Fraudulent Return Proclivity: An Empirical Analysis

Journal of Retailing

Volumn 84, Issue 4, 2008, Pages 461-476

  Harris, Lloyd C ^a  

^a UNIVERSITY OF WARWICK   (United Kingdom)

Author keywords

Complaining; Deshopping; Ethically questionable consumer behavior; Fraudulent returning; Illegitimate complaining; Retail borrowing

Indexed keywords

EID: 55949113826     PISSN: 00224359     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jretai.2008.09.003     Document Type: Article

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