The effectiveness of mediation: An independent analysis of cases handled by four major service providers

Negotiation Journal

Volumn 12, Issue 3, 1996, Pages 259-269

  Brett, Jeanne M ^a   Barsness, Zoe I ^b   Goldberg, Stephen B ^c  

^a NORTHWESTERN UNIVERSITY   (United States)

^b TEXAS A AND M UNIVERSITY   (United States)

^c NORTHWESTERN UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 5944232745     PISSN: 07484526     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1571-9979.1996.tb00099.x     Document Type: Article

References (12)

1. Brett, J. M. 1986. Commentary on procedural justice papers. Research on negotiation in organizations, Vol. 1, edited by R. J. Lewicki, B. H. Sheppard, and M. H. Bazerman. Greenwich, Conn.: JAI Press.
2. Brett, J. M. and S. B. Goldberg. 1983. Grievance mediation in the coal industry: A field experiment. Industrial and Labor Relations Review 37: 49-69.
3. Carver, T. and A. A. Vondra. 1994. Alternative dispute resolution: Why it doesn't work and why it does. Harvard Business Review (May-June): 120-130.
4. Goldberg, S. B. 1989. Grievance mediation: A successful alternative to labor arbitration. Negotiation Journal 5: 9-16.
5. Lind, E. A. and T. R. Tyler. 1988. The social psychology of procedural justice. New York: Plenum.
6. McEwen, C. 1992. Note on mediation research. In Dispute resolution: Negotiation, mediation and other processes, 2nd ed., edited by S. B. Goldberg, F. E. A. Sander, and N. H. Rogers. Boston: Little Brown.
7. Sander, F. E. A. and S. B. Goldberg. 1994. Fitting the forum to the fuss: A user-friendly guide to selecting an ADR procedure. Negotiation Journal 10(1): 49-68.
8. Scott, S. 1995. Law firm practices in ADR: 1994 survey findings. New York: Center for Public Resources Institute for Dispute Resolution.
9. Scudder, E. 1995. Personal communication with Jeanne M. Brett.
10. Shapiro, D. and J. M. Brett. 1993. Comparing three processes underlying judgments of procedural justice: A field study of mediation and arbitration. Journal of Personality and Social Psychology 65(6): 1167-1177.
11. Shapiro, D., R. Drieghe, and J. M. Brett. 1985. Mediator behavior and the outcome of mediation. Journal of Social Issues 41(2): 101-114.
12. Thibaut, J. and L. Walker. 1975. Procedural justice: A psychological analysis. Hillsdale, N. J.: Lawrence Earlbaum Associates.