Demand chain management+response management=increased customer satisfaction

International Journal of Physical Distribution and Logistics Management

Volumn 38, Issue 9, 2008, Pages 699-725

  Walters, David ^a  

^a UNIVERSITY OF SYDNEY   (Australia)

Author keywords

Customer satisfaction; Demand management; Supply chain management

Indexed keywords

EID: 57149126536     PISSN: 09600035     EISSN: None     Source Type: Journal    
DOI: 10.1108/09600030810925980     Document Type: Article

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