Organizational cost of quality improvement for depression care

Health Services Research

Volumn 44, Issue 1, 2009, Pages 225-244

  Liu, Chuan Fen ^a,b   Rubenstein, Lisa V ^c,d,e   Kirchner, JoAnn E ^f,g,h   Fortney, John C ^f,g,h   Perkins, Mark W ^a   Ober, Scott K ^i,j   Pyne, Jeffrey M ^f,g,h   Chaney, Edmund F ^a,k  

^a VA PUGET SOUND HEALTH CARE SYSTEM   (United States)

^b UNIVERSITY OF WASHINGTON   (United States)

^c VA GREATER LOS ANGELES HEALTHCARE SYSTEM   (United States)

^d RAND CORPORATION   (United States)

^e UNIVERSITY OF CALIFORNIA   (United States)

^f Education and Clinical Center   (United States)

^g CENTRAL ARKANSAS VETERANS HEALTHCARE SYSTEM   (United States)

^h UNIVERSITY OF ARKANSAS FOR MEDICAL SCIENCES   (United States)

ⁱ LOUIS STOKES CLEVELAND VA MEDICAL CENTER   (United States)

^j CASE WESTERN RESERVE UNIVERSITY SCHOOL OF MEDICINE   (United States)

^k UNIVERSITY OF WASHINGTON SCHOOL OF MEDICINE   (United States)

more..

Author keywords

Depression; Primary care; Quality improvement

Indexed keywords

DEPRESSION; EVIDENCE-BASED MEDICINE; HUMANS; PRIMARY HEALTH CARE; PROGRAM DEVELOPMENT; PROGRAM EVALUATION; TOTAL QUALITY MANAGEMENT; UNITED STATES; UNITED STATES DEPARTMENT OF VETERANS AFFAIRS;

EID: 58349084694     PISSN: 00179124     EISSN: 14756773     Source Type: Journal    
DOI: 10.1111/j.1475-6773.2008.00911.x     Document Type: Article

References (41)

1. Asch, S. M., E. A. McGlynn, M. M. Hogan, R. A. Hayward, P. Shekelle, L. Rubenstein, J. Keesey, J. Adams E. A. Kerr. 2004 Comparison of Quality of Care for Patients in the Veterans Health Administration and Patients in a National Sample Annals of Internal Medicine 141 (12) : 938 45.
2. Berwick, D. M. 1989 Continuous Improvement as an Ideal in Health Care New England Journal of Medicine 320 (1) : 53 6.
3. Charbonneau, A., A. K. Rosen, A. S. Ash, R. R. Owen, B. Kader, A. Spiro, C. Hankin, L. Herz, M. J. Pugh, L. Kazis, D. R. Miller D. R. Berlowitz. 2003 Measuring the Quality of Depression Care in a Large Integrated Health System Medical Care 41 (5) : 669 80.
4. Cretin, S., S. M. Shortell E. B. Keeler. 2004 An Evaluation of Collaborative Interventions to Improve Chronic Illness Care. Framework and Study Design Evaluation Review 28 (1) : 28 51.
5. Donohue, J. M. H. A. Pincus. 2007 Reducing the Societal Burden of Depression: A Review of Economic Costs, Quality of Care and Effects of Treatment Pharmacoeconomics 25 (1) : 7 24.
6. Felker, B., L. Rubenstein, L. Bonner, E. Yano, L. Parker, L. Worley, S. Sherman, S. Ober E. Chaney. 2006 Developing Effective Collaboration between Primary Care and Mental Health Providers Primary Care Companion to The Journal of Clinical Psychiatry 8 (1) : 12 6.
7. Feussner, J. R., K. W. Kizer J. G. Demakis. 2000 The Quality Enhancement Research Initiative (QUERI): From Evidence to Action Medical Care 38 (6 suppl 1) : I1 I6.
8. Gilbody, S., P. Bower, J. Fletcher, D. Richards A. J. Sutton. 2006 Collaborative Care for Depression: A Cumulative Meta-Analysis and Review of Longer-Term Outcomes Archives of Internal Medicine 166 (21) : 2314 21.
9. Goldberg, H. I., E. H. Wagner, S. D. Fihn, D. P. Martin, C. R. Horowitz, D. B. Christensen, A. D. Cheadle, P. Diehr G. Simon. 1998 A Randomized Controlled Trial of CQI Teams and Academic Detailing: Can They Alter Compliance with Guidelines? Joint Commission Journal of Quality Improvement 24 (3) : 130 42.
10. Greenhalgh, T., G. Robert, F. Macfarlane, P. Bate O. Kyriakidou. 2004 Diffusion of Innovations in Service Organizations: Systematic Review and Recommendations Milbank Quarterly 82 (4) : 581 629.
11. Grimshaw, J. M., R. E. Thomas, G. MacLennan, C. Fraser, C. R. Ramsay, L. Vale, P. Whitty, M. P. Eccles, L. Matowe, L. Shirran, M. Wensing, R. Dijkstra C. Donaldson 2004 Effectiveness and Efficiency of Guideline Dissemination and Implementation Strategies Health Technology Assessment 8 (6) : 1 72.
12. Institute of Medicine Committee on Quality of Health Care in America. (2001). Crossing the Quality Chasm: A New Health System for the 21st Century. Washington, DC : National Academies Press.
13. Keeler, E. (2004). Improving Chronic Care Evaluation. Seattle, WA : Congress of Improving Chronic Care: Innovations in Research and Practice.
14. Kerr, E. A., E. A. McGlynn, K. A. Van Vorst S. L. Wickstrom. 2000 Measuring Antidepressant Prescribing Practice in a Health Care System Using Administrative Data: Implications for Quality Measurement and Improvement Joint Commission Journal of Quality Improvement 26 (4) : 203 16.
15. Kilbourne, A. M., H. C. Schulberg, E. P. Post, B. L. Rollman, B. H. Belnap H. A. Pincus. 2004 Translating Evidence-Based Depression Management Services to Community-Based Primary Care Practices Milbank Quarterly 82 (4) : 631 59.
16. Langley, G., K. Nolan, T. Nolan, C. Norman L. Provost. 1996. The Improvement Guide - A Practical Approach to Enhancing Organizational Performance. New York : Jossey-Bass Inc.
17. Liu, C. F., D. G. Campbell, E. F. Chaney, Y. F. Li, M. McDonell S. D. Fihn. 2006 Depression Diagnosis and Antidepressant Treatment among Depressed VA Primary Care Patients Administration and Policy in Mental Health and Mental Health Services Research 33 : 331 41.
18. Liu, C. F., J. C. Fortney, S. Vivell, K. Vollen, W. N. Raney, B. Revay, M. Garcia-Maldonado, J. Pyne, L. V. Rubenstein E. Chaney. 2007 Time Allocation and Caseload Capacity in Telephone Depression Care Management American Journal of Managed Care 13 (12) : 652 60.
19. Lomas, J. 2005 Using Research to Inform Healthcare Managers' and Policy Makers' Questions: From Summative to Interpretive Synthesis Healthcare Policy 1 (1) : 55 71.
20. Meredith, L. S., P. Mendel, M. Pearson, S. Y. Wu, G. Joyce, J. B. Straus, G. Ryan, E. Keeler J. Unutzer. 2006 Implementation and Maintenance of Quality Improvement for Treating Depression in Primary Care Psychiatric Services 57 (1) : 48 55.
21. Nutting, P. A., K. M. Gallagher, K. Riley, S. White, A. J. Dietrich W. P. Dickinson. 2007 Implementing a Depression Improvement Intervention in Five Health Care Organizations: Experience from the RESPECT-Depression Trial Administration and Policy in Mental Health 34 (2) : 127 37.
22. Parker, L. E., J. E. Kirchner, L. M. Bonner, J. J. Fickel, M. J. Ritchie, C. E. Simon E. M. Yano 2008 Creating a Quality Improvement Dialogue: Utilizing Knowledge from Frontline Staff, Managers, and Experts to Foster Health Care Quality Improvement Qualitative Health Research in press.
23. Rogers, E. M. (2003). Diffusion of Innovations. New York : The Free Press.
24. Rubenstein, L., J. McCoy, D. Cope, P. Barrett, S. Hirsch, K. Messer R. Young. 1995 Improving Patient Quality of Life with Feedback to Physicians about Functional Status Journal of General Internal Medicine 10 (11) : 607 14.
25. Rubenstein, L. V., L. S. Meredith, L. E. Parker, N. P. Gordon, S. C. Hickey, C. Oken M. L. Lee. 2006 Impacts of Evidence-Based Quality Improvement on Depression in Primary Care: A Randomized Experiment Journal of General Internal Medicine 21 (10) : 1027 35.
26. Rubenstein, L. V., B. S. Mittman, E. M. Yano C. D. Mulrow. 2000 From Understanding Health Care Provider Behavior to Improving Health Care: The QUERI Framework for Quality Improvement Medical Care 38 (6 suppl 1) : I129 41.
27. Rubenstein, L. V., L. E. Parker, L. S. Meredith, A. Altschuler, E. dePillis, J. Hernandez N. P. Gordon. 2002 Understanding Team-Based Quality Improvement for Depression in Primary Care Health Services Research 37 (4) : 1009 29.
28. Sharp, N. D., S. L. Pineros, C. Hsu, H. Starks A. E. Sales. 2004 A Qualitative Study to Identify Barriers and Facilitators to Implementation of Pilot Interventions in the Veterans Health Administration (VHA) Northwest Network Worldviews on Evidence Based Nursing 1 (2) : 129 39.
29. Shortell, S. M., C. L. Bennett G. R. Byck. 1998 Assessing the Impact of Continuous Quality Improvement on Clinical Practice: What It Will Take to Accelerate Progress Milbank Quarterly 76 (4) : 593 624, 510.
30. Shortell, S. M., J. L. O'Brien, J. M. Carman, R. W. Foster, E. F. Hughes, H. Boerstler E. J. O'Connor. 1995 Assessing the Impact of Continuous Quality Improvement/Total Quality Management: Concept versus Implementation Health Services Research 30 (2) : 377 401.
31. Smith, M. W. J. P. Velez. 2004. "A Guide to Estimate Wages of VA Employees." HERC Technical Report #12. Health Services Research & Development Service Health Economics Resource Center: Department of Veterans Affairs.
32. Stange, K. C. 2005 In This Issue: Trade-Offs, Time Use, Depression Care Annals of Family Medicine 3 : 482 3.
33. Stetler, C. B., M. W. Legro, J. Rycroft-Malone, C. Bowman, G. Curran, M. Guihan, H. Hagedorn, S. Pineros C. M. Wallace. 2006 Role of 'External Facilitation' in Implementation of Research Findings: A Qualitative Evaluation of Facilitation Experiences in the Veterans Health Administration Implementation Science 1 : 23.
34. Unutzer, J., W. Katon, C. M. Callahan, J. W. Williams Jr., E. Hunkeler, L. Harpole, M. Hoffing, R. D. Della Penna, P. H. Noel, E. H. Lin, P. A. Arean, M. T. Hegel, L. Tang, T. R. Belin, S. Oishi C. Langston. 2002 Collaborative Care Management of Late-Life Depression in the Primary Care Setting: A Randomized Controlled Trial Journal of the American Medical Association 288 (22) : 2836 45.
35. Wagner, E. H., B. T. Austin, C. Davis, M. Hindmarsh, J. Schaeffer A. Bonomi. 2001 Improving Chronic Illness Care: Translating Evidence into Action Health Affairs (Millwood) 20 (6) : 64 78.
36. Wagner, E. H., B. T. Austin M. Von Korff. 1996 Improving Outcomes in Chronic Illness Managed Care Quarterly 4 (2) : 12 25.
37. Wagner, E. H., C. Davis, C. J. Schaefer, M. Von Korff B. Austin. 1999 A Survey of Leading Chronic Disease Management Programs: Are They Consistent with the Literature? Managed Care Quarterly 7 (3) : 56 66.
38. Wagner, E. H., R. E. Glasgow, C. Davis, A. E. Bonomi, L. Provost, D. McCulloch, P. Carver C. Sixta. 2001 Quality Improvement in Chronic Illness Care: A Collaborative Approach Joint Commission Journal of Quality and Safety 27 (2) : 63 80.
39. Wells, K. B., C. Sherbourne, M. Schoenbaum, N. Duan, L. Meredith, J. Unutzer, J. Miranda, M. F. Carney L. V. Rubenstein. 2000 Impact of Disseminating Quality Improvement Programs for Depression In Managed Primary Care: A Randomized Controlled Trial Journal of the American Medical Association 283 (2) : 212 20.
40. Wensing, M., T. van der Weijden R. Grol. 1998 Implementing Guidelines and Innovations in General Practice: Which Interventions Are Effective? British Journal of General Practice 48 (427) : 991 7.
41. Williams, J. W. Jr., M. Gerrity, T. Holsinger, S. Dobscha, B. Gaynes A. Dietrich. 2007 Systematic Review of Multifaceted Interventions to Improve Depression Care General Hospital Psychiatry 29 (2) : 91 116.