Design, marketing, strategy? Where does user research belong?

Conference on Human Factors in Computing Systems - Proceedings

Volumn , Issue , 2008, Pages 2241-2244

  Rohrer, Christian ^a   Au, Irene ^b   Darnell, Elissa ^a   Dickenson, Nancy ^a   Evenson, Shelley ^c   Kaasgaard, Klaus ^d  

^a EBAY INC   (United States)

^b GOOGLE INC   (United States)

^c CARNEGIE MELLON UNIVERSITY   (United States)

^d YAHOO INC   (United States)

Author keywords

Design management; Market research; Organizational issues; Strategy; User experience research

Indexed keywords

COLLEGE BUILDINGS; HUMAN COMPUTER INTERACTION; HUMAN ENGINEERING; MARKETING;

DESIGN MANAGEMENT; MARKET RESEARCH; ORGANIZATIONAL ISSUES; STRATEGY; USER EXPERIENCE RESEARCH;

COMPUTER SYSTEMS;

EID: 57049114349     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/1358628.1358659     Document Type: Conference Paper

References (3)

1. Anderson, Richard I. Organizational limits to HCI: Conversations with Don Norman and Janice Rohn. interactions, Vol. 7, Issue 4 (2000).
2. Rohrer, Christian. Chicken? Egg? Integrating Research and Design in the Real World. Ambidextrous Stanford Journal of Design (Winter, 2006).
3. Scanlon, Jesse. Wanted: VPs of Design. Business Week, August 29 (2007).