The influence of motives and styles in mediation on online dispute resolution

Proceedings of the 4th International Workshop on Online Dispute Resolution, ODR 2007 - In Conjunction with the 11th International Conference on Artificial Intelligence and Law, ICAIL 2007

Volumn , Issue , 2007, Pages 31-35

  Uijttenbroek, Elisabeth M ^a  

^a NONE

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[No Author keywords available]

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EID: 56749183153     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (41)

1. Katsh, E. and Rifkin, J. 2001. Online Dispute Resolution. Resolving Conflicts in Cyberspace, Jossey-Bass, San Fransisco
2. Lax, D. and Sebenius, J. The Manager as Negotiator. New York: Free Press, 1986.
3. Moore, C.W. "Mediator Communication and Influence in Conflict Management Interventions: A Practitioner's Reflections on Theory and Practice." In J.P. Folger and T.S. Jones (eds.), New Directions in Mediation, Communication Research and Perspectives. Thousand Oaks, Calif.: Sage, 1994.
4. MacFarlane, J. Dispute Resolution: Readings and Case Studies. Toronto: Emond Montgomery, 1999
5. Walton & McKersie, 1965. Raiffa, 1982
6. Bercovitsch, J. Mediation and Negotiation, techniques of, http://www.posc.canterbury.ac.nz/staff-pages/jbercovitch/publications/ jbmednnegtechniqs98.pdf
7. Bercovitsch, J. Mediation and Negotiation, techniques of, http://www.posc.canterbury.ac.nz/staff-pages/jbercovitch/publications/ jbmednnegtechniqs98.pdf
8. Bercovitsch, J. Mediation and Negotiation, techniques of, http://www.posc.canterbury.ac.nz/staff-pages/jbercovitch/publications/ jbmednnegtechniqs98.pdf
9. Bercovitsch, J. Mediation and Negotiation, techniques of, http://www.posc.canterbury.ac.nz/staff-pages/jbercovitch/publications/ jbmednnegtechniqs98.pdf
10. Bercovitsch, J. Mediation and Negotiation, techniques of, http://www.posc.canterbury.ac.nz/staff-pages/jbercovitch/publications/ jbmednnegtechniqs98.pdf
11. Burton, J.W., 1969. Conflict and communication: The use of controlled communication in international relations. New York: Free Press.
12. Bercovitsch, J.J. and Houston, A. 1996. The study of international mediation: Theoretical issues and empirical evidence. In Resolving international conflicts, edited by Jacob Bercovitsch, 11-35. Boulder, CO: Lynne Rienner.
13. Touval, S. and Zartman, W. 1985. Introduction: Mediation in theory. In International mediation in theory and practice, edited by Saadia Touval and I. William Zartman, 7-17, Boulder, CO: Westview
14. Keashly, L. and Fisher, R.J. 1996. A contingency perspective on conflict interventions: Theoretical and practical considerations. In Resolving international conflicts, edited by Jacob Bercovitsch. Boulder, CO: Lynne Rienner
15. Etcheson, Steven C. "Transformative Mediation: A New Current in the Mainstream." Policy Studies Journal. 27:2, 1999, 393-396.
16. Zumeta, Zena D., J.D. "Styles of Mediation: Facilitative, Evaluative, and Transformative Mediation." Sept 2000. Mediate.Com website article. www.mediate.com/articles/zumeta.cfm
17. Beardsley, K.C., Quinn, D.M., Biswas, B. and Wilkenfeld, J. 2006. Mediation Style and Crisis Outcomes. In Journal of Conflict Resoltion, Vol. 50, no. 1, 58-86, Sage Publication.
18. See also Kressel, K. 1972. Labor mediation: An exploratory survey. Albany, NY: Association of Labor Mediation Agencies.
19. Carnevale, P.J.D. 1986. Strategic choice in mediation. Negotiation Journal, 2:41-56
20. Touval, S. and Zartman, W. 1985. Introduction: Mediation in theory. In International mediation in theory and practice, edited by Saadia Touval and I. William Zartman, 7-17, Boulder, CO: Westview
21. Transformative Mediation is a newer style of information and proposed by Bush and Folger. Bush, Robert and Joseph Folger. The Promise of Mediation: Responding to Conflict Through Empowerment and Recognition. Jossey-Bass: San Francisco, Gregorio 1994.
22. Billikopf-Encina,. "Narrative Mediation: A New Approach to Conflict Resolution." International Journal of Conflict Management. 13:1, 2002, 100-104.
23. Billikopf-Encina, Gregorio. "Narrative Mediation: A New Approach to Conflict Resolution." International Journal of Conflict Management. 13:1, 2002, 100-104
24. A.G. Hammond, 2003. "How Do You Write "Yes"?: A study on the Effectiveness of Online Dispute Resolution. Conflict Resolution Quarterly, vol. 20, no. 3, Spring 2003. Wiley Periodicals Inc.
25. http://www.best-project.nl
26. Zumeta, Zena D., J.D. "Styles of Mediation: Facilitative, Evaluative, and Transformative Mediation." Sept 2000. Mediate.Com website article. www.mediate.com/articles/zumeta.cfm.
27. See also Thiessen & Zeleznikow (2004) about automated negotiation with structured forms and negotiation support systems (automated mediation).
28. An example is the Australian Family-Winner system, Zeleznikow & Bellucci 2004, p.55-57
29. Blind bidding is also suitable to be approached autmatically. Blind bidding is often used in insurance conflicts. C.Rule, ODR Sectionb Editorial Fall 2000, Jun 2000. http://www.mediate.com
30. A.G. Hammond, 2003. "How Do You Write "Yes"?: A study on the Effectiveness of Online Dispute Resolution. Conflict Resolution Quarterly, vol. 20, no. 3, Spring 2003. Wiley Periodicals Inc.
31. See for example http://emediation.nl
32. Evaluative mediation developed in the 1980's in response to the increased number of court-ordered and court-referred mediations. Etcheson, Steven C. "Transformative Mediation: A New Current in the Mainstream." Policy Studies Journal. 27:2, 1999, 393-396
33. Russell, Rick. "Conflict Analysis in Relation to Mediator Strategy and Type." Sept 2002. Mediate.Com website article. www.mediate.com/ articles/russelr.cfm
34. Raines, Susan (2004). The Practice of Mediation Online: Techniques to Use or Avoid when Mediating in Cyberspace, http://www.odr.info/unforum2004/raines. htm
35. Brainstorm sessions are held by the Dutch Foundation Dispute Resolution Organisation and Automation, see also http://www.mediationenarbitrageinict.nl
36. K. Foster (1996). A Study in Mediation Styles: A Comparative Analysis of Evaluative and Transformative Styles. http://ww.adr.gov
37. K. Foster (1996). A Study in Mediation Styles: A Comparative Analysis of Evaluative and Transformative Styles. http://ww.adr.gov
38. A.G. Hammond, 2003. "How Do You Write "Yes"?: A study on the Effectiveness of Online Dispute Resolution. Conflict Resolution Quarterly, vol. 20, no. 3, Spring 2003. Wiley Periodicals Inc
39. Winslade, John, Gerald Monk, and Alison Cotter. 1998. Negotiation Journal. "A Narrative Approach to the Practice of Mediation." 14(1): 21-43
40. Winslade, John, Gerald Monk, and Alison Cotter. 1998. Negotiation Journal. "A Narrative Approach to the Practice of Mediation." 14(1): 21-43
41. Winslade, John, Gerald Monk, and Alison Cotter. 1998. Negotiation Journal. "A Narrative Approach to the Practice of Mediation." 14(1): 21-43