Towards integration of general practitioner posts and accident and emergency departments: A case study of two integrated emergency posts in the Netherlands

BMC Health Services Research

Volumn 8, Issue , 2008, Pages

  Kool, Rudolf B ^a   Homberg, Daniel J ^a   Kamphuis, Helen C M ^a  

^a Prismant Health Care and Advise Institute   (Netherlands)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CASE STUDY; COMPARATIVE STUDY; CONSULTATION; CONTROLLED STUDY; EMERGENCY CARE; EMERGENCY WARD; EMPLOYEE ATTITUDE; GENERAL PRACTITIONER; HOSPITAL; HOSPITAL MANAGEMENT; HOSPITAL PHYSICIAN; INTEGRATION; INTERVIEW; MEDICAL ASSISTANT; MEDICAL RECORD; NETHERLANDS; NURSE; PATIENT SATISFACTION; PRIMARY MEDICAL CARE; QUESTIONNAIRE; TELECONSULTATION; CASE CONTROL STUDY; EMERGENCY HEALTH SERVICE; GENERAL PRACTICE; HEALTH CARE DELIVERY; HEALTH PERSONNEL ATTITUDE; HEALTH SERVICES RESEARCH; INFORMATION PROCESSING; JOB SATISFACTION; ORGANIZATION AND MANAGEMENT; OUTPATIENT DEPARTMENT; PHYSICIAN; PILOT STUDY;

AFTER-HOURS CARE; APPOINTMENTS AND SCHEDULES; ATTITUDE OF HEALTH PERSONNEL; CASE-CONTROL STUDIES; DATA COLLECTION; EMERGENCY SERVICE, HOSPITAL; FAMILY PRACTICE; INTERVIEWS AS TOPIC; JOB SATISFACTION; NETHERLANDS; NURSES; ORGANIZATIONAL CASE STUDIES; OUTPATIENT CLINICS, HOSPITAL; PATIENT SATISFACTION; PHYSICIANS; PILOT PROJECTS; TRIAGE;

EID: 58149314142     PISSN: None     EISSN: 14726963     Source Type: Journal    
DOI: 10.1186/1472-6963-8-225     Document Type: Article

References (32)

1. Emergency department crowding: a point in time. SM Schneider ME Gallery R Schafermeyer FL Zwemer, Ann Emerg Med 2003 42 167 72 10.1067/mem.2003.258 12883503
2. Increasing rates of emergency department visits for elderly patients in the United States, 1993 to 2003. DC Roberts MP McKay A Shaffer, Ann Emerg Med 2008 1 769 774 10.1016/j.annemergmed.2007.09.011
3. Frequent overcrowding in US emergency departments. R Derlet J Richards R Kravitz, Acad Emerg Med 2001 8 151 5 10.1111/j.1553-2712.2001.tb01280.x 11157291
4. Predictors of non-urgent utilization of hospital emergency services in Kuwait. NM Shah MA Shah J Behbehani, Soc Sci Med 1996 42 1313 23 10.1016/0277-9536(95)00233-2 8733200
5. Emergency medicine. DM Fatovich, BMJ 2002 324 958 62 11964343 10.1136/bmj.324.7343.958
6. Increasing use of the emergency department in a Swiss hospital: observational study based on measures of the severity of cases. B Santos-Eggimann, BMJ 2002 324 1186 1187 12016182 10.1136/bmj.324.7347.1186
7. Self-referrals to the A&E department during out-of-hours: patients' motives and characteristics. EP Moll van Charante G ter Riet P Bindels, Patient Educ Couns 2008 70 256 65 10.1016/j.pec.2007.10.012 18063340
8. The use and overlap of AED and general practice services by patients registered at two inner London general practices. S Hull IR Jones K Moser J Fisher, Br J Gen Pract 1998 48 1575 9 9830182
9. Demand for emergency health service: factors associated with inappropriate use. ML Carret AG Fassa I Kawachi, BMC Health Serv Res 2007 18 131 10.1186/1472-6963-7-131
10. Appropriateness of emergency department visits in a Portuguese university hospital. S Pereira A Oliveira e Silva M Quintas J Almeida C Marujo M Pizarro, Ann Emerg Med 2001 37 580 6 10.1067/mem.2001.114306 11385326
11. Primary care in the accident and emergency department: I. Prospective identification of patients. J Dale J Green F Reid E Glucksman, BMJ 1995 311 423 6 7640591
12. Inappropriate use of an accident and emergency department: magnitude, associated factors, and reasons-an approach with explicit criteria. T Sempere-Selva S Peiró P Sendra-Pina C Martínez-Espín I López-Aguilera, Ann Emerg Med 2001 37 568 79 10.1067/mem.2001.113464 11385325
13. Emergency outpatient services in the city of Berlin: Factors for appropriate use and predictors for hospital admission. M David I Schwartau H Anand Pant T Borde, Eur J Emerg Med 2006 13 352 7 10.1097/01.mej.0000228451. 15103.89 17091058
14. Non-urgent visits to a hospital emergency department in Italy. A Bianco C Pileggi IF Angelillo, Public Health 2003 117 250 5 10.1016/S0033-3506(03)00069- 6 12966745
15. Non-urgent care in the hospital medical emergency department in France: how much and which health needs does it reflect? T Lang A Davido B Diakité E Agay JF Viel B Flicoteaux, J Epidemiol Community Health 1996 50 456 62 8882232 10.1136/jech.50.4.456
16. Emergency department use and misuse. M Afilalo A Guttman A Colacone J Dankoff C Tselios M Beaudet, J Emerg Med 1995 13 259 64 10.1016/0736-4679(94) 00157-X 7775803
17. Nonurgent emergency department visits: the effect of having a regular doctor. LA Petersen HR Burstin AC O'Neil EJ Orav TA Brennan, Med Care 1998 36 1249 55 10.1097/00005650-199808000-00012 9708596
18. Factors associated with non-urgent utilization of accident and emergency services: a case-control study in Hong Kong. A Lee FL Lau CB Hazlett CW Kam P Wong TW Wong, Soc Sci Med 2000 51 1075 85 10.1016/S0277-9536(00)00039-3 11005394
19. Patients either contacting a general practice cooperative or accident and emergency department out of hours: a comparison. P Giesen E Franssen H Mokkink W van den Bosch A van Vugt R Grol, Emerg Med J 2006 23 731 4 10.1136/emj.2005.032359 16921097
20. Primary care in the accident and emergency department: II. comparison of general practitioners and hospital doctors. J Dale J Green F Reid E Glucksman R Higgs, BMJ 1995 311 427 430 7640592
21. Effect of patients seeing a general practitioner in accident and emergency on their subsequent reattendance: cohort study. AW Murphy PK Plunkett G Bury C Leonard J Walsh F Lynam, BMJ 2000 320 903 904 10741996 10.1136/bmj.320.7239.903
22. Glucksman: Cost effectiveness of treating primary care patients in accident and emergency: a comparison between general practitioners, senior house officers, and registrars. J Dale H Lang JA Roberts J Green, BMJ 1996 312 1340 4 8646050
23. Randomised controlled trial of general practitioner versus usual medical care in an urban accident and emergency department: process, outcome, and comparative cost. AW Murphy G Bury PK Plunkett D Gibney M Smith E Mullan, BMJ 1996 312 1135 1142 8620132
24. Primary care in London: an evaluation of general practitioners working in an inner city accident and emergency department. P Ward J Huddy S Hargreaves R Touquet J Hurley J Fothergill, J Accid Emerg Med 1996 13 11 5 8821216
25. Primary care units in A&E departments in North Thames in the 1990s: initial experience and future implications. GK Freeman RP Meakin RA Lawrenson GM Leydon G Craig, Br J Gen Pract 1999 49 107 10 10326261
26. A & E services in Ireland: the potential role of general practice in accident and emergency services. G Bury P Hungerford D Langton P Plunkett, Ir J Med Sci 2000 169 245 7 11381790
27. The impact of a primary care physician cooperative on the caseload of an emergency department: the Maastricht integrated out-of-hours service. CJ van Uden RA Winkens G Wesseling HF Fiolet OC van Schayck HF Crebolder, J Gen Intern Med 2005 20 612 7 16050847 10.1111/j.1525-1497.2005.0091.x
28. Use of out of hours services: a comparison between two organisations. CJ van Uden RA Winkens GJ Wesseling HF Crebolder CP van Schayck, Emerg Med J 2003 20 184 7 12642541 10.1136/emj.20.2.184
29. Validity of the Manchester Triage System in paediatric emergency care. J Roukema EW Steyerberg A van Meurs M Ruige J van der Lei HA Moll, Emerg Med J 2006 23 906 10 10.1136/emj.2006.038877 17130595
30. Validation of the Emergency Severity Index (ESI) in self-referred patients in a European emergency department. J Elshove-Bolk F Mencl BT van Rijswijck MP Simons AB van Vugt, Emerg Med J 2007 24 170 4 10.1136/emj.2006. 039883 17351220
31. GJCM Engwirda-Kromdijk GH Blijham CMA Veldkamp H de Haes, [The development of a core questionnaire for patient satisfaction research in academic hospitals] Utrecht: Federation of Academic Hospitals 2002
32. Horn JE van, [Psychometric analysis of DOSB] Tilburg: Catholic University Brabant 1993