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Volumn 3, Issue 3-4, 2008, Pages 311-338

'Would you like fries with that, Sir?' The evolution of management theories and the rise and fall of total quality management within the American federal government

Author keywords

Clinton; Deming; Freud; Hawthorne; Japan; Juran; National Performance Review; Reagan

Indexed keywords


EID: 55949137263     PISSN: 17449359     EISSN: 17449367     Source Type: Journal    
DOI: 10.1177/1744935908095413     Document Type: Article
Times cited : (12)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.