The strategic management of data quality in healthcare

Health Informatics Journal

Volumn 14, Issue 4, 2008, Pages 259-266

  Kerr, Karolyn A ^a   Norris, Tony ^b   Stockdale, Rosemary ^b  

^a Massey University ^*  (New Zealand)

^b MASSEY UNIVERSITY   (New Zealand)

Author keywords

Action research; Data quality; Health informatics; Information management; Strategy

Indexed keywords

ACCESS TO INFORMATION; ACCREDITATION; CONFERENCE PAPER; DATA ANALYSIS; DATA COLLECTION METHOD; HEALTH CARE; HEALTH CARE ORGANIZATION; INFORMATION PROCESSING; MEDICAL INFORMATICS; MEDICAL INFORMATION SYSTEM; MEDICAL RESEARCH; PATIENT CARE; PEER REVIEW;

HEALTH SERVICES RESEARCH; HUMANS; INFORMATION MANAGEMENT; MEDICAL INFORMATICS; NEW ZEALAND; QUALITY OF HEALTH CARE; RESEARCH DESIGN;

EID: 56049106619     PISSN: 14604582     EISSN: 17412811     Source Type: Journal    
DOI: 10.1177/1460458208096555     Document Type: Conference Paper

References (21)

1. Plummer A.A. Information systems methodology for building theory in health informatics: The argument for a structured approach to case study research. In 34th Hawaii International Conference on System Sciences. IEEE, 2001.
2. Redman T.C. Why care about data quality? In Data Quality in the Information Age. Artech House, 1996.
3. Malcom A. Poor data quality costs 10% of revenues, survey reveals. In Computerworld, Wellington, 1998.
4. Fuller B., Redman T.C. Data quality lessons learned at Telecom Australia. Paper presented at the QUALCON 94 Conference, Melbourne, 1994.
5. Adelman S., Moss L., Abai M. Data Strategy. New York: Addison-Wesley, 2005.
6. Juran J.M., Godfrey A.B. Juran's Quality Handbook, 5th edn. New York: McGraw-Hill, 1999.
7. Wang R.Y., Lee Y.W., Pipino L.L., Strong D.M. Manage your information as a product. Sloan Management Review 1998; (Summer); 95-105.
8. Institute of Medicine. To Err is Human. Building a Safer Health System. Washington: National Academy Press, 2000.
9. Pierce N. Health care Rx: Information. The Seattle Times 2004; 25 July.
10. Wang R.Y., Strong D.M., Guarascio L.M. Beyond accuracy: What data quality means to data consumers. Journal of Management Information Systems 1996; 12(4); 5-33.
11. Redman T.C. Data Quality: The Field Guide. Boston: Digital Press, 2001.
12. Loshin D. Enterprise Knowledge Management. The Data Quality Approach. California: Academic Press, 2001.
13. Strong D.M., Lee Y.W., Wang R.Y. Data quality in context. Communications of the ACM 1997; 40(5); 103-10.
14. Pringle M., Wilson T., Grol R. Measuring 'goodness' in individuals and healthcare systems. British Medical Journal 2002; 325; 704-7.
15. Mumford E. Action research: Helping organisations to change. In Trauth E M ed. Qualitative Research in IS: Issues and Trends. London: Idea, 2001.
16. Baskerville R., Wood-Harper A.T. A critical perspective on action research as a method for information systems research. Journal of Information Technology 1996; 11(3); 235-46.
17. Kerr K. The institutionalisation of data quality in the New Zealand health sector. PhD thesis, University of Auckland, 2006.
18. De Lusignan S., Stephens P.N., Adal N., Majeed A. Does feedback improve the quality of computerised medical records in primary care? Journal of the American Medical Informatics Association 2002; 9; 395-401.
19. Wang R.Y., Ziad M., Lee Y.W. Data Quality. Boston: Kluwer, 2001.
20. Bowen P., Fuhrer D.A., Guess F.M. Continuously improving data quality in persistent databases. Data Quality 1998; 4(1).
21. Glaser J. P. The Strategic Application of Information Technology in Health Care Organisations, 2nd edn. San Francisco: Jossey-Bass, 2002.