메뉴 건너뛰기




Volumn 34, Issue 4, 2008, Pages 399-402

Issues management and inoculation: Tylenol's responsible dosing advertising

Author keywords

Corporate social responsibility; Crisis communication; Inoculation; Issues management

Indexed keywords


EID: 55749104892     PISSN: 03638111     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.pubrev.2008.08.004     Document Type: Article
Times cited : (13)

References (31)
  • 1
    • 55749112200 scopus 로고    scopus 로고
    • Alonso-Zaldivar R. (2006, December 20). Stronger warnings urged for painkillers/The FDA wants consumers to be aware that using over-the-counter drugs carries risk. Houston Chronicle, p. 1.
    • Alonso-Zaldivar R. (2006, December 20). Stronger warnings urged for painkillers/The FDA wants consumers to be aware that using over-the-counter drugs carries risk. Houston Chronicle, p. 1.
  • 2
    • 55749102949 scopus 로고    scopus 로고
    • Blue Cross Blue Shield (2007). Looking for answers: How consumers make healthcare decisions in Massachusetts. (Accessed 29.04.08).
    • Blue Cross Blue Shield (2007). Looking for answers: How consumers make healthcare decisions in Massachusetts. (Accessed 29.04.08).
  • 3
    • 39149123594 scopus 로고
    • "The decision is yours" campaign: Planned parenthood's characteristic argument of moral virtue
    • Toth E.L., and Heath R.L. (Eds), Lawrence Erlbaum, Hillsdale, NJ
    • Bostdorff D.M. "The decision is yours" campaign: Planned parenthood's characteristic argument of moral virtue. In: Toth E.L., and Heath R.L. (Eds). Rhetorical and critical approaches to public relations (1992), Lawrence Erlbaum, Hillsdale, NJ 301-313
    • (1992) Rhetorical and critical approaches to public relations , pp. 301-313
    • Bostdorff, D.M.1
  • 4
    • 0345831382 scopus 로고
    • Values advocacy: Enhancing organizational images, deflecting public criticism, and grounding future arguments
    • Bostdorff D.M., and Vibbert S.L. Values advocacy: Enhancing organizational images, deflecting public criticism, and grounding future arguments. Public Relations Review 20 2 (1994) 141-158
    • (1994) Public Relations Review , vol.20 , Issue.2 , pp. 141-158
    • Bostdorff, D.M.1    Vibbert, S.L.2
  • 5
    • 85066218131 scopus 로고    scopus 로고
    • A practical model for ethical decision making in issues management and public relations
    • Bowen S.A. A practical model for ethical decision making in issues management and public relations. Journal of Public Relations Research 17 3 (2005) 191-216
    • (2005) Journal of Public Relations Research , vol.17 , Issue.3 , pp. 191-216
    • Bowen, S.A.1
  • 7
    • 84970389828 scopus 로고
    • An inoculation theory explanation for the effects of corporate issue/advocacy advertising
    • Burgoon M., Pfau M., and Birk T. An inoculation theory explanation for the effects of corporate issue/advocacy advertising. Communication Research 22 (1995) 485-505
    • (1995) Communication Research , vol.22 , pp. 485-505
    • Burgoon, M.1    Pfau, M.2    Birk, T.3
  • 8
    • 55749085331 scopus 로고    scopus 로고
    • Dworkin A. (2006, May 28). Popular painkiller can be a killer itself. The Oregonian, p. A1.
    • Dworkin A. (2006, May 28). Popular painkiller can be a killer itself. The Oregonian, p. A1.
  • 10
    • 55749086273 scopus 로고    scopus 로고
    • Gilbertson, W. E. (2002). Overview of acetaminophen label warnings. (Accessed 07.02.07).
    • Gilbertson, W. E. (2002). Overview of acetaminophen label warnings. (Accessed 07.02.07).
  • 11
    • 0141585642 scopus 로고
    • Corporate issues management: Theoretical underpinnings and research foundations
    • Grunig L.A., and Grunig J.E. (Eds), Lawrence Erlbaum, Hillsdale, NJ
    • Heath R.L. Corporate issues management: Theoretical underpinnings and research foundations. In: Grunig L.A., and Grunig J.E. (Eds). Public Relations Research Annual, Vol. 2 (1990), Lawrence Erlbaum, Hillsdale, NJ 29-65
    • (1990) Public Relations Research Annual, Vol. 2 , pp. 29-65
    • Heath, R.L.1
  • 13
    • 44349172406 scopus 로고    scopus 로고
    • A rhetorical theory approach to issues management
    • Botan C.H., and Hazleton V. (Eds), Lawrence Erlbaum, Mahwah, NJ
    • Heath R.L. A rhetorical theory approach to issues management. In: Botan C.H., and Hazleton V. (Eds). Public Relations Theory II (2006), Lawrence Erlbaum, Mahwah, NJ 63-99
    • (2006) Public Relations Theory II , pp. 63-99
    • Heath, R.L.1
  • 14
    • 34247508243 scopus 로고    scopus 로고
    • Issue management and crisis management: An integrated, non-linear, relational construct
    • Jaques T. Issue management and crisis management: An integrated, non-linear, relational construct. Public Relations Review 33 (2007) 147-157
    • (2007) Public Relations Review , vol.33 , pp. 147-157
    • Jaques, T.1
  • 16
    • 55749099040 scopus 로고    scopus 로고
    • Jury awards $5 million for death of one-year-old. (2006, August 25). Health Law Week, p. 4.
    • Jury awards $5 million for death of one-year-old. (2006, August 25). Health Law Week, p. 4.
  • 17
    • 77956837098 scopus 로고
    • Inducing resistance to persuasion: Some contemporary approaches
    • Berkowitz L. (Ed), Academic Press, New York
    • McGuire W.J. Inducing resistance to persuasion: Some contemporary approaches. In: Berkowitz L. (Ed). Advances in experimental social psychology 1 (1964), Academic Press, New York 191-229
    • (1964) Advances in experimental social psychology , vol.1 , pp. 191-229
    • McGuire, W.J.1
  • 18
    • 5044223928 scopus 로고
    • Issues communication and advocacy: Contemporary ethical challenges
    • Nelson R.A. Issues communication and advocacy: Contemporary ethical challenges. Public Relations Review 20 3 (1994) 231-255
    • (1994) Public Relations Review , vol.20 , Issue.3 , pp. 231-255
    • Nelson, R.A.1
  • 19
    • 55749091695 scopus 로고    scopus 로고
    • Neergaard, L. (2005, December 26). Accidental acetaminophen poisonings rise. USA Today. (Accessed 11.02.08).
    • Neergaard, L. (2005, December 26). Accidental acetaminophen poisonings rise. USA Today. (Accessed 11.02.08).
  • 20
    • 33745645887 scopus 로고    scopus 로고
    • Merchant of Mercy, Merchant of Death: How values advocacy messages influence jury deliberations
    • O'Connor A. Merchant of Mercy, Merchant of Death: How values advocacy messages influence jury deliberations. Journal of Applied Communication Research 34 3 (2006) 263-284
    • (2006) Journal of Applied Communication Research , vol.34 , Issue.3 , pp. 263-284
    • O'Connor, A.1
  • 22
    • 84953995090 scopus 로고
    • Efficacy of inoculation strategies in promoting resistance to political attack messages: Application to direct mail
    • Pfau M., Kenski H.C., Nitz M., and Sorenson J. Efficacy of inoculation strategies in promoting resistance to political attack messages: Application to direct mail. Communication Monographs 70 (1990) 25-43
    • (1990) Communication Monographs , vol.70 , pp. 25-43
    • Pfau, M.1    Kenski, H.C.2    Nitz, M.3    Sorenson, J.4
  • 23
    • 33845336816 scopus 로고    scopus 로고
    • Strategy and society: The link between competitive advantage and corporate social responsibility
    • Porter M.E., and Kramer M.R. Strategy and society: The link between competitive advantage and corporate social responsibility. Harvard Business Review 84 12 (2006) 78-92
    • (2006) Harvard Business Review , vol.84 , Issue.12 , pp. 78-92
    • Porter, M.E.1    Kramer, M.R.2
  • 24
    • 28044433905 scopus 로고    scopus 로고
    • Taking in the view from the edge: Issues management recontextualized
    • Roper J., and Toledano M. Taking in the view from the edge: Issues management recontextualized. Public Relations Review 31 (2005) 479-485
    • (2005) Public Relations Review , vol.31 , pp. 479-485
    • Roper, J.1    Toledano, M.2
  • 25
    • 8344235460 scopus 로고
    • The PR officer as corporate conscience
    • Ryan M., and Martinson D.L. The PR officer as corporate conscience. Public Relations Quarterly 28 2 (1983) 20-23
    • (1983) Public Relations Quarterly , vol.28 , Issue.2 , pp. 20-23
    • Ryan, M.1    Martinson, D.L.2
  • 26
    • 55749108246 scopus 로고    scopus 로고
    • Sampey, K. (2005). Deutsch, Tylenol: Shared values. AdWeek.com. (Accessed 01.02.07).
    • Sampey, K. (2005). Deutsch, Tylenol: Shared values. AdWeek.com. (Accessed 01.02.07).
  • 27
    • 33845307894 scopus 로고    scopus 로고
    • Corporate social responsibility: Getting the logic right
    • Stewart T.A. Corporate social responsibility: Getting the logic right. Harvard Business Review 84 12 (2006) 14
    • (2006) Harvard Business Review , vol.84 , Issue.12 , pp. 14
    • Stewart, T.A.1
  • 28
    • 55749104447 scopus 로고    scopus 로고
    • Issue management and policy justification in Malaysia
    • Courtright J.L., and Smudde P.M. (Eds), Hampton Press, Cresskill, NJ
    • Taylor M., and Kent M.L. Issue management and policy justification in Malaysia. In: Courtright J.L., and Smudde P.M. (Eds). Power and public relations (2007), Hampton Press, Cresskill, NJ 126-149
    • (2007) Power and public relations , pp. 126-149
    • Taylor, M.1    Kent, M.L.2
  • 29
    • 0141426603 scopus 로고    scopus 로고
    • Extending issues management: A case study of engagement between Merck and AIDS activists
    • Taylor M., Vasquez G.M., and Doorley J. Extending issues management: A case study of engagement between Merck and AIDS activists. Public Relations Review 29 (2003) 257-270
    • (2003) Public Relations Review , vol.29 , pp. 257-270
    • Taylor, M.1    Vasquez, G.M.2    Doorley, J.3
  • 30
    • 55749090273 scopus 로고    scopus 로고
    • Tompkins, A. (2004). Monday edition: Pain reliever warning. Poynter Online. (Accessed 24.01.07).
    • Tompkins, A. (2004). Monday edition: Pain reliever warning. Poynter Online. (Accessed 24.01.07).


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.