Visual support for work assignment in process-aware information systems

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Volumn 5240 LNCS, Issue , 2008, Pages 67-83

  De Leoni, Massimiliano ^a   Van Der Aalst, W M P ^b,c   Ter Hofstede, A H M ^c  

^a SAPIENZA UNIVERSITY OF ROME   (Italy)

^b EINDHOVEN UNIVERSITY OF TECHNOLOGY   (Netherlands)

^c QUEENSLAND UNIVERSITY OF TECHNOLOGY   (Australia)

Author keywords

Process aware Information Systems; Work list visualisation; YAWL

Indexed keywords

ELECTRONIC MAIL; ENTERPRISE RESOURCE MANAGEMENT; INFORMATION SYSTEMS; OFFICE BUILDINGS; PROCESS DESIGN; VISUALIZATION;

CONTEXT INFORMATION; ENTERPRISE INFORMATION SYSTEM; GRAPHICAL INTERFACE; ORGANISATIONAL STRUCTURE; PROCESS-AWARE INFORMATION SYSTEMS; WORK LIST VISUALISATION; WORK-FLOW SYSTEMS; YAWL;

INFORMATION USE;

EID: 57049087472     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/978-3-540-85758-7_8     Document Type: Conference Paper

References (11)

1. Dumas, M., van der Aalst, W.M.P., ter Hofstede, A.H.M.: Process-Aware Information Systems: Bridging People and Software Through Process Technology, Wiley, Chichester (2005)
2. Catarci, T., de Leoni, M., Marrella, A., Mecella, M., Vetere, G., Salvatore, B., Dustdar, S., Juszczyk, L., Manzoor, A., Truong, H.L.: Pervasive Software Environments for Supporting Disaster Responses, IEEE Internet Computing 12, 26-37 (2008)
3. Hansen, G.: Automated Business Process Reengineering: Using the Power of Visual Simulation Strategies to Improve Performance and Profit. Prentice-Hall, Englewood Cliffs (1997)
4. van der Aalst, W.M.P., van Dongen, B., Christian, G., Mans, R.S., Alva de Medeiros, A., Rozinat, A., Rubin, V., Song, M., Verbeek, H.M.W., Weijters, A.J.M.M.: Prom 4.0: Comprehensive support for real process analysis. In: Kleijn, J., Yakovlev, A. (eds.) ICATPN 2007. LNCS, vol. 4546, pp. 484-494. Springer, Heidelberg (2007)
5. Bobrik, R., Reichert, M., Bauer, T.: View-based process visualization. In: Alonso, G., Dadam, P., Rosemann, M. (eds.) BPM 2007. LNCS, vol. 4714, pp. 88-95. Springer, Heidelberg (2007)
6. Luttighuis, P., Lankhorst, M., Wetering, R., Bal, R., Berg, H.: Visualising business processes. Computer Languages 27, 39-59 (2001)
7. Streit, A., Pham, B., Brown, R.: Visualization support for managing large business process specifications. In: van der Aalst, W.M.P., Benatallah, B., Casati, F., Curbera, F. (eds.) BPM 2005. LNCS, vol. 3649, pp. 205-219. Springer, Heidelberg (2005)
8. Wright, W.: Business Visualization Adds Value. IEEE Computer Graphics and Applications 18, 39 (1998)
9. Brown, R., Paik, H.Y.: Resource-centric worklist visualisation. In: Meersman, R., Tari, Z. (eds.) OTM 2005. LNCS, vol. 3760, pp. 94-111. Springer, Heidelberg (2005)
10. Kumar, A., van der Aalst, W.M.P., Verbeek, H.: Dynamic Work Distribution in Workflow Management Systems: How to Balance Quality and Performance? Journal of Management Information Systems 18, 157-193 (2002)
11. Russell, N., van der Aalst, W.M.P., ter Hofstede, A.H.M., Edmond, D.: Workflow resource patterns: Identification, representation and tool support. In: Pastor, Ó., Falcão e Cunha, J. (eds.) CAiSE 2005. LNCS, vol. 3520, pp. 216-232. Springer, Heidelberg (2005)