Southwest Airlines: Lessons in loyalty

Nursing Economics

Volumn 26, Issue 6, 2008, Pages 389-392

  D'Aurizio, Patricia ^a  

^a Bernard Hodes Group   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; AVIATION; EDUCATION; HEALTH CARE COST; HEALTH PERSONNEL ATTITUDE; HUMAN; INDUSTRY; JOB SATISFACTION; LEADERSHIP; METHODOLOGY; NURSING EDUCATION; NURSING STAFF; ORGANIZATION; ORGANIZATION AND MANAGEMENT; PATIENT SATISFACTION; PERSONNEL MANAGEMENT; PSYCHOLOGICAL ASPECT; STANDARD; WORKPLACE;

ATTITUDE OF HEALTH PERSONNEL; AVIATION; EDUCATION, NURSING, CONTINUING; EFFICIENCY, ORGANIZATIONAL; HEALTH CARE SECTOR; HUMANS; INDUSTRY; JOB SATISFACTION; LEADERSHIP; NURSING STAFF; ORGANIZATIONAL CULTURE; PATIENT SATISFACTION; PERSONNEL LOYALTY; PERSONNEL MANAGEMENT; WORKPLACE;

EID: 59649129006     PISSN: 07461739     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (2)

1. Deep, S., & Sussman, L. (1995). Smart moves for people in charge. Jackson, TN: Perseus Books.
2. Grubbs-West, L. (2005). Lessons in loyalty. Dallas, TX: CornerStone Leadership Institute.