An expert system approach to assess service performance of travel intermediary

Expert Systems with Applications

Volumn 36, Issue 2 PART 2, 2009, Pages 2987-2996

  Lin, Chin Tsai ^a   Lee, Chuan ^b   Chen, Wen Yu ^a  

^a YUANPEI UNIVERSITY   (Taiwan)

^b MING CHUAN UNIVERSITY   (Taiwan)

Author keywords

ANP; MCDM; Service performance; Tour operator; Tourism distribution system

Indexed keywords

COMPETITION; DECISION MAKING;

ANALYTIC NETWORK PROCESS; MCDM; MULTIPLE CRITERIA DECISION MAKING; RESEARCH RESULTS; SERVICE PERFORMANCE; TOUR OPERATOR; TOURISM DISTRIBUTION SYSTEM; TRAVEL INTERMEDIARIES;

EXPERT SYSTEMS;

EID: 56349172089     PISSN: 09574174     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.eswa.2008.01.079     Document Type: Article

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