Comparison of process quality characteristics based on change request data

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Volumn 5338 LNCS, Issue , 2008, Pages 127-140

  Schackmann, Holger ^a   Lichter, Horst ^a  

^a RWTH AACHEN UNIVERSITY   (Germany)

Author keywords

Change request management; Measurement tool; Metric specification; Process metrics; Software measurement design

Indexed keywords

SOFTWARE ENGINEERING;

APPROPRIATE METRICS; ASSESSMENT OF PROCESS; CRM SYSTEMS; MEASUREMENT TOOLS; PROCESS METRICS; PROCESS QUALITY; SOFTWARE MEASUREMENT; TARGET ORIENTED;

INFORMATION MANAGEMENT;

EID: 58049114084     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/978-3-540-89403-2_12     Document Type: Conference Paper

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