Conceptualization of a robust performance assessment and evaluation model for consolidating community water systems

Journal of Environmental Management

Volumn 90, Issue 2, 2009, Pages 786-797

  Rogers, Jeffrey W ^a   Louis, Garrick E ^a  

^a UNIVERSITY OF VIRGINIA   (United States)

Author keywords

Performance assessment; Public drinking water supply; Systems analysis

Indexed keywords

ARTIFICIAL INTELLIGENCE; DECISION SUPPORT SYSTEMS; FINANCE; POTABLE WATER; QUALITY CONTROL; SYSTEMS ANALYSIS; WATER QUALITY; WATER SUPPLY;

COMMUNITY WATER SYSTEMS; DRINKING WATER SUPPLIES; FINANCIAL ACCOUNTABILITY; LEVEL OF SERVICE; PERFORMANCE ASSESSMENT; PERFORMANCE ASSESSMENT MODELS; PERFORMANCE EVALUATION MODELS; PERFORMANCES EVALUATION; PUBLIC DRINKING WATER SUPPLY; ROBUST PERFORMANCE;

WATER SUPPLY SYSTEMS;

DRINKING WATER;

ACCOUNTABILITY; DECISION SUPPORT SYSTEM; DRINKING WATER; MODELING; PERFORMANCE ASSESSMENT; WATER ECONOMICS; WATER QUALITY; WATER RESOURCE; WATER SUPPLY;

ARTICLE; COMMUNITY; CONCEPTUAL FRAMEWORK; DECISION SUPPORT SYSTEM; FINANCIAL MANAGEMENT; PUBLIC HEALTH; QUALITY CONTROL; RESOURCE ALLOCATION; SYSTEM ANALYSIS; WATER AVAILABILITY; WATER MANAGEMENT; WATER QUALITY; WATER SUPPLY;

EID: 56249132652     PISSN: 03014797     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jenvman.2008.01.010     Document Type: Article

References (61)

1. Akosa G., Franceys R., Barker P., and Weyman T. Efficiency of water-supply and sanitation projects in Ghana. Journal of Infrastructure Systems, ASCE 1 1 (March 1995) 56-65
2. Andrews B., Gowen T., and Schumann P. Assessing performance bench marking. Journal of AWWA 91 11 (Nov 1999) 56-64
3. Ammons D. Accountability for performance: measurement and monitoring in local government (1995), International City/Council Management Association, Washington, D.C.
4. Ammons D. Municipal Benchmarks: Assessing Local Performance and Establishing Community Standards. second ed. (2001), Sage Publications, Thousand Oaks, CA
5. AWWA Webcast, Regional Cooperation: What it Means and Making it Work, Oct 3, 2007.
6. Bagheri A., Asgary A., Levy J., and Rafieian M. A performance index for assessing urban water systems: a fuzzy inference approach. Journal of AWWA 98 11 (Nov 2006) 84-92
7. Banker R., and Morey R. DEA: efficiency analysis for exogenously fixed inputs and outputs. Journal of Operations Research 34 (1986) 513-521
8. Brueck T. Developing and Implementing a Performance Measurement System: Vol. I (2000), Water Environment Research Foundation, Alexandria, VA Project 99-WWF-7
9. Burnaby P., and Herhold S. Service Efforts and Accomplishments Reporting: Water and Wastewater Treatment, Vol. 8 (1990), Government Accounting Standards Board, Norwalk, CT 287-308
10. Caulfield, H., March 2000. Early Federal Guidelines for Water Resource Evaluation. Water Resources Update, AWRA, No. 116, pp. 14-17.
11. Charles J., and Temponi C. Collective decision making on locally understandable undesirable land uses. Journal of Environmental Systems 26 2 (1998) 137-146
12. Coelho S. Performance in Water Distribution: a Systems Approach (1997), John Wiley & Sons, NY
13. Donahue E., and Hellenbrand V. GASB-34: impact on municipal water utilities. Journal of AWWA 94 10 (Oct 2002) 34-38
14. Environmental Protection Agency. Drinking Water Infrastructure Needs Survey: Second Report to Congress (Feb 1995), EPA, Washington, D.C. EPA-812-R-97-001
15. Environmental Protection Agency. 25 Years of Safe Drinking Water Act: History and Trends (Dec 1999), EPA, Washington, D.C. EPA-816-R-99-007
16. Environmental Protection Agency. Drinking Water Infrastructure Needs Survey: Second Report to Congress (Feb 1999), EPA, Washington, D.C. EPA-816-R-01-004
17. Environmental Protection Agency. Drinking Water Infrastructure Needs Survey and Assessment: Third Report to Congress (June 2005), EPA, Washington, D.C. EPA-816-R-05-001
18. Foxon T., Butler D., Dawes J., Hutchinson D., Leach M., Pearson P., and Rose D. An assessment of water demand management options from a systems approach. Journal of Chartered Institution of Water & Environmental Management 14 3 (June 2000) 171-178
19. Ginley J. Achieving excellence. Journal of AWWA 3 8 (August 2001) 32-36
20. Gregory R. Using stakeholder values to make smarter environmental decisions. Environment 42 5 (June 2000) 34-44 New York, NY
21. Hajkowicz S., McDonald G., and Smith P. An evaluation of multiple objective decision support weighting techniques in natural resources management. Journal of Environmental Planning and Management 43 4 (July 2000) 505-518
22. Hall M. River basin planning: title II river basin commissions, water resources impact. Journal of AWRA 4 3 (May 2002) 23-26
23. Hatry H., Sullivan J., Fountain J., and Kremer L. Service Efforts and Accomplishments Reporting: an Overview, Vol. 1 (1990), Government Accounting Standards Board, Norwalk, CT 1-49
24. Hatry H., Blair L., Fisk D., Greiner J., Hall J., and Schaenman P. How effective are your community services? Procedures for monitoring the effectiveness of municipal services. Journal of Infrastructure Systems 1 1 (March 1995) 56-65
25. Hatry H. Performance Measurement - Getting Results (1999), Urban Institute Press, Washington, D.C.
26. Kheireldin K., and Hussam F. Multi-criteria approach for evaluating long-term water strategies. Water International Journal, IWRA 26 4 (Dec 2001) 527-535
27. Landry C. The new economy of water, water resources impact. Journal of AWRA 4 1 (Jan 2002) 2-3
28. Laukkanen S., Kangas A., and Kangas J. Applying voting theory in natural resource management: a case of multiple-criteria group decision support. Journal of Environmental Management 64 2 (Feb 2002) 127-137
29. Louis, G., 1996. Regional Integrated Municipal Solid Waste Management in the Northeastern United States. Ph.D. thesis, Carnegie Mellon University, Pittsburgh, PA.
30. Maimone, M., 2001. Multi-criteria Evaluation Techniques in Water Resources Planning. In: AWRA/UCOWR, Proceedings, DSS for Water Resource Management, June 2001, pp. 227-232.
31. Major D. Multi-objective Water Resources Planning. Water Resources Monograph No. 4 (1977), American Geophysical Union, Washington, D.C.
32. McKee, M., Riley, J., 2001. A systems approach theory to addressing water resources management problems. In: AWRA/UCOWR Summer Specialty Conference Proceedings, DSS for Water Resources Management, June 2001, pp. 221-226.
33. Nelson R., Hsiung P., and Witt A. Optimization of Collection System Maintenance Frequency and System Performance (Feb 1999), EPA, Washington, D.C. EPA-CX-824902-01-0
34. Nero, W., Williams, K., Garrett, G., 2001. Using decision models for siting and waste water management alternatives. In: AWRA/UCOWR, Proceedings, DSS for Water Resource Management, June 2001, pp. 19-23.
35. Ostrom V., and Bish F. Comparing Urban Service Delivery Systems, Structure and Performance, Urban Affairs Annual Review, Vol. 12 (1977), Sage Publications, CA
36. Paralez L. Utility bench marking on the west Coast. Journal of AWWA 91 11 (Nov 1999) 65-71
37. Paralez L. Performance assessment in US water and wastewater utilities. Journal of AWWA 93 10 (Oct 2001) 68-76
38. Parmelee M. Trends in outsourcing for water utilities. Journal of AWWA 94 9 (Sept 2002) 54-56
39. Raucher R., Roberson J., and Harrod M. Developing performance measures for the SDWA regulatory program: melding what's countable with what counts. Journal of AWWA 98 4 (July 2006) 82-90
40. Rogers, J., May 2005.A Standardized Performance Assessment and Evaluation Model for Community Water Systems. Ph.D. dissertation, University of Virginia, Charlottesville, VA.
41. Rogers J., and Louis G. A standard efficiency metric for evaluating the performance of community water systems. Journal of AWWA 97 10 (Oct 2005) 76-86
42. Rogers J., and Louis G. A financial resource allocation model for regional water systems. Journal International Transitions in Operations Research 14 (Jan 2007) 25-37
43. Rogers J., and Louis G. A method for comparative performance assessment and evaluation of consolidating community water systems as a regional water system. ASCE, Journal of Infrastructure Systems 13 4 (Dec 2007) 280-286
44. Rogers J., and Louis G. Risk and opportunity in upgrading the U.S. drinking water infrastructure system. Journal of Environmental Management (2007) 10.1016/j.jenvman.2007.01.002
45. Rourke B., and Smith B. Community Water System Survey, Volumes I and II: Detailed Survey Result Tables and Methodology Report (Jan 1997), EPA, Washington, D.C. EPA-815-R-97-0016
46. Rung J., and Mann J. State of industry report. Journal of AWWA 97 10 (Oct 2005) 58-87
47. Saad G. Solid waste systems: performance measures and policy implications. Journal of Resource Management and Technology 22 1 (March 1994) 41-54
48. Saleth R., and Dinar A. Evaluating Institutions and Water Sector Performance. Technical Paper No. 447 (August 1999), World Bank, Washington, D.C.
49. Scharfenaker M. Dawn of the replacement era: reinvesting in the drinking water infrastructure. Journal of AWWA 93 7 (July 2001) 20-32
50. Scharfenaker M. Usepa: 3% solution can close the infrastructure gap. Journal of AWWA 94 11 (Nov 2002) 14-24
51. Shih J., Harrington W., Pizer W., and Gillingham K. Economies of scale in community water systems. Journal of AWWA 98 9 (Sept 2006) 100-108
52. Sproles N. Formulating measures of effectiveness. Journal of International Council on Systems Engineering 5 4 (Nov 2002) 253-263
53. Sullivan C. The potential for calculating a meaningful water poverty index. Water International Journal, IWRA 26 4 (Dec 2001) 471-480
54. Tzeng G., Tsaur S., Laiw Y., and Opricovic S. Multi-criteria analysis of environmental quality in Taipei: public preferences and improvement strategies. Journal of Environmental Management 65 2 (June 2002) 109-120
55. Ubbels A., and Verhallen A. Collaborative Planning in Integrated Water Resources Management: the Use of Decision Support Tools (April 2000), International Association of Hydrological Sciences Publication No. 272.2001, 37-43
56. Utility Communication Architecture (UCA) Standards Committee. Utility communication architecture. Journal of AWWA (June 2001) 68-81
57. Urquhart T., and Sklar D. Establishing service levels: the driving force of a utility. Journal of AWWA 97 1 (Jan 2005) 22-24
58. Van Der Fels-Klerx I., Goossens L., Saatkamp H., and Horst S. Elicitation of quantitative data from a heterogeneous expert pane: formal process and application in animal health. Risk Analysis 22 1 (Feb 2002) 67-81
59. Water Infrastructure Network (WIN) Coalition, April 2000. Clean and Safe Water for the 21st Century: a Renewed National Commitment to the Water and Wastewater Infrastructure.
60. Westerhoff G., Gale D., Reiter P., Haskins S., and Gilbert J. The Changing Water Utility: Creative Approaches to Effectiveness and Efficiency (1998), AWWA, Denver, CO
61. Willis K., McMahon P., Garrod G., and Powe N. Water companies' service performance and environmental tradeoffs. Journal of Environmental Planning and Management 45 3 (May 2002) 363-379