메뉴 건너뛰기




Volumn 34, Issue 3, 2008, Pages 370-391

Tower, am I cleared to land?: Problematic communication in aviation discourse

Author keywords

[No Author keywords available]

Indexed keywords


EID: 57749135137     PISSN: 03603989     EISSN: 14682958     Source Type: Journal    
DOI: 10.1111/j.1468-2958.2008.00325.x     Document Type: Article
Times cited : (40)

References (51)
  • 2
    • 70350228397 scopus 로고
    • A stress-based analysis in air traffic control
    • In N. McDonald, N. Johnston, & R. Fuller (Eds.), Aldershot, UK: Avebury
    • Bellorini, A., & Decortis, F. (1995). A stress-based analysis in air traffic control. In N. McDonald, N. Johnston, & R. Fuller (Eds.), Human factors in aviation operations (pp. 95-101). Aldershot, UK: Avebury.
    • (1995) Human Factors in Aviation Operations , pp. 95-101
    • Bellorini, A.1    Decortis, F.2
  • 3
    • 0003655596 scopus 로고
    • Information transfer problems in the aviation system
    • Moffett Field, CA: NASA Ames Research Center
    • Billings, C. E., & Cheaney, E. S. (1981). Information transfer problems in the aviation system (NASA Technical Paper 1875). Moffett Field, CA: NASA Ames Research Center.
    • (1981) NASA Technical Paper 1875
    • Billings, C.E.1    Cheaney, E.S.2
  • 4
    • 0015117984 scopus 로고
    • Analysis of mental processes involved in air traffic control
    • Bisseret, A. (1971). Analysis of mental processes involved in air traffic control. Ergonomics, 14, 565-570.
    • (1971) Ergonomics , vol.14 , pp. 565-570
    • Bisseret, A.1
  • 6
  • 9
    • 10444249203 scopus 로고
    • Pilot-air traffic control communications: It's not (only) what you say, it's how you say it
    • Cushing, S. (1995). Pilot-air traffic control communications: It's not (only) what you say, it's how you say it. Flight Safety Digest, 13(7), 1-10.
    • (1995) Flight Safety Digest , vol.13 , Issue.7 , pp. 1-10
    • Cushing, S.1
  • 10
    • 70350227182 scopus 로고
    • AWAS (Aircrew workload assessment system): Issues of theory, implementation and validation
    • In N. McDonald, N. Johnston, & R. Fuller (Eds.), Aldershot, UK: Avebury
    • Davies, A. K., Tomoszek, A., Hicks, M. R., & White, J. (1995). AWAS (Aircrew workload assessment system): Issues of theory, implementation and validation. In N. McDonald, N. Johnston, & R. Fuller (Eds.), Human factors in aviation operations (pp. 319-324). Aldershot, UK: Avebury.
    • (1995) Human Factors in Aviation Operations , pp. 319-324
    • Davies, A.K.1    Tomoszek, A.2    Hicks, M.R.3    White, J.4
  • 11
    • 0002625408 scopus 로고
    • Human performance and systems safety considerations in aviation mishaps
    • Diehl, A. E. (1991). Human performance and systems safety considerations in aviation mishaps. International Journal of Aviation Psychology, 1, 97-106.
    • (1991) International Journal of Aviation Psychology , vol.1 , pp. 97-106
    • Diehl, A.E.1
  • 13
    • 0001824669 scopus 로고
    • Introductory overview
    • In E. Wiener & D. Nagel (Eds.), San Diego, CA: Academic
    • Edwards, E. (1988). Introductory overview. In E. Wiener & D. Nagel (Eds.), Human factors in aviation (pp. 3-25). San Diego, CA: Academic.
    • (1988) Human Factors in Aviation , pp. 3-25
    • Edwards, E.1
  • 14
    • 70350227181 scopus 로고
    • Complacere: An unconscious reaction to bad communication
    • In N. McDonald, N. Johnston, & R. Fuller (Eds.), Aldershot, UK: Avebury
    • Fahlgren, G. (1995). Complacere: An unconscious reaction to bad communication. In N. McDonald, N. Johnston, & R. Fuller (Eds.), Human factors in aviation operations (pp. 255-260). Aldershot, UK: Avebury.
    • (1995) Human Factors in Aviation Operations , pp. 255-260
    • Fahlgren, G.1
  • 19
    • 85025422432 scopus 로고
    • Conversational mitigation
    • Fraser, B. (1980). Conversational mitigation. Journal of Pragmatics, 4, 341-350.
    • (1980) Journal of Pragmatics , vol.4 , pp. 341-350
    • Fraser, B.1
  • 20
    • 15244353112 scopus 로고
    • Information transfer between air traffic control and aircraft: Communication problems in flight operations
    • Palo Alto, CA: NASA
    • Grayson, R. L., & Billings, C. E. (1981). Information transfer between air traffic control and aircraft: Communication problems in flight operations (NASA Technical Paper 1875). Palo Alto, CA: NASA.
    • (1981) NASA Technical Paper 1875
    • Grayson, R.L.1    Billings, C.E.2
  • 21
    • 0000534475 scopus 로고
    • Logic and conversation
    • In P. Cole & J. L. Morgan (Eds.), New York: Academic Press
    • Grice, H. P. (1975). Logic and conversation. In P. Cole & J. L. Morgan (Eds.), Syntax and semantics, Vol.3: Speech acts (pp. 41-58). New York: Academic Press.
    • (1975) Syntax and Semantics, Vol. 3: Speech Acts , pp. 41-58
    • Grice, H.P.1
  • 23
    • 34250756132 scopus 로고    scopus 로고
    • Answering the call for a standard reliability measure for coding data
    • Hayes, A. F., & Krippendorff, K. (2007). Answering the call for a standard reliability measure for coding data. Communication Methods and Measures, 1, 77-89.
    • (2007) Communication Methods and Measures , vol.1 , pp. 77-89
    • Hayes, A.F.1    Krippendorff, K.2
  • 24
    • 1842281959 scopus 로고
    • Air traffic control
    • In E. Wiener & D. Nagel (Eds.), San Diego, CA: Academic
    • Hopkin, V. D. (1988). Air traffic control. In E. Wiener & D. Nagel (Eds.), Human factors in aviation (pp. 639-663). San Diego, CA: Academic.
    • (1988) Human Factors in Aviation , pp. 639-663
    • Hopkin, V.D.1
  • 25
    • 11144312319 scopus 로고    scopus 로고
    • Miscommunication between pilots and air traffic control
    • Jones, R. K. (2003). Miscommunication between pilots and air traffic control. Language Problems & Language Planning, 27, 233-248.
    • (2003) Language Problems & Language Planning , vol.27 , pp. 233-248
    • Jones, R.K.1
  • 26
    • 0008216855 scopus 로고
    • Human workload in aviation
    • In E. Wiener & D. Nagel (Eds.), San Diego, CA: Academic
    • Kantowitz, B. H., & Casper, P. A. (1988). Human workload in aviation. In E. Wiener & D. Nagel (Eds.), Human factors in aviation (pp. 157-187). San Diego, CA: Academic.
    • (1988) Human Factors in Aviation , pp. 157-187
    • Kantowitz, B.H.1    Casper, P.A.2
  • 28
    • 0022150409 scopus 로고
    • Actions not as planned in military air traffic control
    • Langen-Fox, C. P., & Empson, J. A. C. (1985). Actions not as planned in military air traffic control. Ergonomics, 28, 1509-1521.
    • (1985) Ergonomics , vol.28 , pp. 1509-1521
    • Langen-Fox, C.P.1    Empson, J.A.C.2
  • 29
    • 70350234649 scopus 로고
    • Foreward
    • In E. Wiener & D. Nagel (Eds.), San Diego, CA: Academic
    • Lederer, J. (1988). Foreward. In E. Wiener & D. Nagel (Eds.), Human factors in aviation (pp. v-xvii). San Diego, CA: Academic.
    • (1988) Human Factors in Aviation
    • Lederer, J.1
  • 30
    • 84971922877 scopus 로고
    • The quantitative study of communicative success: Politeness and accidents in aviation discourse
    • Linde, C. (1988). The quantitative study of communicative success: Politeness and accidents in aviation discourse. Language and Society, 17, 375-399.
    • (1988) Language and Society , vol.17 , pp. 375-399
    • Linde, C.1
  • 31
    • 0018462523 scopus 로고
    • Short-term memory factors in ground controller/pilot communication
    • Loftus, G. R., Dark, V. J., & Williams, D. (1979). Short-term memory factors in ground controller/pilot communication. Human Factors, 21, 169-181.
    • (1979) Human Factors , vol.21 , pp. 169-181
    • Loftus, G.R.1    Dark, V.J.2    Williams, D.3
  • 32
    • 0031171745 scopus 로고    scopus 로고
    • Predicting pilot-error incidents of US airline pilots using logistic regression
    • McFadden, K. (1997). Predicting pilot-error incidents of US airline pilots using logistic regression. Applied Ergonomics, 28, 209-212.
    • (1997) Applied Ergonomics , vol.28 , pp. 209-212
    • McFadden, K.1
  • 33
    • 0012259638 scopus 로고
    • The influence of ATC message length and timing on pilot communication
    • Moffett Field, CA: NASA Ames Research Center
    • Morrow, D., & Rodvold, M. (1993). The influence of ATC message length and timing on pilot communication (NASA Contractor Report 177621). Moffett Field, CA: NASA Ames Research Center.
    • (1993) NASA Contractor Report 177621
    • Morrow, D.1    Rodvold, M.2
  • 36
    • 0031285557 scopus 로고    scopus 로고
    • Deliberate decision making by aircraft pilots: A simple re minder to avoid decision making under panic
    • Murray, S. R. (1997). Deliberate decision making by aircraft pilots: A simple re minder to avoid decision making under panic. International Journal of Aviation Psychology, 7, 83-100.
    • (1997) International Journal of Aviation Psychology , vol.7 , pp. 83-100
    • Murray, S.R.1
  • 37
    • 0010721043 scopus 로고
    • Effects of satellite-and voice-switching-equipment transmission delays on air traffic control communications
    • Nadler, E., Mengert, P., DiSario, R., & Sussman, E. D. (1993). Effects of satellite-and voice-switching-equipment transmission delays on air traffic control communications. International Journal of Aviation Psychology, 3, 315-325.
    • (1993) International Journal of Aviation Psychology , vol.3 , pp. 315-325
    • Nadler, E.1    Mengert, P.2    DiSario, R.3    Sussman, E.D.4
  • 38
    • 0002472201 scopus 로고
    • Human error in aviation operations
    • In E. Wiener & D. Nagel (Eds.), San Diego, CA: Academic
    • Nagel, D. C. (1988). Human error in aviation operations. In E. Wiener & D. Nagel (Eds.), Human factors in aviation (pp. 263-303). San Diego, CA: Academic.
    • (1988) Human Factors in Aviation , pp. 263-303
    • Nagel, D.C.1
  • 39
  • 40
    • 0028102657 scopus 로고
    • Cognitive failure analysis for aircraft accident investigation
    • O'Hare, D., Wiggins, M., Batt, R., & Morrison, D. (1994). Cognitive failure analysis for aircraft accident investigation. Ergonomics, 37, 1855-1869.
    • (1994) Ergonomics , vol.37 , pp. 1855-1869
    • O'Hare, D.1    Wiggins, M.2    Batt, R.3    Morrison, D.4
  • 41
    • 0031285788 scopus 로고    scopus 로고
    • Evaluating controller communication time as a measure of workload
    • Porterfield, D. H. (1997). Evaluating controller communication time as a measure of workload. International Journal of Aviation Psychology, 7, 171-182.
    • (1997) International Journal of Aviation Psychology , vol.7 , pp. 171-182
    • Porterfield, D.H.1
  • 42
    • 47749106206 scopus 로고
    • Stress and crew performance: Challenges for aeronautical decision making training
    • In N. Johnston, N. McDonald, & R. Fuller (Eds.), Aldershot, UK: Avebury
    • Prince, C., Bowers, C. A., & Salas, E. (1994). Stress and crew performance: Challenges for aeronautical decision making training. In N. Johnston, N. McDonald, & R. Fuller (Eds.), Aviation psychology in practice (pp. 286-305). Aldershot, UK: Avebury.
    • (1994) Aviation Psychology in Practice , pp. 286-305
    • Prince, C.1    Bowers, C.A.2    Salas, E.3
  • 43
    • 0342531990 scopus 로고
    • Cognitive task analysis in air traffic controller and aviation crew training
    • In N. Johnston, N. McDonald, & R. Fuller (Eds.), Aldershot, UK: Avebury
    • Redding, R. E., & Seamster, T. L. (1994). Cognitive task analysis in air traffic controller and aviation crew training. In N. Johnston, N. McDonald, & R. Fuller (Eds.), Aviation psychology in practice (pp. 190-222). Aldershot, UK: Avebury.
    • (1994) Aviation Psychology in Practice , pp. 190-222
    • Redding, R.E.1    Seamster, T.L.2
  • 44
    • 0002527886 scopus 로고
    • The conduit metaphor-a case of frame conflict in our language about language
    • In A. Ortony (Ed.), Cambridge, UK: Cambridge University Press
    • Reddy, M. (1981). The conduit metaphor-A case of frame conflict in our language about language. In A. Ortony (Ed.), Metaphor and thought (pp. 284-323). Cambridge, UK: Cambridge University Press.
    • (1981) Metaphor and Thought , pp. 284-323
    • Reddy, M.1
  • 46
    • 0002995153 scopus 로고
    • An initial investigation of the usability of conversational data for doing sociology
    • In D. Sudnow (Ed.), New York: Free Press
    • Sacks, H. (1972). An initial investigation of the usability of conversational data for doing sociology. In D. Sudnow (Ed.), Studies in social interaction (pp. 31-74). New York: Free Press.
    • (1972) Studies in Social Interaction , pp. 31-74
    • Sacks, H.1
  • 47
    • 0025410102 scopus 로고
    • Ergonomics in air traffic control
    • Stager, P., & Hameluck, D. (1990). Ergonomics in air traffic control. Ergonomics, 33, 493-499.
    • (1990) Ergonomics , vol.33 , pp. 493-499
    • Stager, P.1    Hameluck, D.2
  • 48
    • 70350231520 scopus 로고
    • Organizational communication and technological risk
    • In L. Wilkins & P. Patterson (Eds.), New York: Greenwood Press
    • Tompkins, P. (1991). Organizational communication and technological risk. In L. Wilkins & P. Patterson (Eds.), Risky business: Communicating issues of science, risk, and public policy (pp. 113-129). New York: Greenwood Press.
    • (1991) Risky Business: Communicating Issues of Science, Risk, and Public Policy , pp. 113-129
    • Tompkins, P.1
  • 49
    • 0042631256 scopus 로고    scopus 로고
    • A few words on telementation
    • Toolan, M. (1997). A few words on telementation. Language Sciences, 19(1), 79-91.
    • (1997) Language Sciences , vol.19 , Issue.1 , pp. 79-91
    • Toolan, M.1
  • 50
    • 0002373421 scopus 로고
    • Information processing
    • In E. Wiener & D. Nagel (Eds.), San Diego, CA: Academic
    • Wickens, C. D., & Flach, J. M. (1988). Information processing. In E. Wiener & D. Nagel (Eds.), Human factors in aviation (pp. 111-155). San Diego, CA: Academic.
    • (1988) Human Factors in Aviation , pp. 111-155
    • Wickens, C.D.1    Flach, J.M.2
  • 51
    • 0031285562 scopus 로고    scopus 로고
    • Human factors analysis of post-accident data: Applying theoretical taxonomies of human error
    • Wiegmann, D. A., & Shappell, S. A. (1997). Human factors analysis of post-accident data: Applying theoretical taxonomies of human error. International Journal of Aviation Psychology, 7, 67-81.
    • (1997) International Journal of Aviation Psychology , vol.7 , pp. 67-81
    • Wiegmann, D.A.1    Shappell, S.A.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.