • 40
    • 33845255062 scopus 로고    scopus 로고
    • Reconceptualising interpretation: The role of tour guides in authentic tourism
    • Reisinger Y, Steiner C. 2006. Reconceptualising interpretation: the role of tour guides in authentic tourism. Current Issues in Tourism 9(6): 481-498.
    • (2006) Current Issues in Tourism , vol.9 , Issue.6 , pp. 481-498
    • Reisinger, Y.1    Steiner, C.2
  • 41
    • 0001645349 scopus 로고    scopus 로고
    • Learning styles: A critique
    • Reynolds M. 1997. Learning styles: a critique. Management Learning 28(2): 115-133.
    • (1997) Management Learning , vol.28 , Issue.2 , pp. 115-133
    • Reynolds, M.1
  • 42
    • 22544487184 scopus 로고    scopus 로고
    • Tourism and globalization: 'local' tour guiding
    • Salazar NB. 2005. Tourism and globalization: 'local' tour guiding. Annals of Tourism Research 32: 628-646.
    • (2005) Annals of Tourism Research , vol.32 , pp. 628-646
    • Salazar, N.B.1
  • 43
    • 33745247777 scopus 로고    scopus 로고
    • Touristifying Tanzania: Local guides, global discourse
    • Salazar NB. 2006. Touristifying Tanzania: local guides, global discourse. Annals of Tourism Research 33: 833-852.
    • (2006) Annals of Tourism Research , vol.33 , pp. 833-852
    • Salazar, N.B.1
  • 46
    • 32444435119 scopus 로고    scopus 로고
    • Observing conducted tours: The ethnographic context in tourist research
    • Seaton AV. 2002. Observing conducted tours: the ethnographic context in tourist research. Journal of Vacation Marketing 8: 309-319.
    • (2002) Journal of Vacation Marketing , vol.8 , pp. 309-319
    • Seaton, A.V.1
  • 49
    • 59849119082 scopus 로고    scopus 로고
    • Creation of the learning space: Catalysts for envisioning and navigating the design process
    • Wedge CC, Kearns TD. 2005. Creation of the learning space: catalysts for envisioning and navigating the design process. Educause Review 40(4): 32-37.
    • (2005) Educause Review , vol.40 , Issue.4 , pp. 32-37
    • Wedge, C.C.1    Kearns, T.D.2
  • 51
    • 0942278093 scopus 로고    scopus 로고
    • Application of importance-performance model in tour guides' performance: Evidence from mainland Chinese outbound visitors in Hong Kong
    • Zhang HQ, Chow I. 2004. Application of importance-performance model in tour guides' performance: evidence from mainland Chinese outbound visitors in Hong Kong. Tourism Management 25: 81-91.
    • (2004) Tourism Management , vol.25 , pp. 81-91
    • Zhang, H.Q.1    Chow, I.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.