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1
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Making sense of knowledge management
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March
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Birkinshaw, J. (2001a) ‘Making sense of knowledge management’, Ivey Business Journal, March, Vol. 65, No. 1, pp.32–36.
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Ivey Business Journal
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Birkinshaw, J.1
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Why is knowledge management so difficult?
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Spring
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Birkinshaw, J. (2001b) ‘Why is knowledge management so difficult?’, Business Strategy Review, Spring, Vol. 12, No. 1, pp.11–18.
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Business Strategy Review
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Birkinshaw, J.1
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Diagnosing cultural barriers to knowledge management
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November
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DeLong, D. and Fahey, L. (2000) ‘Diagnosing cultural barriers to knowledge management’, The Academy of Management Executive, November, Vol. 14, No. 4, pp.113—117.
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The Academy of Management Executive
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DeLong, D.1
Fahey, L.2
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Knowledge management’s social dimension: lessons from Nucor Steel
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Fall
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Gupta, A. and Govindarajan, V. (2000) ‘Knowledge management’s social dimension: lessons from Nucor Steel’, Sloan Management Review, Fall, Vol. 42, No. 1, pp.71–76.
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Sloan Management Review
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Gupta, A.1
Govindarajan, V.2
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What’s your strategy for managing knowledge?
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March-April
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Hansen, M., Nohria, N. and Tierney, T. (1999) ‘What’s your strategy for managing knowledge?’, Harvard Business Review, March-April, Vol. 77, No. 2, pp.106–112.
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Harvard Business Review
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Hansen, M.1
Nohria, N.2
Tierney, T.3
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Helping knowledge management be all it can be
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Horwitch, M. and Armacost, R. (2002) ‘Helping knowledge management be all it can be’, Journal of Business Strategy, Vol. 23, No. 3, pp.26–31.
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(2002)
Journal of Business Strategy
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Horwitch, M.1
Armacost, R.2
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Knowledge management as a sustained competitive advantage
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March
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Murray, P. (2002) ‘Knowledge management as a sustained competitive advantage’, Ivey Business Journal, March, Vol. 66, No. 4, pp.71–76.
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Ivey Business Journal
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Murray, P.1
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Where technology and knowledge meet
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November
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Silver, C. (2000) ‘Where technology and knowledge meet’, Journal of Business Strategy, November, Vol. 21, No. 6, pp.28–36.
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(2000)
Journal of Business Strategy
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Silver, C.1
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Technology and knowledge: bringing a “generating gap”
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Spiegler, I. (2003) ‘Technology and knowledge: bringing a “generating gap”’, Information and Management, Vol. 40, No. 6, pp.533–539.
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Information and Management
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Spiegler, I.1
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14
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Prentice Hall
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Turban, E., Lee, J., King, D. and Chung, H.M. (2000) Electronic Commerce: A Managerial Perspective’, Prentice Hall.
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(2000)
Electronic Commerce: A Managerial Perspective
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Turban, E.1
Lee, J.2
King, D.3
Chung, H.M.4
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16
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The sharing culture
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Comeau-Kirschner, C. (2000) ‘The sharing culture’, Management Review, January, pp.8–11.
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(2000)
Management Review
, vol.January
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Comeau-Kirschner, C.1
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Technology is not enough: improving performance by building organizational memory
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Spring
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Cross, R. and Baird, L. (2000) ‘Technology is not enough: improving performance by building organizational memory’, Sloan Management Review, Spring, Vol. 41, No. 3, pp.69–75.
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Sloan Management Review
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Cross, R.1
Baird, L.2
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Knowledge management: in search of the philosophers’ stone
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Summer
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Empson, L. (1999) ‘Knowledge management: in search of the philosophers’ stone’, Business Strategy Review, Summer, Vol. 10, No. 2, pp.67–70.
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(1999)
Business Strategy Review
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Empson, L.1
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Knowledge management
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Ettorre, B. (1999) ‘Knowledge management’, Management Review, April, pp.8–14.
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(1999)
Management Review
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Ettorre, B.1
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Knowledge management in global organizations in the 21st century
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15 October
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Flanagan, R. (1999) ‘Knowledge management in global organizations in the 21st century’, HRMagazine, 15 October, Vol. 44, No. 11, pp.54–57.
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HRMagazine
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Flanagan, R.1
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Knowledge management: the way forward
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Gore, C. (1999) ‘Knowledge management: the way forward’, Total Quality Management, July, pp.554–558.
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(1999)
Total Quality Management
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Gore, C.1
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Mining the store
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March
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Hall, O. (2001) ‘Mining the store’, Journal of Business Strategy, March, Vol. 22, No. 2, pp.24–27.
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(2001)
Journal of Business Strategy
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Hall, O.1
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Knowledge management: the man-machine meld
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Quinn, J., Anderson, P. and Finkelstein, S. (1999) ‘Knowledge management: the man-machine meld’, Journal of Business Strategy, March-April, pp.36–45.
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(1999)
Journal of Business Strategy
, vol.March-April
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Quinn, J.1
Anderson, P.2
Finkelstein, S.3
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24
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Knowledge management: system or culture?
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August
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Verespej, M. (1999) ‘Knowledge management: system or culture?’, Industry Week, August, Vol. 248, No. 15, pp.20–23.
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(1999)
Industry Week
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Verespej, M.1
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Managing codified knowledge
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Summer
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Zack, M. (1999) ‘Managing codified knowledge’, Sloan Management Review, Summer, Vol. 40, No. 4, pp.45–51.
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(1999)
Sloan Management Review
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Zack, M.1
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