Impact of agile supply chains' delivery practices on firms' performance: Cluster analysis and validation

Supply Chain Management

Volumn 14, Issue 1, 2009, Pages 41-48

  Khan K, Arif ^a   Bakkappa, B ^b   Metri, Bhimaraya A ^a   Sahay, B S ^c  

^a MANAGEMENT DEVELOPMENT INSTITUTE   (India)

^b KUVEMPU UNIVERSITY   (India)

^c INSTITUTE OF MANAGEMENT TECHNOLOGY   (India)

Author keywords

Analysis of variance; Cluster analysis; Factor analysis; Supply chain management

Indexed keywords

EID: 58849095365     PISSN: 13598546     EISSN: None     Source Type: Journal    
DOI: 10.1108/13598540910927296     Document Type: Article

References (65)

1. Armstrong, J.S., Overton, T.S. Estimating non-response bias in mail surveys Journal of Marketing Research 14 2 1977 396-402
2. Ballon, R.H. Business Logistics Management Prentice-Hall Englewood Cliffs, NJ 1973 7
3. Beamon, B.M. Measuring supply chain performance International Journal of Operations & Production Management 19 3 1999 275-92
4. Chow, H.K.H., Choy, K.L., Lee, W.B., Chan, F.T.S. Integration of web-based and RFID technology in visualizing logistics operations - a case study Supply Chain Management: An International Journal 12 3 2007 221-34
5. Christopher, M. The agile supply chain - competing in volatile markets Industrial Marketing Management 29 1 2000 37-44
6. Churchill, G.A. A paradigm for developing better measures of marketing constructs Journal of Marketing Research 16 2 1979 64-73
7. Cooper, M.C., Lambert, D.M., Pagh, J.D. Supply chain management: more than a new name for logistics International Journal of Logistics Management 8 1 1997 1-13
8. Dadzie, K.Q. Management education for physical distribution and logistics International Journal of Physical Distribution & Logistics Management 28 4 1982 259-71
9. Dillman, D.A. Mail and Telephone Surveys: The Total Design Method Wiley New York, NY 1978
10. Ferguson, B.R. Implementing supply chain management Production and Inventory Management Journal 2 2 2000 64-70
11. Fowler, F.J. Jr Survey Research Methods Sage Publications Newbury Park, CA 1993 2nd ed.
12. Giannakis, M. Performance measurement of supplier relationships Supply Chain Management: An International Journal 12 6 2007 400
13. Goldman, S.L., Nagel, R.N., Preiss, K. Agile Competitors and Virtual Organizations: Strategies for Enriching the Customer Van Nostrand Reinhold New York, NY 1994
14. Gunasekaran, A., Patel, C., Tirtiroglu, E. Performance measures and metrics in a supply chain environment International Journal of Operations & Production Management 21 1/2 2001 71-87
15. Gurau, C., Ranchhod, A., Hackney, R. Internet transactions and physical logistics: conflict or complementarity? Logistics Information Management 14 1/2 2001 33-43
16. Håkansson, H., Snehota, I. Developing Relationships in Business Networks Routledge London 1995
17. Hattie, J. Methodology review: assessing unidimensionality of tests and items Applied Psychological Measurement 9 1985 139-64
18. Hutchinson, W.M., Stolle, J.F. How to manage customer service Harvard Business Review November/December 1968 85-96
19. Kannabiran, G., Bhaumik, S. Corporate turnaround through effective supply chain management: the case of a leading jewellery manufacturer in India Supply Chain Management: An International Journal 10 5 2005 340-8
20. Khan K, A., Srivastava, S.K., Bakkappa, B. Supply chain agility and organisational performance: a study of selected manufacturing companies in India 2006a paper presented at the 10th International Conference, Production and Operations Management Society and Indian Institute of Management Ahmedabad, Ahmedabad, December
21. Khan K, A., Srivastava, S.K., Bakkappa, B. Jaiswal, M., Garg, R.K. Benchmarking and competency mapping at TRIM India Ltd: a case study Bridging Global Digital Business Divide Macmillan New Delhi 2006b
22. Kidd, P. Two definitions of agility 2000 available at: www.cheshireHenbury.com (accessed 21 June 2006)
23. Korneliussen, T., Grønhaug, K. Quality perceptions in international distribution: an empirical investigation in a complete distribution chain Supply Chain Management: An International Journal 8 5 2003 467-75
24. LaLonde, B.J., Levy, M. Customer service: a distributor-packer/processor perspective Frozen Food Factbook National Frozen Food Association Hershey, PA 1977
25. Lambert, D.M., Stock, J.R. Strategic Logistics Management Irwin Homewood, IL 1993 3rd ed.
26. Lambert, D.M., Cooper, M.C., Pagh, J.D. Supply chain management: implementation issues and research opportunities International Journal of Logistics Management 9 2 1998 1-19
27. Lockamy, A., McCormack, K. Linking SCOR planning practices to supply chain performance: an exploratory study International Journal of Operations & Production Management 24 11/12 2004 1192-218
28. Loebbecke, C., Powell, P. Competitive advantage from IT in logistics: the integrated transport tracking syatem International Journal of Information Management 18 1 1998 17-27
29. Lusch, F.L. Channel conflict: its impact on retailer operating performance Journal of Retailing Summer 1976 3-13
30. McDonald, R.P. The dimensionality of tests and items British Journal of Mathematical and Statistical Psychology 34 1981 100-17
31. Mattsson, L.-G., Wallenberg, P. Reorganization of distribution in globalization of markets: the dynamic context of supply chain management Supply Chain Management: An International Journal 8 5 2003 416-26
32. Min, S., Mentzer, J.T. The role of marketing in supply chain management International Journal of Physical Distribution & Logistics Management 30 9 2000 765-87
33. Natarajan, R.N. Muffatto, M., Pawar, K.S. Logistics, strategy and supply chain: making the right connections in the information age Logistics in the Information Age. Proceedings of 4th International Symposium on Logistics, Florence, Italy Servizi Grafici Editoriali Padova 1999 203-10
34. Naylor, J.B., Naim, M.M., Berry, D. Leagility: interfacing the lean and agile manufacturing paradigm in the total supply chain International Journal of Production Economics 62 1999 107-18
35. Nayyar, P.R., Bantel, K.A. Competitive agility: a source of competitive advantage based on speed and variety Advances in Strategic Management 10 1 1994 193-222
36. Novac, R.A., Langley, C.J., Rinehart, L.M. Creating Logistics Value Council of Logistics Management Oak Brook, IL 1998
37. Nunnally, J.C. Psychometric Theory McGraw-Hill New York, NY 1978
38. Perreault, W.D., Russ, F.A. Improving physical distribution service decisions with trade-off analysis International Journal of Physical Distribution & Materials Management 1973 117-27
39. Quinn, F.J. What's the buzz? Logistics Management 36 2 1997 43-7
40. Sahay, B.S., Khan K, A. Logistics in India and China: a comparative study 2006 paper presented at the 11th International POMS Conference, Beijing, November
41. Sahay, B.S., Mohan, R. Supply chain management practices in Indian Industry International Journal of Physical Distribution & Logistics Management 33 7 2003 582-606
42. Schary, P., Becker, B. Product availability and the management of demand European Journal of Marketing 10 3 1976 127-35
43. Sharifi, H., Zhang, Z. A methodology for achieving agility in a manufacturing organisation: an introduction International Journal of Production Economics 62 1999 7-22
44. Tracey, M. Transportation effectiveness and manufacturing firm performance International Journal of Logistics Management 15 2 2004 31-50
45. Tucker, F.G. Creative customer service management International Journal of Physical Distribution & Logistics Management 24 4 1994 32-40
46. Turnbull, P.W., Valla, J.P. (Eds) Strategies for International Industrial Marketing Croom Helm London 1986
47. van Hoek, R.I. The contribution of performance measurement to the expansion of third party logistics alliances in the supply chain International Journal of Operations & Production Management 21 1/2 2001 15-29
48. Venkatraman, N. Performance implications of strategic co-alignment: a methodological perspective Journal of Management Studies 27 1990 19-41
49. Wagner, W. Formalisation of the customer service functions in distribution International Journal of Physical Distribution & Material Management 1973 159-75
50. Bovel, D., Martha, J. From supply chain to value net Journal of Strategic Management July/August 2000 24-31
51. Flynn, B.B., Schroeder, R.G., Sakakibara, S. A framework for quality management research and an associated measurement instrument Journal of Operations Management 11 4 1994 339-575
52. Hair, J.F., Anderson, R.E., Tatham, R.L., Black, W.C. Multivariate Data Analysis with Readings Prentice-Hall Englewood Cliffs, NJ 1998 4th ed.
53. Lummus, R.R., Krumwiede, D.W., Vokurka, R.J. The relationship of logistics to supply chain management: developing a common industry definition Industrial Management & Data Systems 101 8 2001 426-31
54. Malhotra, M.K., Grover, V. An assessment of survey research in POM: from constructs to theory Journal of Operations Management 16 1998 407-25
55. Meade, L. Strategic analysis of logistics and supply chain management systems using the analytical network process Transportation Research Part E - Logistics & Transportation Review 34 3 1998 201-15
56. Mentzer, J.T., DeWitt, W., Keebler, J.S., Min, S., Nix, N.W., Smith, C.D., Zacharia, Z.G. Defining supply chain management Journal of Business Logistics 22 2 2001 1-25
57. Perreault, W.D., Russ, F.A. Physical distribution service: a neglected aspect of marketing management MSU Business Topics Summer 1974 37-45
58. Roth, A.V., Miller, J.C. Success factors in manufacturing Business Horizons 35 4 1992 73-81
59. Saraph, J.V., Benson, P.G., Schroeder, R.G. An instrument for measuring the critical factors of quality management Decision Sciences 20 4 1989 810-29
60. Tan, K.C., Kannan, V.R., Handfield, R.B. Supply chain management: supplier performance and firm performance International Journal of Purchasing and Material Management 34 3 1998 2-9
61. Thackray, J. America's vertical cutback Management Today 4, Autumn 1986 41-52
62. Tinsley, H.E.A., Tinsley, D.J. Use of factor analysis in counseling psychology research Journal of Counseling Psychology 34 1987 414-24
63. Towill, D.R. The seamless supply chain: the predator's strategic advantage International Journal of the Techniques of Manufacturing 13 1 1997 37-56
64. van Hoek, R.I. Measuring the unmeasurable' - measuring performance in the supply chain Supply Chain Management: An International Journal 3 4 1998 187-92
65. Webster, F.E. Market Drive Management Wiley New York, NY 1994